During select dates in December, we will be temporarily closing some of our warehouses in the US and Australia for for inventory purposes.

US:

• San Bernardino: December 11-13
• Charlotte: December 11-13
• Dallas: December 18-20

SnapAV Pro Stores are operating as normal for �will-call� pick up. Click here to find a local SnapAV Pro Store near you. If you need to place an emergency sales order during these dates, please contact our Partner Support team at 866-424-4489.

Australia:

• Victoria: December 14

It will reopen the following day, December 15^th, with a new address:
61 Assembly Drive
Dandenong South, VIC 3175

If you need to place an emergency sales order during these dates, please contact our Customer Support team at +61-3-8795-1700.

Please note that we may also experience shipping delays in the week following our warehouse closures. We hope this gives you enough time to plan orders accordingly.

We�re proud to announce that Volutone, a SnapAV Pro Store, is coming to Scottsdale, Arizona this January! Volutone stores stock the entire SnapAV product catalog, in addition to a huge selection of third-party brands including Sony, Samsung, LG, Sonos, Klipsch, Lutron, Luxul, Eero, Ring, Yamaha, QSC, DSC, 2GIG and more. Get ready now to shop and pick up products at Volutone Scottsdale this January by filling out the Volutone authorization form, and we�ll get you an account number and login information within 24 hours. Learn more.

This update includes improvements to Wi-Fi Management and several small bug fixes. The updated web application is available now. Updates to the mobile are waiting on final approval from Android and Apple. Please stay on the lookout for notifications prompted on your mobile device to update your OvrC app.

Wi-Fi Management Improvements

• Added Primary Network Profile to Wi-Fi Management – The new Primary network profile is now the first SSID on all access points and will be applied to both radios. The Primary network profile can only be edited and not deleted.
  • New Installs – New projects that are configured using Wi-Fi Management will automatically show “araknis_initial” as the Primary network after import. This network can be edited as needed and applied to all APs assuming you want those settings on both radios. Otherwise, the primary network can be disabled and additional SSIDs can be added and configured as needed.
  • Existing Installs – Existing projects that have Wi-Fi Management currently enabled or are enrolled after they have been initially configured will require a new import with this update to OvrC. After the import, the SSID that is the most prevalent across all APs will become the primary network and all other existing network profiles will be listed and available for editing or deleting.
• Added delete network capability. This was in response to customer feedback. The previous method of deleting network profiles was unclear.
• Added error message when SSID count reaches limit per AP.
• Added notification for devices that are in repeater mode. These devices will not receive configuration changes through Wi-Fi Management.
• Added a banner when new APs are added to the network and an import is required.
• Fixed discarding changes so that devices are properly restored to previous network profiles.
• Fixed issue where not all APs receive configuration changes on apply.

General

• Updated connected client list header to be “Router Client List” instead of “DHCP List” as static IPs are also listed.
• Updated tool tip for status on Router Client List to be more accurate. New text reads “Currently connected devices will display a green icon. Devices that have a DHCP assignment but are not currently connected will display with a gray icon”.
• Added Firmware sort to mobile application. Now by clicking on the firmware card on the location dashboard, users will be taken to the device list where devices are sorted by firmware update status. This is the same experience as the web application.
• Updated WebConnect page to communicate that connections are encrypted.
• Fixed device list sort status and update columns now have the correct ascend/descend directions.
• Fixed issue where some devices were not seeing the firmware upgrade button when firmware update was available.

As always, we continue to evolve our product based on your feedback. Please continue to provide your thoughts and ideas to [email protected] or through the user feedback section of the web and mobile applications. Thanks!  

‍

Snap Pro Live may be over, but you can still watch everything from our virtual event right here on our site! All of our sessions, including the Leadership Keynote Address, Industry Pro Panels, and Technical & Product training courses are now available here on SnapAV.com for you to watch, re-watch, and share with your techs whenever it�s convenient for your schedule. Watch Now.

https://player.vimeo.com/video/473884563

Watch this short video for important details on recent product launches, or click the links below to see the featured products directly.

Binary B-660 Series 4K HDR Extenders

Episode MEGA Subwoofers

Episode Response Series Amplifiers �

OvrC application updates fixes bugs and improves user experience.

The latest update to OvrC addresses several requested improvements and bugs reported by our partners. Many of the improvements are focused on the recently released Wi-Fi Management feature. We listened to customer feedback and wanted to be responsive. No action is required on your part other than to enjoy the improvements and continue to report more through the User Feedback section of the app (web and mobile).

Wi-Fi Management Improvements

• Radio Settings � Added channel bandwidth info and LAN address to Radio Settings table items, making it easier to ensure the settings are consistent across access points.
• Fixed issue with VLAN disabled state
• Added a disabled state to network icon when the SSID is disabled to make it clear when devices are unable to connect to a network
• Added failure notifications on SSIDs and devices making it clear if the apply settings function was unsuccessful
• Added failed notifications for when attempting to import device configurations is unsuccessful
• Fixed network icons � AP icon was previously showing on SSIDs
• Location Dashboard � Wi-Fi Management is only available if there are compatible access points claimed in OvrC

General

• Device message processing efficiencies to relieve system loading
• Improved processing time when adding customers and locations
• Map updated to make phone numbers clickable, allowing calls directly from the mobile app
• Update Firmware card is now clickable and sorts the device list by devices that need a firmware update 
• Fixed WebConnect issue with Wattbox 300 and 700 models 
• Site Settings - added disabled icon and tooltip to VLAN section for when OvrC Pro enabled routers are used. Routers, by default, have the ability to scan across all VLANs 
• Fixed issue with missing URLs when updating firmware  

As always, we continue to evolve our product based on your feedback. Please continue to provide your thoughts and ideas to [email protected] or through the user feedback section of the web and mobile applications. Thanks!   

We�re excited to launch the newest addition to the MoIP lineup�MoIP Audio. MoIP Audio uses the same technology as MoIP by breaking out audio�to distribute premium sound throughout your project without audio delay. By incorporating individual transmitters and receivers, MoIP Audio works as a point-to-point solution or as a completely scalable audio over IP solution for versatile custom audio integration on any size job.�Learn more.

Grow your outdoor business with FX Luminaire premium landscape lighting, SnapAV�s newest innovative brand! Enhance outdoor gatherings, illuminate walkways, and highlight architectural details using proprietary Luxor� communication, the market�s most advanced lighting transformer. With Luxor, you can adjust fixture intensity, create unique themes using up to 30,000 vibrant colors, and fine-tune color palettes for holiday parties and special occasions. Plus, it�s compatible with Control4 and other leading control systems. Learn more.

We�re proud to announce that Allnet, a SnapAV Pro Store, is coming to Charlotte this December! Allnet stores stock the entire SnapAV product catalog, in addition to a huge selection of third-party brands including Sony, Samsung, Sonos, Klipsch, Lutron, Luxul, Eero, Ring, Yamaha, and more. Get ready now to shop and pick up products at Allnet Charlotte this December by filling out the Allnet authorization form, and we�ll get you an account number and login information within 24 hours. Learn more.

Thank you for joining us this week for the kickoff of Snap Pro Live! We hope you enjoyed learning more about all of our new products and got a chance to connect with members of our product team. For an overview of everything new announced at Snap Pro Live, watch our Leadership Keynote Address, or check out the press coverage below:

-See features on our newest solutions at Inside CI,�Residential Systems, and�CE Pro�

-Read Residential Systems� in-depth review of the new Chime Video Doorbell

-Get more info on Chime at CE Pro, Hidden Wires, and Home Theater Review

-Head over to Strata-gee for a recap of our Leadership Keynote Address

Don�t forget that you can access all of our live sessions and 30+ all-new sessions now through October 30^th. Head over to our app for a complete list and start watching now!