
The last two years have brought forth many unique challenges for supply chain managers around the world. At Snap One, our Supply Chain team confronted each challenge as an opportunity to improve our current business process so Snap One could be even more efficient and effective going forward.
In line with our commitment to Product Availability as articulated in our Partner Pledge, we decided to be transparent regarding our supply chain processes and improvements during a recent webinar which you can watch here. We begin with an overview of global considerations and impacts and then dive into supply and procurement process improvements.

Supply Chain and Sourcing Webinar, Winter 2021. Panelists: Chief Operations Officer, Jeff Dungan; Senior Vice President of Operations, Nathan Porter; Vice President of Supply Chain, Brian Earls; Senior Business Development Manager, Andy Balassy. Webinar host: Gary Usher
In high-level summary, below are some of the activities the Snap One Supply Chain team performs to keep product inventory in a healthy position so we can continue to provide world-class products and services to our partners:
Raw Material:
Logistics:
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We strive to honor our Partner Pledge commitments. Your feedback helps us prioritize initiatives and improve our products, services, and support. If you have a suggestion for how we can better serve you, just drop us a line at [email protected]..
We are proud to announce that Staub is now part of the Snap One family�further elevating the Partner experience across Canada!?
Staub is a leading residential/commercial AV and automotive electronics distributor serving the Canadian market since 1981.?With physical locations in Richmond and Mississauga, Canadian Partners can pick up a wide range of products (including Snap One brands) locally. Staub is known for its commitment to service, leading e-commerce platform, and exceptional operational capabilities, and has been a Snap One business partner for more than 10 years. Learn more.
We are happy to announce you can now edit your Control4 microsite on the Snap One Partner Portal, making it more convenient to get your company in front of current and future customers. Please note: You can still edit your microsite through the Control4 Portal.
How to set up your microsite:
Set up and integrate streaming with ease and provide a massive selection of free, live, and premium TV with a smooth experience and the latest technology from Roku. We now stock the Roku Express, the Streaming Stick 4K, and the Ultra - all of which offer Control4 integration! With Roku, your customers get America�s top TV streaming platform with a simple user interface that�s quick to load, whole-home compatibility with Amazon Alexa, Google Assistant, Apple HomeKit, and Apple Airplay, and the option for 4K/HDR/HD streaming. Help your customers cut the cord from traditional pay TV today with Roku!�Learn More.
Beginning January 31, 2022, we�re moving to a points-based system so we can reward you on every purchase, no matter what you buy or where you buy it � on the Snap One Portal, Control4 Dealer Portal, or any of our Snap One Partner Stores across the U.S. Plus, we�ve added new perks like a $1,000 employee credit you can use to help get new products in your techs� hands and so many more great benefits we�re sure you�ll love. Learn more.
OvrC Pro 6.3.0 brings notable improvements to network scanning and device discovery, as well as additional support for VLAN scanning when using a Control4 controller as an OvrC Pro device. SNMP support is also now available for Access Networks ANX and Ruckus ICX Switches. In addition, both guest network and VLAN management are now configurable through OvrC�s Wi-Fi Management.
Discover More Devices
OvrC now utilizes the power of Control4�s SDDP (Simple Device Discovery Protocol) technology to discover and identify more devices on the network. SDDP is used by hundreds of manufacturers, including Sony, Samsung, Sonos, and LG, to broadcast the device brand and model over the local network. This results in more accurate naming of SDDP devices and fewer devices tagged as �Unspecified.�
VLAN Scanning Support for Control4
Based on your feedback after the release of OS 3.2.2, we�ve added the ability to scan devices across VLANs when using Control4 as an OvrC Pro device. This feature was previously available for OvrC Pro projects using Araknis routers and OvrC Pro Hubs and brings Control4 OvrC Pro systems to parity.
SNMP Support for Access Networks ANX and Ruckus ICX Switches
OvrC Pro adds support for Access Networks ANX and Ruckus ICX Series Switches by leveraging the SNMP protocol. The following features are available for these switches:


Guest Network and VLAN Support with Wi-Fi Management
We�ve added more tools and capabilities for Wi-Fi Management, enabling you to fully configure and manage your wireless network from the OvrC platform. The OvrC Wi-Fi Management solution now allows the user to set the wireless guest network and VLAN configurations.
As always, we continue to evolve our product based on your feedback. Please provide your thoughts and ideas to [email protected]. Thanks!
As always, we continue to evolve our product based on your feedback. Please continue to provide your thoughts and ideas to [email protected]. Thanks!
We�re excited to announce three new projectors from JVC that offer native 8K resolution! Via 8K e-shiftX and a new 240hz Driver with 4-Way/Multi-Axis Shift, JVC projectors deliver true 8K resolution with over 35 million addressable pixels for a picture that�s so detailed and smooth your customers won�t believe their eyes! These JVC projectors also have a newly designed, high contrast optical block to further improve their stunning image quality. They also feature the newest HDMI 2.1 standard with 4K/120P & 8K/60P inputs and up to 100,000:1 Native Contrast with up to 100% DCI color coverage for an outstanding home theater performance. Learn more. �
Watch this short video for important details on recent product launches, or click the links below to see the featured products directly.
https://player.vimeo.com/video/647418317?h=f5b673237a
Our Quality and Innovations Lab has grown and has significantly expanded our product development and testing capabilities. See how we are putting our lab to use by testing for electrical immunity in our products to help reduce service calls and to make a more reliable product for you. Learn more.
Customers love the convenience of a voice assistant speaker, but the small sound is less than adequate. That�s where the Episode WAKE Amp comes in! The Episode WAKE Amp is a small amplifier that fits into a single gang electrical box that connects your customer's smart voice assistant to all the speakers in their home for an easy audio experience! Optimized for Alexa devices, the WAKE Amp lets your customers listen to what they want with a simple voice command. Using Class-1 commercial-grade Bluetooth technology, the WAKE Amp delivers excellent reliability that provides a great listening experience every time. The WAKE Amp also has hard buttons for direct control of the music. Bring simplicity to your audio installs and breathe new life into your customer's existing audio system with the WAKE Amp. Learn more.