NEW OVRC FEATURES UNLEASHED

At Snap One, we seek to provide the Best Partner Tools, hoping to improve the Partner experience when installing, configuring, managing, monitoring or troubleshooting. Sometimes that means developing brand new features and capabilities, and at other times we are focused on improving the existing tools and processes.

Today we are happy to announce:

• OvrC configuration of Access Networks APs and management in OvrC Connect
• Completely reimagined Wi-Fi Management process
• Enhanced Device Claiming process
• Reconfigured and automated Left Navigation Menu

Continue reading to learn more about these updates, and then check it out yourself, these features are already live and ready for you.

OVRC UNLEASHED IN ACCESS NETWORKS

The full portfolio of Access Networks Wi-Fi 6 Unleashed Access Points are now configurable within OvrC. This seamless integration now allows Partners to enjoy the convenience of managing their network devices from a single user-friendly interface they already know and trust. Support for Access Networks Unleashed Wi-Fi 6 Access Points has also been added to the client-facing OvrC Connect app. 

• Update to the latest FW 200.16
• Unleashed Wi-Fi 6 APs can be accessed individually from DEVICES, or configured all at once in Wi-Fi Management
• Unleashed Wi-Fi 6 APs also added to client-facing OvrC Connect

The Wi-Fi Management Tool available in the Site Settings has been redesigned and rebuilt to improve your wireless deployment experience. Now, Access Networks, Araknis and Pakedge wireless access points can be configured and optimized simultaneously for a seamless configuration. 

• Redesigned Wi-Fi Management was built to be mobile friendly
• User interface is easier to navigate, faster and more responsive
• Client List is more user friendly
• Search capabilities to make it even easier to diagnose and troubleshoot wireless connectivity issues  

STREAMLINED DEVICE CLAIMING

As part of our continuing effort to provide faster, more efficient tools, Snap One™ is excited to announce new additional options to make claiming a new device on an OvrC® account easier.

The two additional options for claiming a device:

1.     Enter the MAC address, and then press the controller’s ID button

OR

2.    Scan the QR code found on the bottom of the device or on its packaging 

Previously, the only way to claim a device was by manually entering its MAC address and Service Tag number, which isn’t always the most accessible method. These additional means of claiming a device are just part of the Snap One team’s goal to make every install even easier.

IMPROVED NAVIGATION AND ACCESS TO RESOURCES

When first opening OvrC via browser or app, the left-navigation menu will be open, displaying the menu options. However, once a customer’s site has been selected from LIST, the left-navigation menu will collapse automatically to maximize available functional screen size. A quick tap on the page icons in the menu will navigate you to the selected page or tap the arrow at the bottom to open the menu for more detail.

And while we were automating the flyout menu, we added to it, making the most of the space and making it easier for you to access these resources:

• OvrC Status and What New hyperlinks have been moved from the top to the left-navigation menu
• OvrC User Manual – fresh off the presses – which also provides quick access into the Tech Community
• Customer Support now has its own button, separate from Feedback, and includes global support information for all Snap One brands and locations

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