Parasol, the 24/7 remote support and monitoring service for connected systems, has a redesigned dealer experience inside the 1Plan services portal. The update introduces a refreshed plan structure built around how integrators sell service today, along with per-site add-ons for proactive monitoring and CXI support. ARCC and Parasol now share the same portal and a single view of activity at the location level.  

New features include:

• A self-guided activation flow  

• Live OvrC integration that pulls device data directly into Parasol  

• Integrated user management through SnapAV SSO

Please reach out to your ADI or Snap One rep for more information.

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