Our March release is packed with new features, including Customer List Filters, new OvrC Pro features in the Hub, and Hub configurations in OvrC.

Platform Updates

Customer List Filters
No more scrolling through your long list of clients to find the exact one that needs your attention. With new Customer List Filters, you can quickly sort your client list. Find customers who are Pro-enabled, who have one or more firmware updates available at that location, or who have one or more devices offline.

New OvrC Pro Features in the Hub

Network Troubleshooting Tools – Ping & Traceroute
Networks can be tricky to diagnose. Use the updated Ping tool to troubleshoot specific devices, or the new Traceroute tool to identify sources of network latency, whether the latency is internal, due to a lagging ISP, or caused by the actual content provider.

SNMP Information from Devices
When troubleshooting, access to key device information is critical. We’ve added the SNMP protocol to the Hub to help you see more information on most network switches and some networking products, including device name, description, uptime, and network interfaces with its relevant stats.*

*For SNMP-capable products, make sure SNMP is enabled.

SSH & Telnet Access to Your Devices
For many connected devices, you needed to access the command line interface for enhanced diagnostics and troubleshooting. Now, you can establish a remote SSH or Telnet connection to any device using the in-browser tool.

Control4 and Crestron Integrations
Control systems are at the heart of an AV system, and dealers need to have remote access to them. That’s why we’ve completed the initial integration to Control 4 and Crestron systems.*
View more information about those systems, its sub-systems (ex: C4 Zigbee devices), and even soft reboot the processor, if necessary. The best part is that this works without any configuration or setup! You do not need to install a driver or module on the control system to make this work.

*With this update, we are no longer supporting the OvrC Pro Control 4 driver that was previously available.

Roku, Elk Security, and LIFX Integrations
We are starting to explore deeper integrations to products commonly found in client systems. If you have a Roku, an Elk Security Panel, or LIFX LED bulbs in any of your jobs, this can be of great value in troubleshooting issues with those products.

OvrC Hub configurations on OvrC
Our previous OvrC Hub firmware v3.0.0.2, released in December 2016, introduced a lot of new ways to configure your Hub. You could scan across multiple VLANs on the Hub, using any number of ports, and at various intervals. Now, you can now do all of this in OvrC without having to go the Hub’s local UI.

Feature Demo Webinar

Want to learn more about these features or want to see a live demonstration of them? Join me and Chris Allen for a short 30 minute webinar at 4:30PM EST, Wednesday 3/15/17 OR 11:30AM EST on Thursday 3/16/17.

Register here

This is just the beginning of our upgrades to the OvrC platform. We’ll continue to introduce new features and evolve the platform based on your feedback.

Check back in late April to see the other upgrades we’ve got brewing!

With this change, there will be two small feature gaps: 1.) You won’t be able to access the soft reset capability through OvrC Home, and 2.) The Control4 processor will show up in your device list as a Hub-found device with limited information. We’ll get this, along with other information, on OvrC as quickly as we can.