Company News

Jul
19

Strong Carbon Series Display Mounts Win 2023 InfoComm Best of Show Awards  

We’re pleased to announce the Strong Carbon Series Display Mounts are a winner of the 2023 InfoComm Best of Show Awards presented by Sound & Video Contractor. Discover the new Carbon Series of Strong Mounts, delivering flexibility and durability for overhead digital signage installations. With modular and pre-configured options available, these mounts offer the perfect blend of customization and convenience. Plus, an online configurator tool is available to help simplify the planning and ordering process. Learn more about the new Strong Carbon Series. Learn more.

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Oct
14

Limited-Time Alert

Triple Your Points on Resideo & Ring!

Now through October 24, earn 3 points per dollar in the Partner Rewards program on Resideo and Ring products! Bonus points will be reflected on your account at the end of the month.  

Shop now:  

*Terms & Conditions Apply. Offer valid from 10/6/2025 – 10/24/2025. Offer valid on Resideo and Ring SKUs. Bonus points will be applied to the customer account following the end of the program.

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Sep
05

See what's in store from ADI & Snap One for CEDIA

Watch our CEDIA Keynote to hear from senior leadership as they discuss recent updates, preview new products and services, and share their excitement for the future of ADI + Snap One.

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Jun
14

FORGING PARTNERSHIPS LOGIC INTEGRATIONS PENTHOUSE PROJECT FORGING PARTNERSHIPS

See how Snap One Partners at Logic Integration simplified this customer's smart home and made it easy to support with OvrC and Control4. If you love how the project looks, and need more marketing materials for your business, you can utilize high-quality marketing assets created during this install here!

The Snap One team is always amazed by the phenomenal projects Partners work on that's why we want to highlight your recent installs. Fill out the form found here to join the Snap One Forging Partnerships program and let us share your success.

Join Now

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Jun
17

Snap One is Now Part of ADI Global Distribution

We're excited to share that Snap One is now part of ADI Global Distribution, expanding our smart technology offerings and distribution capabilities across the residential and commercial markets. 

Together, we will offer a wide selection of both proprietary and third-party products through an omni-channel shopping experience with an extensive physical branch footprint and industry leading digital capabilities.

With increased product breadth, local availability, and broad industry expertise, we're confident that our combined business will meet your needs, exceed your expectations, and deliver even greater value to you.

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Sep
06

Your Snap One Partner Store is coming soon to Chantilly, VA!

We're proud to announce that MRI, a Snap One Partner Store, is coming to Chantilly this September. MRI Stores stock the entire Snap One product catalog, in addition to a huge selection of third-party brands including Sony, Samsung, Ubiquiti, Sonos, Klipsch, Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands your local store carries here

Now, you can shop the industry�s most popular brands in one place and enjoy hands-on training, in-person support, and design assistance. Get ready now to shop and pick up products at MRI Chantilly store by filling out this? quick form, and a member of our team will be in touch soon.

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Aug
14

Introducing the Inclusion of Access Networks in Partner Rewards

Access Networks is now a part of the Partner Rewards program! When you shop Access Networks, you'll now earn three points for every dollar spent, contributing toward your total points within the Partner Rewards program.

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Mar
27

Snap One Wins 14 CE Pro 2023 Quest for Quality Awards

Thanks to all our Partners who voted! Your support and confidence means the world to us here at Snap. We are honored to be recognized by our industry Partners who we strive to support every day across every area of our business. The selection of Snap One in so many categories validates our aspiration to always be improving, to be the very best Partner to our Partners.

Our primary goal is to support our Partners' businesses with the products, platforms, and support that they need to succeed. CE Pro's Quest for Quality Awards reinforce that the innovation and execution across our product lineup and other aspects of the Partner experience, like policies and tech support, are delivering the experiences our Partners require as they build their own businesses.

-- John Heyman, CEO of Snap One

Manufacturer Awards

  • Best RMR Support Program (Silver)
  • Best Customer Service (Platinum)
  • Best Tech Support (Platinum)
  • Best Shipping Policies (Gold)
  • Best Dealer Portal (Gold)
  • Best Warranty Support Policy (Gold)
  • Best Training Program (Silver)
  • Best Dealer Programs (Silver)

Distributor Awards:

  • Best Technical Support (Platinum)
  • Best Shipping Policies (Platinum)
  • Best Website (Platinum)
  • Best Dealer Programs/Incentives (Platinum)
  • Best Customer Service (Gold)
  • Best Training Programs (Silver)
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Mar
14

What to Expect from Snap One in 2023

In this CE Pro Podcast you'll get a quick review of 2022 and then hear about how we're overcoming challenges in 2023.

If you pay close attention, you might also catch some clues regarding new product development

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Mar
14

Allnet, a Snap One Partner Store, is now open in Fort Myers, FL!

Your local a Snap One Partner Store is now open in Florida! Allnet operates a fully-stocked warehouse offering most Snap One products commonly found on the Snap One Portal in addition to a huge selection of third-party brands including Sony, Samsung, Apple, Sonos, Klipsch, Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands here.

Now, you can shop the industry's most popular brands in one place and enjoy hands-on training, in-person support, and design assistance. Get ready now to shop and pick up products at Allnet Fort Myers by filling out this quick authorization form, and a member of our team will reach out soon.

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Feb
10

Partner Rewards Update 2023

There is an update to the Partner Rewards program annual points and quarterly rebate thresholds that reflect the recent developments in the industry. This update did not affect your rewards level placement for 2023 but is now in effect for the 2023 program year. If you have questions about your account, please reach out to your Snap One contact for more information. For general questions about the program, please reach out to [email protected].

Learn more about the Partner Rewards program here.

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Dec
13

Custom Plus, a Snap One Partner Store, is now open in Boise, ID!

Your local Snap One Partner Store is now open in Idaho! Custom Plus stores stock the entire Snap One product catalog, in addition to a huge selection of third-party brands including Sony, Samsung, Ubiquiti, Sonos, Klipsch, Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands Custom Plus carries here.

Now, you can shop the industry's most popular brands in one place and enjoy hands-on training, in-person support, and design assistance. Get ready now to shop and pick up products at Custom Plus Boise by filling out this quick authorization form, and and a member of our Sales team will be in touch soon.

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Dec
13

The Lenexa Snap One Partner Store is Now Open!

Your local Snap One Partner Store is now open in Kansas City! Your store stocks the entire product catalog available on the Snap One Partner Portal and a huge selection of third-party brands, including Sony, Samsung, Ubiquiti, Sonos, Klipsch Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands here. You'll enjoy same-day product pickup plus in-person training and support when you shop locally. 

To get access to the Snap One Partner Store website, visit the login page and click Forgot Password. Your username is your email address. Once you submit your information, you'll receive instructions for resetting your password and accessing the site. Please keep an eye on your junk mail folder. If you are having trouble accessing the site, please reach out to your rep or a member of the branch staff for assistance. Learn More.

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Nov
23

Custom Plus, a Snap One Partner Store, is Coming to Boise, Idaho!

We're proud to announce that Custom Plus, a Snap One Partner Store, is coming to Boise this December. Custom Plus stores stock the entire Snap One product catalog, in addition to a huge selection of third-party brands including Sony, Samsung, Ubiquiti, Sonos, Klipsch, Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands Custom Plus carries here.

Now, you can shop the industry's most popular brands in one place and enjoy hands-on training, in-person support, and design assistance. Get ready now to shop and pick up products at Custom Plus Boise by filling out this quick authorization form, and a member of our team will be in touch soon.

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Nov
15

The Cincinnati Snap One Partner Store is Now Open!

Your local Snap One Partner Store is now open in Cincinnati , OH! Your store stocks the entire product catalog available on the Snap One Partner Portal and a huge selection of third-party brands, including Sony, Samsung, Ubiquiti, Sonos, Klipsch Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands here. You'll enjoy same-day product pickup plus in-person training and support when you shop locally. 

Get ready to shop at the Cincinnati Snap One Partner Store by filling out a quick form, and a member of our team will reach out soon.

Learn More

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Nov
08

Snap One Partner Store is Coming to Kansas City, MO!

We're proud to announce that a Snap One Partner Store is coming to Lenexa, Kansas this November! Your local Kansas City store stocks the entire product catalog available on the Snap One Partner Portal and a huge selection of third-party brands, including Sony, Samsung, Ubiquiti, Sonos, Klipsch Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands here. You'll enjoy same-day product pickup plus in-person training and support when you shop locally. 

Get ready to shop your new Snap One Partner Store by filling out a quick form and and a member of our team will reach out soon.

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Oct
25

Snap One Acquires Parasol

Snap One has announced the acquisition of Parasol, a powerful 24/7 remote support service based on OvrC, creating new opportunities for Snap One Partners to focus on running their business while increasing profitability, productivity and service levels to their customers. The acquisition builds on Snap One's strategic investment in Parasol last year and affirms its commitment to supporting Partners across the entire project lifecycle. 

Parasol will continue to support all existing customers and projects, and the company's knowledge and experience will integrate into the larger Snap One team to aid development of future software, services and support products. 

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Oct
26

Snap One Partner Store is Coming to Cincinnati, OH!

We're proud to announce that a Snap One Partner Store is coming to Cincinnati, Ohio this October! Your local Cincinnati store stocks the entire product catalog available on the Snap One Partner Portal and a huge selection of third-party brands, including Sony, Samsung, Ubiquiti, Sonos, Klipsch Lutron, Luxul, Eero, Ring, Yamaha, and more.

See the full list of brands here. You'll enjoy same-day product pickup plus in-person training and support when you shop locally. 

Get ready to shop at the Cleveland Snap One Partner Store by filling out a quick form and and a member of our team will reach out soon.

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Oct
25

The Cleveland Snap One Partner Store is Now Open!

Your local Snap One Partner Store is now open in Cleveland, OH! Your store stocks the entire product catalog available on the Snap One Partner Portal and a huge selection of third-party brands, including Sony, Samsung, Ubiquiti, Sonos, Klipsch Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands here. You'll enjoy same-day product pickup plus in-person training and support when you shop locally.

Get ready to shop at the Cleveland Snap One Partner Store by filling out a quick form, and a member of our team will reach out soon. Learn more.

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Oct
18

MRI Snap One Partner Store is now open in Philadephia, PA!

Your local a Snap One Partner Store is now open in Pennsylvania! MRI stores stock the entire Snap One product catalog, in addition to a huge selection of third-party brands including Sony, Samsung, Ubiquiti, Sonos, Klipsch, Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands MRI carries here.

Now, you can shop the industry's most popular brands in one place and enjoy hands-on training, in-person support, and design assistance. Get ready now to shop and pick up products at MRI Philadelphia by filling out this quick authorization form, and we'll get you an account number and login information within 48 hours.

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Sep
16

Snap One Partner Store is Coming to Cleveland, OH!

We're proud to announce that a Snap One Partner Store is coming to Cleveland, Ohio this October! Your local Cleveland store stocks the entire product catalog available on the Snap One Partner Portal and a huge selection of third-party brands, including Sony, Samsung, Ubiquiti, Sonos, Klipsch Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands here. You'll enjoy same-day product pickup plus in-person training and support when you shop locally. 

Get ready to shop at the Cleveland Snap One Partner Store by filling out a quick form and and a member of our team will reach out soon.

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Sep
16

MRI, a Snap One Partner Store, is Coming to Phiadephia, PA!

We're proud to announce that MRI, a Snap One Partner Store, is coming to Pennsylvania this October. MRI stores stock the entire Snap One product catalog, in addition to a huge selection of third-party brands including Sony, Samsung, Ubiquiti, Sonos, Klipsch, Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands MRI carries here.

Now, you can shop the industry's most popular brands in one place and enjoy hands-on training, in-person support, and design assistance. Get ready now to shop and pick up products at MRI Philadelphia by filling out this quick authorization form, and we'll get you an account number and login information within 48 hours.

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Jun
16

A Snap One Partner Store is Coming to St. Louis!

We're proud to announce that a Snap One Partner Store is coming to St. Louis this July! Your local St. Louis store stocks the entire product catalog available on the Snap One Partner Portal and a huge selection of third-party brands, including Sony, Samsung, Ubiquiti, Sonos, Klipsch Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands here. You'll enjoy same-day product pickup plus in-person training and support when you shop locally.

Get ready to shop at the St. Louis Snap One Partner Store by filling out a quick authorization form, and we'll get you an account number within 48 hours.  

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Jul
20

The St. Louis Snap One Partner Store is Now Open!

Your local Snap One Partner Store is now open in St. Louis! Your store stocks the entire product catalog available on the Snap One Partner Portal and a huge selection of third-party brands, including Sony, Samsung, Ubiquiti, Sonos, Klipsch Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands here. You'll enjoy same-day product pickup plus in-person training and support when you shop locally. 

Get ready to shop at the St. Louis Snap One Partner Store by filling out a quick authorization form, and we'll get you an account number within 48 hours.

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Sep
08

See What's New at Snap One

While we didn't get a chance to catch up in person at CEDIA Expo, we know you are always most excited to see our newest products, so we've created some resources to give you the highlights.

Watch the video below from our CEO John Heyman for an overview of major company milestones, including our new brand and going public on the Nasdaq stock exchange. The video also features some of our most popular releases from this year, along with brand-new offerings launching now and in the coming months.

We've gathered some fast facts on our new products below, so you can explore everything in one convenient spot.

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Jul
28

Snap One is Now a Public Company

Today we share an important milestone  Snap One is now a public company on the Nasdaq stock exchange (NASDAQ: SNPO).


Our founding in 2005 was based on a mission to make the custom integrator's life easier. As our company has grown, we've combined this founding belief with a future vision to be the one partner you can depend on for every job.


This opportunity helps us continue to invest in ways to better serve you as our Partner, and our new status as a publicly traded company is just one of many ongoing initiatives that help us further that goal. 


This is an exciting time for Snap One, and we remain committed to the success of Partners like you. Thank you for your trust, partnership, and continued support on this journey. We look forward to what the future holds.


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Aug
19

Allnet, a Snap One Partner Store, is Coming to Austin, TX!

We're proud to announce that Allnet, a Snap One Partner Store, is coming to Austin, Texas this August! Allnet stores stock the entire SnapAV product catalog, in addition to a huge selection of third-party brands including Sony, Samsung, Ubiquiti, Sonos, Klipsch, Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands Allnet carries here.

Enjoy same-day pickup of the Allnet expanded product portfolio as well as in-person training and support. Get ready now to shop and pick up products at Allnet Austin this August by filling out the authorization form, and we'll get you an account number and login information within 48 hours.

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Jun
29

SnapAV is now Snap One

Introducing Snap One
We're excited to announce that we've brought together the best of SnapAV and Control4 to create Snap One. Our new brand reflects our ongoing mission to make your life easier and reinforces our aspiration to be the one partner you can depend on for every job. Learn More

We've made quite a few changes, but for now, here are some next steps:

Continue Shopping as You Normally Would
The Snap One Partner Portal (SnapAV.com) and local Partner Stores will continue to be where you research and shop products, attend trainings, get support, and manage your account. We're also constantly working to improve and simplify your buying experience both online and in-store.

See Our New Snap One Website
The Partner Portal will remain a dedicated site for Partners like you to shop, but we created a new company website to tell our story to investors and others interested in who we are.

Explore Snap One

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Jun
10

SnapAV Invests $2.3 Million in Quality & Innovation Lab Expansion to Develop and Test New Solutions

Following our recent Partner Pledge to continually improve the end-to-end experience for installation Partners and end-customers, today we announced a $2.3 million investment in our Charlotte, North Carolina Quality & Innovation Lab that significantly expands the company's product development and testing capabilities with new equipment, more space, and a larger workforce. The new equipment allows for faster, more precise testing for wireless communications and power protection products, while several entirely new lab areas help the experts examine reliability and compatibility among displays, AV equipment, IoT devices, and more.

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Jul
15

Allnet, a Snap One Partner Store, is Coming to Nashville, TN!

We're proud to announce that Allnet, a Snap One Partner Store, is coming to Nashville, Tennessee this August! Allnet stores stock the entire SnapAV product catalog, in addition to a huge selection of third-party brands including Sony, Samsung, Ubiquiti, Sonos, Klipsch, Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands Allnet carries here. Enjoy same-day pickup of the Allnet expanded product portfolio as well as in-person training and support. Get ready now to shop and pick up products at Allnet Nashville this June by filling out the authorization form, and we'll get you an account number and login information within 48 hours.

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Jun
09

CE Pro Top 100 Awards

Thank you for your support in this year's CE Pro Top 100 Awards! We're excited and honored to have been chosen a brand leader in 20 categories. Without partners like you believing in our products and trusting us with your business, none of this would be possible. Thank you so much for your helpful feedback and continued business. To see more from this year's CE Pro Top 100 Awards, click here. And check out the CEPro brand leader podcast here!

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Jun
03

CE Pro Top 100 Awards

Thank you for your support in this year's CE Pro Top 100 Awards! We're excited and honored to have been chosen a brand leader in 20 categories. Without partners like you believing in our products and trusting us with your business, none of this would be possible. Thank you so much for your helpful feedback and continued business. To see more from this year's CE Pro Top 100 Awards, click here.

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May
20

Security Advisory FragAttacks Vulnerability (Fragmentation and Aggregation Attacks)

SnapAV is aware of the coordinated disclosure of a series of vulnerabilities (dubbed FragAttacks), related to the functionality of Wi-Fi devices, released by the Industry Consortium for Advancement of Security on the Internet (ICASI) on May 11, 2021. These vulnerabilities are not unique to SnapAV products and appear to impact all Wi-Fi devices operating on the IEEE 802.11 standard. 

The vulnerabilities were identified in the IEEE 802.11 implementation of disaggregation and defragmentation.  

SnapAV is working to release patches for vulnerable Wi-Fi products. The complete list will be communicated when the timelines are available. 

It is important to note that an attacker must be physically within range of the Wi-Fi network of the vulnerable device to exploit these weaknesses. According to the Wi-Fi Alliance, there is no evidence of the vulnerabilities being used against Wi-Fi users maliciously.  

Because of this information, SnapAV believes that while it is unlikely that any customers have been affected to date, it is important that dealers apply the patches when available to protect customers. 

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May
12

SnapAV Announces Confidential Submission of Draft Registration Statement for Proposed Initial Public Offering

CHARLOTTE, NORTH CAROLINA  May 12, 2021, Wirepath Home Systems, LLC dba SnapAV, a
leader in the connected home technology market, today announces that its parent company has
confidentially submitted a draft registration statement on Form S-1 with the Securities and Exchange
Commission (the SEC) relating to the proposed initial public offering of the company's common
stock. The number of shares to be offered and the price range for the proposed offering have not yet
been determined. The initial public offering is expected to commence after the SEC completes its
review process, subject to market and other conditions.

This news release is being made pursuant to and in accordance with Rule 135 under the Securities
Act of 1933, as amended, and does not constitute an offer to sell or the solicitation of an offer to buy
securities, and shall not constitute an offer, solicitation or sale in any jurisdiction in which such offer,
solicitation or sale would be unlawful prior to registration or qualification under the securities laws of
that jurisdiction.

To maintain compliance with applicable securities laws and SEC regulations, we are restricted from providing any additional information at this time. However, we want to assure you that we are proceeding with business as usual and the success of our Partners remains our top priority.

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May
12

SnapAV Explains Why It Bought Access Networks

SnapAV CEO John Heyman sheds some more light on the Access Networks acquisition in an interview with CE Pro, as well as addressing some of the recent upheaval in the distribution side of the business. Read the full interview here.

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Aug
31

Inventory Update

We pride ourselves in delivering you a seamless shopping experience. We understand supply shortages are frustrating and we want to continue being open to you, our Partners, about why we are facing industry-wide shortages.

Unfortunately, supply chains continue to be significantly impacted by Covid-19. This recent Forbes article highlights the disruption Covid-19 and other factors have on worldwide supply chains. Covid-19 has caused manufacturing to run at a limited capacity with multiple related shutdowns, which has disrupted overall product supply and sub-component supply for future builds. These events have impacted manufacturer's ability to build units, which has reduced inventory. Coming out of the many worldwide shutdowns, manufacturers have seen a significant spike in demand, which has caused massive inventory shortages.

For these reasons, manufacturers are allocating product into distribution. The inventory we receive is not enough to cover dealer backorders, making products unavailable on our portals and pushing back availability dates. 

We process dealer backorders on a first-in, first-out (FIFO) basis. Your best chance at receiving an out of stock product as soon as we get enough allocation, is to place a backorder.

Thank you for your continued understanding. Rest assured, our team is continuously working to get additional inventory.

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May
05

SnapAV to Acquire Access Networks

SnapAV has agreed to acquire Access Networks to provide you with advanced enterprise-grade networking solutions and comprehensive design assistance for today�s demanding jobs. 

System Design and Managed Solutions 

The Access Networks team of networking experts provide end-to-end network design, products, configuration, monitoring, and support to enable you to confidently deliver reliable, high-performance networks. 

Products for the Job 

SnapAV is now the best source for all your networking needs. From OvrC-enabled solutions with Araknis and Pakedge, to the advanced and customizable features found with Access Networks, we have the complete solutions you need. 

Only Here 

SnapAV's agreement to acquire Access Networks is an emphatic example of our commitment to offer industry-leading products and services to our Partners. SnapAV is where professionals will find what they need to deliver reliable, high-performance networks, including products, network design, configuration, education, and support.  

How to Purchase Access Networks 

If you are already an authorized Access Networks dealer, continue using their portal as you always have. If you are not an Access Networks dealer and would like to purchase products and/or design services, in the short-term you can become a dealer by visiting the Access Networks website. In the future, we intend to make Access Networks products and services available to all SnapAV Partners. 

Click here to read the FAQs.

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Apr
22

Case Study: Luxury London Apartment

New luxury apartment building on the River Thames in downtown London, creates an ultra-high-end experience for high net-worth individuals. With apartment prices up to 7.8 million, it's no surprise that the owners outfitted the building with a Control4-powered entertainment area complete with an 18-seat movie theater, a bowling alley, and a billiards room. Read more here.

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Mar
15

SnapAV Leadership: 5 Lessons Learned During COVID

GPaul Hess highlights 5 lessons learned during COVID-19 by the Smart Home Industry. Because to the effects of the COVID-19 pandemic, integrators are uniquely positioned to learn many lessons related to smart home technology now that sales and installations have skyrocketed.

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Mar
19

Case Study: Clare & Volutone Las Vegas Resort

With The Help of Clare & Volutone Las Vegas Luxury Resort Adds Security & Automation to Over 300 Apartments. In order to stand out among myriad luxury-focused residences in Las Vegas, Tuscan Highlands decided to hire local integrators to transform 304 apartments into state-of-the-art smart residences. With the help of Volutone and ClareOne the Highlands was able to deliver smart security, lighting and climate for every unit at Las Vegas' New Tuscan Highlands Luxury Complex. Click here to read the entire article.

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Sep
11

Find Out What's Ahead for SnapAV + Control4

If you have questions about what�s ahead for the combined SnapAV and Control4 team and want to hear how this dynamic partnership will change the future of our industry, watch our CEDIA keynote event, recorded live on the first day of CEDIA 2019!

Check out the full keynote address here.

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Jul
18

SnapAV Acquires Custom Plus Distributing

As part of a continuing initiative to expand its local presence across the U.S., SnapAV has acquired CustomPlus Distributing, a leading regional distributor on the West Coast. CustomPlus operates branches in Seattle, Portland, Sacramento, San Jose, and Los Angeles, all of which offer a robust product selection and specialize in personalized sales support.

The acquisition of Custom Plus increases SnapAV's ability to deliver coast-to-coast coverage and reaffirms their commitment to bringing more local options to dealers across the country. In the near future, dealers will be able to purchase SnapAV products alongside the existing product lineup at Custom Plus locations. SnapAV and its local distribution centers (Allnet, Volutone, and MRI) will continue to operate as usual, providing their current product portfolio and best-in-class service and support.

We've heard tremendous feedback from dealers who love the convenience and wealth of options that our local distribution centers provide, said John Heyman, SnapAV CEO. Our expansion into local markets gives us opportunities to serve our customers in entirely new ways with exceptional in-person service and hands-on training from industry experts.

Continued Heyman, "Providing a true one-stop shop for our customers is a key piece in our ongoing dedication to making dealers lives easier and their businesses more profitable."


Custom Plus will retain its name, team, brands, and policies going forward.Current Custom Plus President Bob Oliver will continue to oversee Custom Plusand Oliver Marketing. Vice President Mike Munger will focus on Custom Plus HomeElectronics Sales and Operations. 

"We're excited to join a company that's aspassionate as we are about going above and beyond to serve custom integrators, said Munger. "It's an honor to be a part of the SnapAV family, and we know that this partnership will have a positive impact on our dealers and on the industry as a whole."

"Both SnapAV and Custom Plus dealers will receive communication in the coming weeks regarding further details. Everything we do at SnapAV is guided by our mission of doing more for our customers," concluded Heyman. "We can't wait to see the positive influence this expansion has for our dealers on the West Coast."

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Jul
09

New Price Changes in Effect Today

As a reminder: today we are implementing minimal pricingadjustments to offset additional costs due to the U.S. government's escalationof the tariffs imposed in September 2018 for goods imported from China. This escalation increases the existing 301-3 tariffs from 10% to 25% on May 10, 2019 and is still in effect.  It does not account for any tariffs that have been proposed but are currently not enacted.

We understand this will have an impact onyour business, and want to reiterate the following commitments to you: 

  • We will adjust the MSRP on affected products to maintain your profits 
  • We will continue to monitor tariffs, and re-evaluate and adjust prices if/when they are reduced or eliminated 
  • We will continue to pursue other ways to reduce the impact, including alternative sourcing and filing for customs exclusions where appropriate  
  • We will continue to invest in new products and services that help dealers 
  • We will maintain the integrity and quality of our products and will not cut corners 
  • We will continue to invest in the award-winning services you�ve come to expect from us, including customer and tech support


Click here todownload the new July 9, 2019 price list.

The most recent SnapAV price lists can be found on our Pricing page inthe Support section.(login required for full access).

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Aug
01

SnapRap: Seek to Understand - Ten Ways to Up Your Customer Service Game

This month, we talked to Dawn Boland, SnapAV's VP of Customer Care, who's led our award-winning customer team for over 9 years. It's no secret that we have the best customer service in the industry, but we're not honking our own horn: you've voted us #1 for eight years running! Today, Dawn's leveraging her expertise for any dealer who wants to fine-tune their customer support game. Use these ten tips to create the best possible experience for yourself and your clients.

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Mar
15

An Updated Price List is Available for Download

We updated our pricing list on February 9th, 2018, so please download the latest version from our website. Our pricing list is available in a range of formats, including Excel, D Tools, and Bidmagic.

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Feb
13

Local Pick-Up Center in NY is Officially Open

Snap is always working to make our dealers' lives easier - local pick-up helps solve a lot of common headaches. We don't want you to worry about storing extra products or leaving people at HQ to sign for deliveries. Now, you'll have our extensive inventory � virtually all of our products ready and waiting on-site - so you can walk in and out with whatever you need.  Let us bring the SnapAV experience to you, and make your day that much simpler with the new local pick up warehouse located at 1 Fairchild Court, Suite 400 Plainview, NY 11803.

Shop Now

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Jan
11

A Look Back at 2017

2017 was an amazing year for SnapAV, as I hope it was for many of you. I wanted to take a moment to thank each one of you for your business, reflect on the year we had together, and look forward to 2018 and beyond. Our customers are our lifeblood. You fuel our team. And you inspired us to do many great things in 2017. Here are a few highlights:

  1. This was a banner year for OvrC. We stepped up our platform investments and significantly reduced the costs to our dealers. Most dealers (Silver Partner Rewards members and up) began getting lifetime OvrC Pro licenses for FREE in the spring of 2017. Plus, your feedback led to awesome new capabilities like OvrC Home Macros, Parental Controls, and other Device Management features. OvrC is now being used to help our dealers manage systems in over 150,000 homes!
  2. We launched an all-new line of Autonomic products. It's been just over a year since SnapAV acquired Autonomic. As 2017 concluded, we celebrated the launch of the all-new Autonomic eSeries product line, the most reliable and capable Autonomic products ever. This is just the beginning of new innovations from our Audio team.
  3. Big changes were made to the SunBriteTV lineup. You told us that selling outdoor TVs was challenging due to their prices, so we developed the Veranda model affordable, professional and profitable. With Veranda, dealers installed more outdoor TVs than ever before in 2017. We also upgraded the SunBriteTV Signature line, adding 4K performance and built-in HDBaseT.
  4. Outdoor WAPs joined the Araknis family. We continued enhancing our networking stable, and are making big investments to round out this category in 2018, since it's become so important for our dealers and our business.

These milestones were all achieved while doubling our investment in SnapAV's testing and validation teams. This continued commitment to quality shows up in every new product SnapAV launches. We are grateful you responded so favorably to these highlights. 2017 was another record year for SnapAV with healthy growth in both revenues and profits. This success enabled us to bring a new investor in to our company, positioning us to make greater strides in the years ahead. What innovations will 2018 bring? Our audio, surveillance and networking lines will all see lots of new and exciting introductions. OvrC will expand its current capabilities. And we will be laser-focused on helping you optimize how you serve your customers and build your businesses. Future innovation is not limited to our products. Our website, our services, and our policies are incredibly important to you. Snap's approach to these core functions has even changed the way that many others serve the industry. And we want to do more. In 2018, we will also launch new training initiatives to help you face growing technical complexities in the field. We will challenge ourselves to simplify both product installation and support services. And we hope to make it easier for you to efficiently run and grow your businesses.

Sincerely,John Heyman

P.S. I often ask dealers what they would do if they were CEO of SnapAV, and I can't think of a better time to ask exactly that.  So, please take a moment and tell me what you'd like to see.

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Dec
05

Win a $500 Product Credit

Just leave a review on anything you've purchased to be entered to win! Submit a review by going to the product page, selecting 'Reviews' and then 'Write a Review'. Each product review submitted earns the entrant (1) entry. Begins 11/27/17 and ends 12/22/17. View rules and conditions

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Dec
08

SnapAV Acquires Autonomic

SnapAV is proud to announce our acquisition of Autonomic, a leading expert in music streaming and multi-room audio, with a proven track record in the custom-install channel. With the addition of these products, dealers can now provide customers a comprehensive audio solution.

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Nov
18

SnapAV Acquires Visualint

SnapAV is proud to announce our newest acquisition, Visualint, a leading expert in video analytics and intelligent video surveillance. Their products help integrators design and deploy security solutions in a simple, install-friendly way, and will be available for purchase on SnapAV.com within the next few months.

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