We know OvrC is critical to your business and for supporting your customers. We understand your pain points and frustration caused by excessive and/or erroneous notifications. Our OvrC team is in the process of making improvements to the servers and how the platform handles notifications.  

This week, we discovered a time synchronization issue across our many servers, creating a conflict between connect and disconnect times. Yesterday, we corrected this and as a result have seen an immediate reduction in false notifications. 

In the next couple weeks, we�ll be releasing an update that introduces the first phase of several notification improvements in store in the coming months, including improving the quantity, accuracy, and information included to make notifications more actionable. Stay tuned � more details to come.

Thank you for your continued support of OvrC and your patience as we work to make the platform even better. 

Please continue to provide your thoughts and ideas to [email protected].