Welcome to the SnapAV News Blog — your source for the latest updates on SnapAV products, including Control4, OvrC, and more. Stay informed on new releases, feature enhancements, and important product announcements.

Nov
02

OS2 Cloud Services End November 1, 2026

Control4 cloud services for systems running on OS2 will end beginning November 1, 2026. Dealers supporting affected systems should review the updated OS2 transition guidance before November 1 and identify any remaining OS2 customers who may require assistance.

What You Need to Know

  • Cloud access restrictions will begin November 1.
  • Some OS2 systems may retain access temporarily after this date.
  • Dealers should not rely on continued cloud access after November 1.
  • Affected systems will require an onsite visit to run the new enablement script and complete an update.
  • Customer communications have been sent to impacted users.
  • Review the OS2 transition guidance to support remaining OS2 customers.

Review OS2 Transition Guidance

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Oct
31

Control4 System Handoffs and Transfers Are Now Easier

Managing Control4 system ownership changes is now more efficient. Building on previous enhancements to the Control4 system handoff process, OvrC automatically evaluates each project and determines the minimum operating system required for a handoff or transfer based on the system's hardware, software version and transfer scenario. This enhancement helps simplify the process, reduce unnecessary upgrade requirements and provide clear guidance every step of the way. The result is a smoother experience for dealers and expanded handoff support for more Control4 systems, including many with end-of-support hardware.

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Oct
30

New Dependable Cellular Backup

With the new eero Signal you can add cellular backup to your customers’ networks.

It easily installs with compatible eero devices and turns on automatically if the primary network drops, then turns off when service returns. The multicellular eSIM enables Signal to connect to the best available network for your location, ensuring a hassle-free setup and reliable performance when needed.

Product requires an annual eero Plus subscription, available for purchase in the eero app, to keep your customers connected.

Buy Now

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