Starting April 23, 2024, all new Control4 systems installed in the U.S. will require Control4 Connect. This transition changes the way system are registered and updated. We want to ensure you have all the information you need to succeed.
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What does the requirement date mean for new and existing systems?
New systems that haven’t been handed off to customers yet:
- All new systems must be registered through OvrC and include Control4 Connect. No new systems can be registered through Composer Pro, Composer Express, my.control4.com, or customer.control4.com. The OvrC controller registration process requires a one-time mapping of your Control4 and OvrC accounts. If your accounts are not linked, check out this tutorial.
- Any systems that began registration in OvrC prior to April 23rd will include Control4 Connect when they are handed off to the customer. The customer will need to pay for Connect in the app.
- If a system was registered in Composer prior to April 23rd, setup can be completed in Composer. These systems will NOT include Control4 Connect.
Existing Systems:
- Systems installed prior to April 23rd without Connect can continue to have 4Sight licenses applied through new purchase or renewal by integrator or end customer.
- Systems installed prior to April 23rd without Connect can add new devices, replace devices, and replace/add/upgrade controllers—this will not activate Control4 Connect.
- If a system has been registered through Composer, it can be unregistered and re-registered using Composer—this will not activate Control4 Connect.
- If a system transfers to a new customer, it will activate Control4 Connect (whether it had Connect previously or not).
Here are some helpful resources to effectively incorporate Connect into your proposals:
- Connect product page
- Connect FAQs
- Including Control4 Connect in Customer Conversations
- Setting Up a Control4 Project in OvrC from Creation to Activation
If you have any questions, please reach out to your sales representative.
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