Welcome to the SnapAV News Blog — your source for the latest updates on SnapAV products, including Control4, OvrC, and more. Stay informed on new releases, feature enhancements, and important product announcements.
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As part of our ongoing efforts to build on the Control4 surveillance experience, the new Luma NVR driver introduces the ability for customers to view and play back surveillance events directly within the Control4 app and touch panels.
Designed to work with the optional Enhanced Surveillance UI and Luma X20/X21 NVRs, this update expands surveillance beyond simple monitoring, transforming cameras into actionable security tools for homeowners.
Key Benefits:
-Review and playback events within Control4
-Supports AI-enabled Person, Vehicle, and Non-motor Vehicle events
-Supports intrusion and line crossing events
-Works with Luma NVRs
-Reduces the need for app switching
-Sets the foundation for exciting future capabilities
Parasol, the 24/7 remote support and monitoring service for connected systems, has a redesigned dealer experience inside the 1Plan services portal. The update introduces a refreshed plan structure built around how integrators sell service today, along with per-site add-ons for proactive monitoring and CXI support. ARCC and Parasol now share the same portal and a single view of activity at the location level.
New features include:
Please reach out to your ADI or Snap One rep for more information.
All Luma NVRs now officially support up to 24TB per hard drive, giving you the flexibility to retain more footage, support larger deployments, and scale your surveillance system with confidence. Luma NVRs provide powerful all-around performance and features, including recording for higher resolution cameras on all channels, with up to 12MP on some models, 4K HDMI output, intelligent analytics capabilities, and long-distance PoE with Cat6 cable up to 200m. All models are NDAA-compliant and are available in configurations of up to 32 channels and up to 192TB of total storage.