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Dealers told us that OvrC Pro and OvrC Home are extremely beneficial in reducing service calls and truck rolls. We want EVERY dealer to benefit from this, so we are making some major changes to remove all obstacles for dealers to adopt and use it on every job. In addition, we introduced the capability for dealers to brand OvrC Home app with their own logos and added more product integrations to OvrC Pro.
That’s right, OvrC Home has been de-coupled from OvrC Pro, and is now free with all SnapAV connected products. That means that any OvrC-enabled product will include OvrC Home out-of-the-box for dealers to offer customers.
If you have an existing OvrC location, you can now set up and deploy OvrC Home remotely, so customers can fix common problems on their own.
OvrC Pro previously featured a 2-year license, but now includes a lifetime license. All units previously sold have automatically been converted, and all units moving forward will feature the lifetime license – with no price increase!
If you’re a SnapAV Partner Rewards dealer at the Silver level or above, you now get the OvrC Pro software for free. This means you can install OvrC Pro in any job for just the cost of the hardware!
You asked and we delivered. You can now upload your company logo and brand OvrC Home as your own. When you give OvrC Home to your clients, it will proudly display your logo in all the places within the app.
This standard camera protocol allows you to view information such as stream URLs, camera snapshot, user lists, and firmware versions on compliant hardware. This is very useful for set up of the camera, positioning, tech support for firmware upgrades, and even determining stream URLs for integration with Crestron, RTI, URC and other control systems.
Sonos: Highly detailed troubleshooting information is automatically populated when found on the network. This includes device description data like the model, version, room name, and more advanced info like port stats, topology, controller states, radio logs, etc. Along with all the data presented you can reboot the Sonos from the Hub’s Local UI whether remote or local.
Nuvo: Integration of this music streamer includes viewing the version, zone name, and all the now playing data. You can reboot the unit if a problem is detected and connect remotely.
Binary: Allows access via Hub Local UI even though there is no direct OvrC integration. Using the Hub you can now turn the system on/off and even factory default it. View the firmware version and see which input is switched to a particular output. Again, very helpful for verifying control system integration.
Episode: Enhanced integration with SnapAV amps, even the current input/out routing status and names. Helpful for troubleshooting and verifying the amp has switched properly when accessed from a control system. Also returns basic info such as firmware version, power mode, and temperature.
Enhanced ZigBee data on Control4 now includes information such as battery life. Added ZWave device support to Control4 so you can troubleshoot and view those details like native ZigBee.
View full status and configuration of the WattBoxes on the network, automatically. View their cloud status, voltages, power, and even outlet states.
Want to learn more about these changes and features? Join Eric Harper, James Zabel, and Chris Allen for a short 30 minute webinar at 4:30PM EST, Wednesday 4/26/17 OR 10:30AM EST on Thursday 4/27/17.