Control4 cloud services for systems running on OS2 will end beginning November 1, 2026. Dealers supporting affected systems should review the updated OS2 transition guidance before November 1 and identify any remaining OS2 customers who may require assistance.

What You Need to Know

• Cloud access restrictions will begin November 1.

• Some OS2 systems may retain access temporarily after this date.

• Dealers should not rely on continued cloud access after November 1.

• Affected systems will require an onsite visit to run the new enablement script and complete an update.

• Customer communications have been sent to impacted users.

• Review the OS2 transition guidance to support remaining OS2 customers.

Review OS2 Transition Guidance

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