We've been listening to your feedback and have noticed that there are some common questions arising since the launch of our latest software and support packages, Control4 Connect and Control4 Assist. We have updated our Frequently Asked Questions to provide more clarity.  

Check out the documents below to see the latest. 

Connect FAQ ctrl4.co/connect-partner-faq 

• What happens if a customer doesn't pay for Connect when it's required and/or doesn't renew after the first year?  
• What criteria does a system need to meet for Connect to be required?  

Assist FAQ ctrl4.co/assist-partner-faq 

• Can I bundle Assist into my current support offerings?  
• What new devices will the Control4 Assist team add to a customer's system as part of Assist Premium?  
• When should I use Parasol vs. Assist?  
• Will Control4 market Assist support services directly to my customers? 

Our goal is to work in partnership with you to provide a deeper understanding of these new offerings and their benefits. 

Join one of our Ask Me Anything Sessions where our leadership team will give you an overview of Connect and Assist and answer additional questions you might have. 

Attendees can ask questions during the session, or you can submit them when you register at the links below.�
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We can't wait to see you there!�

Register for Feb 7

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