Surveillance

Jul
23

Meet the New ClareVision V300 Series

The new ClareVision Pro Series V300 NVRs is available in 4, 8, and 16-channel models, alongside the redesigned ClareVision Pro app for an upgraded surveillance experience.

Built for professional installs, the V300 Series delivers enhanced processing power, support for up to 12MP cameras, lite OvrC integration, and seamless integration with SDDP auto-discovery. It provides an ideal balance of performance, features, and value, making it well-suited for both large-scale and cost-conscious projects.

Key features:
• Pro-surveillance at pro-margins
• NDAA compliant, AI-enabled lineup
• Improved performance and video management
• Redesigned end-user app experience

The new ClareVision Pro app is required for use with V300 NVRs and is designed to support future ClareVision devices, including the upcoming Smart Video Doorbell.

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Jul
31

Expanded Storage for Luma NVRs

All Luma NVRs now officially support up to 24TB per hard drive, giving you the flexibility to retain more footage, support larger deployments, and scale your surveillance system with confidence. Luma NVRs provide powerful all-around performance and features, including recording for higher resolution cameras on all channels, with up to 12MP on some models, 4K HDMI output, intelligent analytics capabilities, and long-distance PoE with Cat6 cable up to 200m. All models are NDAA-compliant and are available in configurations of up to 32 channels and up to 192TB of total storage. 

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Apr
14

Wirepath App End of Life Notice

The legacy Wirepath WPSDVR application for Apple iOS has entered its EndofLife (EOL) phase. The app will be delisted from the Apple App Store on April 29, 2026.

Key Updates:

Apple iOS App Functionality After April 29th, 2026

  • The app will be delisted from the Apple App Store
  • Existing installations will continue to function as they currently do, provided the app remains installed on the customer’s iOS device
  • Customers will not be able to re-download the app if it is deleted or if they switch devices

End of Support: 

Beginning April 29, 2026, ADI will no longer provide support for the Wirepath WPS‑DVR app on Apple iOS. This includes:

  • Technical support 
  • Troubleshooting assistance 
  • Configuration or setup guidance 

We appreciate your partnership and understanding as we sunset this legacy product.

If you have any questions, please contact your regional account manager or reach out to our support team.

Apr
17

Step Out of the Ordinary with Our Outdoor Solutions

Not much compares to the beauty of spring and summer, except how beautifully our outdoor solutions help you create the ideal outdoor space for your customers. Explore our expansive portfolio of outdoor solutions to help you make the outdoors outstanding for your customers.

Learn more

Feb
19

New Firmware for Luma PTZ Cameras

Update Enhances Performance, Stability, and Security

A firmware update for Luma PTZ cameras is now available in OvrC. The update resolves several key issues and adds highly requested security and stability features. These features include a new calling preset function, which calls the camera to the home position, and a Return to Home duration setting for certain Smart Tracking scenarios. Users will not need to change or modify their app, NVRs, or camera settings for this update.  

For full release notes, click here.

Apr
10

New WD Increased Hard Drive Capacity

Western Digital continues to raise the bar in surveillance storage with expanded high‑capacity hard drive options designed for always‑on environments, large‑scale video retention, and advanced analytics. These new capacity tiers build on WD’s long‑trusted performance and reliability, now giving security professionals even more room to grow. For surveillance applications where longer retention times and higher camera counts are the norm, this means more days of 4K/8K footage, greater support for AI video analytics, and more efficient data management, without sacrificing the durability WD surveillance drives are known for.

Built on Trusted, Proven Surveillance Performance

  • 24/7 operation in NVR/DVR and hybrid systems
  • High workload rates, supported by WD’s enterprise‑grade mechanical design
  • Optimized firmware for streaming, write‑heavy workflows, and rapid recovery
  • Scalability for multi‑bay storage systems used in commercial and enterprise deployments

Shop WD Storage

Feb
06

Introducing the new Luma Floodlight Camera

The new Luma Floodlight Camera delivers powerful LED lighting and crystal-clear Wi-Fi video surveillance all in one professional-grade solution. Designed for easy retrofit installation using existing floodlight wiring, it’s the ultimate upgrade for any modern smart home.

Key Benefits:

  • Light up dark areas without existing lighting
  • Deter intruders and reduce the chance of break-ins
  • Smart AI detection that responds to real threats, not false alarms

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Jan
28

Rethink IT at Any Scale

Shop Ubiquiti Solutions

Scalable, high-performance IT is now within reach thanks to the addition of Ubiquiti to all our ADI | Snap One shopping channels. Powered by UniFi enterprise technology and UISP carrier platforms, Ubiquiti delivers:

  • Industry-Leading Hardware: Best-in-class performance, build quality, and value.
  • License-Free Cloud Management: Centralized remote control with privacy-focused hybrid cloud architecture.
  • Customer-Centric Innovation: Intuitive software that simplifies IT operations at scale.

Whether you’re managing a growing business or optimizing enterprise networks, Ubiquiti offers unified IT management and high-capacity internet access, all without the complexity or cost of traditional solutions.

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Mar
27

Luma Snapshots, PRO PoE Outlet Control, & More

March 2018 OvrC Release – Luma Snapshots, PRO PoE Outlet Control, & More

In this release, dealers could take snapshots from Luma IP cameras in OvrC and get access to number of significant enhancements to OvrC Pro, including the ability to control PoE outlets on non-SnapAV switches, and reboot projectors that use the standard PJLink protocol.

Luma IP Camera Snapshots

With a new firmware update for the Luma IP cameras, dealers could now take a snapshot from OvrC mobile or desktop with a click of a button. This provides integrators a quick method to check the field of view during installation or check on a camera’s view during a support call. No need to open any ports or leave your OvrC dashboard during troubleshooting.

New OvrC Pro Integrations & Enhancements

Ever since our initial launch of OvrC Pro, we continue to evolve the product with additional product integrations and troubleshooting tools based on your feedback. This release includes a number of really powerful features that are critical for troubleshooting networks.

OvrC Pro: Control PoE Outlets on Non-Araknis Switches via SNMP

We all know that rebooting IP devices resolves problems 80% of the time, so the ability to reboot devices is a critical capability in your troubleshooting arsenal. In this release, we are extending your ability to reboot PoE devices connected to non-Araknis PoE switches through the OvrC Hub. No additional setup or configuration required. Just update OvrC Hub to the latest firmware version, run a new scan, and click the switches on the network to see the new features.

The switches that will work for this varies by how the manufacturer has implemented SNMP, but we have tested and validated across the following brand/models. It is likely that many other models will work as is, but if it doesn’t, we encourage you to provide feedback to [email protected] so we could integrate them in the future releases.

  • Pakedge (SX-24P8)
  • Ubiquiti (EdgeSwitch line, UniFi switch line)
  • Luxul (AMS-2616P, AMS-2624P)
  • Cisco (SG250-10P)
  • Netgear (FS728Tv2, FS752TP, GS108Tv2, GS110TP, GS716Tv2, GS724Tv3, GS748Tv4, GS510TP, GS724/48TP, GS7xxTS/TPS)

By the way, in case you missed the last release, OvrC Pro also supports rebooting outlets on Panamax PDUs!

OvrC Pro: Enhancements to Existing Integrations and Features

We revisited some of the features and product integrations that we’ve already enabled to make them even better. Here are a few updates:

  • Zigbee Device Names on Control4 – For the Zigbee devices that the Hub is able to monitor on a Control4 system, we are now pulling in the custom device names that you designated in Composer, making it easy for you to identify which product it is during troubleshooting.
  • Snapshots from Third-Party Cameras – We’ve enabled the ability for you to take a snapshot in OvrC from many third-party IP cameras through the OvrC Hub. This has been implemented using standard protocols and may not apply to all cameras.
  • Reset IP Projectors – For on-network projectors using the PJLink standard protocols, you can soft reboot the projector through the OvrC Hub.
  • Select and Launch Apps on Roku – During troubleshooting, sometimes it is important for you to try launching different apps on a Roku. This new feature enables you to do that from OvrC.
  • Full Switching Capability with Binary Matrix – Through OvrC Hub, you have access to the full switching capabilities of the Binary Matrix. Historically, this was only available to an integrator if you were directly connected to the Matrix on site.

As always, we continue to evolve our product based on your feedback. Please continue to provide your thoughts and ideas to [email protected]. Thanks!

Dec
19

Crystal-Clear Views, Day & Night

Shop First Alert CX4 Today

First Alert CX4 Cameras, their most advanced camera series yet, are now available at ADI | Snap One. With 4K ultra-high-definition video, intelligent analytics, and seamless integration with ProSeries and VISTA Hybrid Security Systems, these cameras deliver trusted performance for homes and businesses.

Key Features:

  • 8MP resolution for crystal-clear detail
  • Edge and cloud storage for secure, cost-effective video
  • Smart alerts for people, vehicles, animals, and packages

Upgrade your security with First Alert CX4, available now through Snap One.

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Jan
29

Smarter Protection Starts Here

The new Luma 7MP PoE Floodlight Camera delivers professional-grade protection with powerful LED lighting and crystal-clear 7MP video — perfect for driveways, patios, and side yards.

With Power over Ethernet for reliable connectivity, this dual-lens camera captures a wide, detailed view and features Active Deterrence with audible alarms and light alerts. AI-enabled analytics detect people and vehicles with precision, while OvrC support simplifies remote management and updates. NDAA-compliant and easily installed using existing wiring, it’s built for smarter, safer home security.

Key Benefits:

  • Dual lens provides an impressive 200-degree ultra-wide field of view
  • Powerful 2700–5000K LED illuminators  
  • Active Deterrence helps deter trespassers with flashing lights and audible alarm  
  • AI-enabled smart event detection for person, vehicle, and non-motor vehicles

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Nov
18

Smarter Surveillance, Simplified Installs

The updated Luma 16-Channel NVR delivers improved performance, more bandwidth, greater PoE budget, cleaner cable management with an internal power supply, and enhanced integration through alarm inputs and outputs. With high-resolution video support, seamless Control4 compatibility, and full OvrC management, it’s a powerful, reliable solution for any surveillance project.

Key Features:

  • Supports up to 240W max PoE budget
  • 192MB incoming/outgoing bandwidth
  • Storage configurations include 6TB, 8TB, and no HDD
  • NDAA-compliant

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Sep
04

Explore the New Luma View App Intuitive Surveillance Solutions

The updated Luma View app gives your customers a modern, user-friendly surveillance experience designed to reduce support calls and boost satisfaction from day one. With an intuitive scrollable “Waterfall” camera view featuring customizable setup and easy access to playback and clip sharing, customizable controls, and a cleaner interface, Luma View is built for today — and ready for future growth. The latest updated version is now available for iOS users; Android updates coming soon.  

Powerful new user experience:

  • Waterfall Camera View – New modern, scrollable layout gives customers more flexibility and control for a more engaging and easier to navigate experience
  • Always-on Control Bar – Camera controls are now persistent on-screen when viewing a feed, eliminating the need to tap and search for key functions  
  • Customizable Layout – More user control than ever before, users can tailor their control icon layout for a more personalized expereince

Now with even more control at your fingertips:

  • Snooze NVR Notifications – Temporarily silence alerts per NVR for up to 12 hours, perfect for events or downtime.
  • Two-Way Talk to NVRs – Communicate directly through the NVR, in addition to cameras, for powerful security use cases.
  • Hybrid Camera Light Controls – Adjust white light intensity right from the camera feed interface for instant, in-the-moment control.

Deliver a smoother, more reliable surveillance experience and keep your customers connected and confident anywhere, anytime.

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Jul
22

Smarter. Quieter. Built for More.

The new Luma 121 and 221 Series 4- and 8-channel NVRs are a modern refresh of the trusted X20 line, delivering improved performance, quieter operation, and expanded support for high-resolution IP cameras.

Key Highlights:
• Faster processing and improved system responsiveness
• Quieter fan design for enhanced reliability and noise reduction
• Increased bandwidth to support higher resolution cameras
• Up to 120W PoE budget and 15W per channel (8ch)
• Seamless integration with Control4 and other platforms
• OvrC-enabled for remote setup and support
• Fully Section 889 NDAA compliant

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Jan
16

Luma View™ Video Management System (VMS) is Now Available for Mac 

The Luma View VMS is now accessible on Mac! This free downloadable client software links local workstations to expansive residential and commercial projects, particularly those leveraging Luma® X20 products across multiple job sites. Clients can have customizable user roles allowing for personalized permissions and different views depending on what they need to access. With full resolution support of up to 256 cameras, the Luma View VMS is ideal for large multi-site surveillance projects utilizing Luma technology.

Learn more

Jan
05

New Luma Firmware Update

AI Enhancement and Bug Fixes

The newest Luma firmware update for the X20 220, 420, and 520 series cameras delivers several performance improvements and enhanced AI.

The full list of updates include:  

  • Improved AI capability and accuracy 
  • Resolved AI reporting bugs 
  • Disabled web auto-logout  
  • Resolved NVR disconnect issues with 520 series cameras 

Learn more about the full list of additional benefits and improvements to the Luma line.

Shop Luma

Nov
14

Enhanced AI Surveillance & Automated Notifications with New Luma® Insights

Add the power and functionality of the new AI surveillance platform to Control4® systems. Luma® Insights adds image recognition and automated notifications to Luma X10 and X20 cameras and the Control4 Chime Video Doorbell. Customers can easily review Event footage deep linked from push notifications. Installation and setup are easy with OvrC®. Provide AI-powered surveillance that’s efficient, cost effective, and secure with Luma Insights.

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Dec
13

New Product Offering: Luma X20 4K Hybrid Cameras 

We are excited to launch the new Luma 4K Hybrid Cameras, a game-changing solution combining IR Night Vision and Color at Night technology in one powerful camera, ensuring no detail is missed, even in pitch-black conditions. Designed to elevate both residential and commercial applications, these cameras offer a range of features to enhance protection and peace of mind with the use of active deterrence. 

Key Features: 

  • Flexible Options: Available in 8MP (4K) fixed-lens or motorized varifocal lens models, in bullet or turret form factors. Easily replace traditional cameras or standalone color-at-night cameras. 
  • Superior Low-Light Technology: Switch between traditional IR night vision or color at night mode to capture critical details like vehicle color, clothing, and facial features even in total darkness.  
  • Active Deterrence: Protect properties with AI-enabled smart events such as intrusion detection or line crossing that trigger flashing white LED lights and audible alarms or preset voice alerts. Built-in two-way audio through the Luma View App lets you communicate directly with trespassers. 
  • Mounting Accessories: New wall mount brackets with integrated junction boxes for fixed dome, varifocal dome, fixed turret, and varifocal turret mounts, are available in black and white to match any project needs. 

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Feb
26

Capture Every Angle with Precision and Intelligence

The latest addition to the Luma camera lineup is the 12MP Fisheye Camera, designed to provide a comprehensive view of every critical detail in any scene. With a powerful image sensor and multi-streaming capabilities, this camera is ideal for high-demand commercial applications, offering a clear and immersive surveillance experience.

Key Features and Benefits: 

  • Exceptional Clarity 
  • Multi-Stream Viewing 
  • Intelligent AI Detection 
  • De-Warped Viewing and Augmented Reality 
  • Built-In Audio Capture 
  • Flexible Mounting Options 

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Mar
27

Firmware Update for Luma X20 NVRs   

OvrC. This important update sets the groundwork for our upcoming Luma X20 12MP Fisheye Camera and adds several unique features requested by integrators and customers alike.

New Features, Fixes, & Optimizations: 

  • Added Luma X20 12MP Fisheye Camera Support
  •  Enabled 4th stream in local view  
  • Added camera information watermark feature 
  • PTZ camera presets now properly sync between the NVR, OvrC, and local UI 
  • Plus various bug fixes, improvements, and security enhancements  

Learn More

Jun
24

Multi-Site Management for Luma Surveillance is here.

Easily manage who sees what—across every site, camera, and user. Designed to simplify complex installs, enhance privacy, and give dealers a powerful way to stand out.

To Get Started, click on the Multi-Site Management tab.

Feb
21

Luma View App Update Release Notes

A new Luma View update is now available for end users on iOS devices. The update introduces several important features, performance and stability optimizations, and bug fixes. View the release notes below to see what�s included in this update. 

App Version: 8266 v1.10.39 

Changelog: 

  • Added white light control settings to support Luma X20 Color at Night capabilities. 
  • Added the ability to quickly share video when viewing the notifications window. 
  • Added function to export video footage from IP camera using SD card. 
  • Updated the Luma View app icon to better reflect Luma branding. 
  • Music will no longer stop playing in the background when launching the Luma View app. 
  • Resolved an issue that could prevent event playback after clicking on a notification.  
  • No longer changes x10 video sub stream to a lower resolution. 
  • Improved app connectivity and performance 

Frequently Asked Questions: 

Q: Where is this update available? 

A: Users can update their devices on the iOS App Store. If they are enrolled in automatic app updates, then their app will update on its own. 

Q: When was the update released? 

A: The update was released for all devices on 02/20/2025. 

Q: Do users have to do anything with this update? 

A: No. Users will not need to change or modify their app or camera settings for this update. 

Learn More�

Jan
28

Upgrade Your Installs

The new Wall Mount Bracket with Junction Box is now available for Luma X20 Turret and Dome cameras, offering enhanced protection and easier installation. 

Key Features: 

  • Color-Matched Finish: Available in black or white to seamlessly blend with Luma cameras 
  • Effortless Installation: Includes install templates for quick and accurate mounting 
  • Enhanced Protection: Keeps wires secure and shielded from outdoor elements and vandalism 
  • Excellent Compatibility: Designed specifically for Luma X20 Turret and Dome cameras 

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Oct
30

Luma View App v1.10.39 is Now Available

A new Luma View update is now available for end users on Android devices. The update introduces several important features, performance and stability optimizations, and bug fixes. View the release notes below to see what's included in this update. Learn More 

Changelog: 

  • Added white light control settings to support Luma X20 Color at Night capabilities.
  • Added the ability to quickly share video when viewing the notifications window.
  • Added function to export video footage from IP camera using SD card.
  • Updated the Luma View app icon to better reflect Luma branding.
  • Music will no longer stop playing in the background when launching the Luma View app.
  • Resolved an issue that could prevent event playback after clicking on a notification.
  • Resolved an issue that could cause the app to crash on Google Pixel 5 devices.
  • Resolved an issue that could cause the app to crash on Samsung Galaxy devices.

Frequently Asked Questions: 

Q: Where is this update available? 

A: Users can update their devices through the Google Play stores. If they are enrolled in automatic app updates, then their app will update on its own. 

Q: When was the update released? 

A: The update was released for all devices on 10/29/2024. 

Q: Do users have to do anything with this update? 

A: No. Users will not need to change or modify their app or camera settings for this update. 

Aug
17

New Replacement Accessory Luma X20 WP 5in PTZ Ceiling Extension Mount

Now you can lengthen your Luma camera mounts without having to thread and color match your extensions. Built from the same heavy-duty material and perfectly color-matched with your Luma camera, you can customize your installation with ease. This ceiling mount is only compatible with the Luma PTZ camera

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May
21

New Product Offering: Luma X20 Mini PTZ Camera

Introducing the new Luma X20 4MP Mini PTZ with Active Deterrence, an innovative addition to our surveillance lineup that�s ideal for both commercial and residential installs. 

This compact PTZ camera offers active deterrence capabilities, using flashing LED lights and audio to alert visitors. Its smart features include AI Smart Tracking, Person & Vehicle Detection, Motion Events, Line Crossing, Intrusion, and Target Counting by Line Cross. 

Upgrade your surveillance system with the Luma X20 Mini PTZ today! 

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May
16

Step Outside the Ordinary with Snap One

This spring, explore outstanding outdoor solutions that delight customers and help make your jobs easier. Unite outdoor audio and lighting with easy-to-install Episode Radiance audio solutions or make entertainment shine in the sun with SunBrite TVs. Regardless of the outdoor space, the extensive lineup of Snap One outdoor solutions can help your clients enjoy the warm weather and assist in growing your business.  

Expand your customers network with Araknis access points allowing them to experience seamless browsing and streaming, regardless of whether they are inside or outside. Enjoying amazing audio doesn't have to be restricted to indoor spaces. Outdoor audio with Episode landscape speakers delivers full, robust sound while blending into the environment. Constructed with all-weather components, Episode landscape speakers deliver remarkable sound in every climate. Round out your outdoor projects and streamline your customers surveillance with Luma and its easy-to-install, high-quality solutions with multiple, attractive end-user features.

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Apr
24

Luma X20 60W Gigabit PoE Injector is Now Available

Support Luma cameras that require reliable and consistent power input with this 60W PoE Injector. This device features high-grade capacitors and a metal casing that significantly enhance performance and reliability while retaining a cooler temperature. This PoE?injector is a great addition to PTZ cameras such as the LUM-420-IP-PTZ-25W and others requiring?additional?power input?not available through a traditional PoE switch.

Shop now

Dec
02

The New Luma 4MP 25x Magnification PTZ Camera is Here!

The Luma X20 pan, tilt, and zoom (PTZ) IP camera offers detailed imagery for your customer�s unique surveillance needs. The camera features a 25x optical zoom magnification, letting users capture important details in full resolution at incredible distances with no drop in quality. Additionally, with built-in Smart Tracking, the camera will automatically pan, tilt, and zoom on persons or vehicles of interest using AI assistance. The camera also features a 4MP image sensor for crystal clear video and 150m IR range. Customers can now change views with a single touch thanks to the 3D positioning function. Capture important details at incredible distances without sacrificing quality with Luma!

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Feb
02

Luma View Video Management System (VMS) is Now Available

The Luma View VMS is free downloadable client software that connects local workstations to large residential and commercial projects, especially those with multiple job sites utilizing Luma X20 products. Clients can have customizable user roles allowing for personalized permissions and different views depending on what they need to access. With full resolution support of up to 256 cameras, the Luma View VMS is ideal for large multi-site surveillance projects utilizing Luma technology.

Learn more

Nov
28

New Firmware Available for Luma X20 Cameras and NVRs

Luma Surveillance is pleased to announce the release of new firmware updates available now through OvrC. This release includes highly requested features, important bug fixes, and additional stability and performance improvements for Luma X20 cameras and NVRs.  

Luma X20 Cameras Firmware Version 2.3 (5.1.1.0):  

- Introduces a Home Position feature for varifocal cameras.  

- Simplifies installations by allowing Partners to copy and paste passwords from OvrC into the web user interface, thus reducing technician time.  

- Improves the user experience through numerous bug fixes and performance enhancements. 

Luma X20 NVRs Firmware Version 2.3 (61731):  

  • Introduces support for the Control4 Navigation Driver, enriching the customer experience while managing the HDMI output of X20 NVRs through Control4. This includes improved navigation options, discrete commands, and a public API to accommodate third-party control systems. For API documentation, please reach out to Snap One™ customer support. 
  • Simplifies installations by allowing Partners to copy and paste passwords from OvrC into the web user interface, thus reducing technician time. 
  • Includes various bug fixes, as well as security, and performance enhancements. 


Update Now

Oct
31

New Luma NVRs are Now Available!

Support higher resolution cameras up to 12MP with the new 32-channel 820 Series and 16-channel 420 Series Luma NVRs. The Luma 820 Series NVR is perfect for larger commercial projects with 32 channels, 16 physical POE Ports for cameras and support for another 16 network cameras using a network switch. The Luma 420 Series 16-Channel NVR is a great choice for larger residential and small business surveillance. Projects that require dual Ethernet LAN ports for network failovers, dual HDMI outputs allowing for two separately configured screens, and a Target Detection pane for important events in real time will all benefit from this new lineup of NVRs.

Oct
18

New Luma X20 Gang Plates are Now Available

This Luma X20 Gang Plate cover can be used over existing 1-gang, 2-gang, and octagonal electrical boxes for easy and fast camera mounting over flat surfaces while hiding all wiring within the electrical box. The clean design helps preserve the aesthetics around the installation location, removing the need for bulky junction boxes or wall mounts. The plate features universal mounting for all Luma X20 cameras and is available in single- or five-packs.

Learn more.

Oct
18

New Luma 5MP Compact IP Cameras are Now Available!

The Luma Surveillance 520 Series 5MP Compact Dome IP Outdoor Camera features a compact form factor for more discreet installation. Reduce false notifications with the camera's AI technology, and allow end users to easily access key moments with built-in intelligent analytics. Users can eliminate over-exposure in dim settings and evenly illuminate subjects with the camera's IR night viewing capabilities.

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Oct
04

New Luma App Update for iOS Devices

A new update is available for the Luma View App on iOS devices! This important update significantly enhances the user experience with Luma cameras and NVRs. It includes UI improvements, enhancements to event filters and notifications, bug fixes, stability improvements, and other performance enhancements. This initial update is only available on iOS, with a future release for Android coming soon.

Luma View App for iOS Version 1.10.19:

  • Adds compatibility with iOS 17
  • Added snapshots in the Notifications menu
  • Move Search by Event to the bottom menu
  • Improved the Search by Event icon for better visibility
  • Added the option to Select and Deselect All to Search by Event
  • Added Previous and Next Event icons to the playback function bar
  • Added Event Filter to the lower half of the playback menu
  • Added the ability to skip 10 seconds forward and backward to the video scrub bar
  • Added Filter (IPC, NVR, or ALL) under Server List which will correspond to the drop-down menu when in Live View
  • Improved the overlay icon on cameras for better visibility
  • Added Favorite Groups to the Live View Layout
  • Video stream performance improvements
  • Various minor bug fixes
Aug
02

Discover the Latest Western Digital SD Card Options for Expanding Storage Capacities

Western Digital and Snap One are now offering a 256G Micro SD card to support today�s surveillance cameras. Built to withstand humidity and a wide range of temperatures, the Micro SD card provides a great backup option for outdoor cameras in case of network outages. With modern cameras able to record in 4K resolution, the Western Digital Micro SD line can handle the capacity and demands of 24/7 monitoring. Be sure to check out the complete range of capacities at Snap One now.  

Apr
19

Luma X20 Customer Handoff Update

The new Luma X20 customer handoff is an automatic cloud update that offers your clients added peace of mind. Enabling this feature requires no action on your part and allows your customers to control who is authorized to access their surveillance system's live and recorded video, ensuring their privacy. During setup, this new process provides better privacy and security along with easy access for your customers. Instead of complicated and less secure methods like Dynamic DNS and port forwarding, after setup you'll send an invitation to initiate the customer handoff process through OvrC. For troubleshooting purposes, you can request temporary access to your customer's cameras and recordings.

Learn More.

Jan
11

New Luma Surveillance Solutions are Here!

Introducing the all-new X20 family of NDAA-compliant Luma cameras and NVRs. Luma's new product line offers easy-to-install, high-quality surveillance solutions with multiple, attractive end-user features. Your clients will enjoy the benefits of AI-filtered events, more accurate notifications, additional privacy measures, and advanced recording playback; all through the new Luma View app. Installation is simple thanks to Luma's discreet form factors and streamlined control system integration. And, when you use OvrC you can save up to 50% of your time setting up and configuring a Luma system. Learn more about the new and improved Luma line

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Jul
05

New Ring & Luma Functionality, Products, & Ring Alarm Pro are Now Available

Are you looking for the most profitable and feature-rich solution for your next install? Try pairing Luma cameras with Ring systems. Snap One and our Partners at Ring have been hard at work to provide you with this even more expansive security solution.

Ring Alarm Pro, Jobsite Security Kits, and other Ring solutions are now on the Snap One Partner Portal. This exciting array of new Ring devices both connects and protects client spaces and your job site. The new Ring Alarm Pro offers world-class security features to safeguard your client�s network. Featuring a built-in eero Wi-Fi 6 router, the Ring Alarm Pro covers up to 1,500 sq. ft. and supports Wi-Fi speeds up to 900 Mbps.

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May
01

All-New Luma 31 and 51 Cameras

The all-new Luma 31 and 51 series cameras combine a dealer-friendly price with high-resolution to grow your security business. Ideal for price-sensitive jobs that don�t need third-stream control integration, these cameras are small and lightweight to go in more places than ever to give your customers total peace of mind. And with all your favorite Luma features, including LumaLink, OvrC, and NVR compatibility, setup and maintenance are incredibly easy. Learn more.

Luma 31 Bullets

Luma 31 Turrets

Luma 51 Bullets

Luma 51 Turrets

Jan
31

All-New Luma 310 Series Mini PTZ Camera

The new Luma 310 Series Mini PTZ Camera is a low-cost, high-res solution that features a small 2.5" dome design and full PTZ capabilities for versatile mounting on any budget. And with dealer-friendly pricing, the Mini PTZ lets you customize your install with features like smart motion technology and intrusion detection, allowing users to monitor their surroundings directly from the Luma App any time all at twice the clarity of 1080p.

Learn more.

Dec
05

Luma 410 Series 4K Cameras

New from Luma, the budget-friendly 410 series lets you install high-def video in a simplified, economical design with detailed picture quality for any job. The 8MP camera delivers incredible 4K HD up to 3840 2160 with balanced lighting and clarity through a wide-angle fixed lens. The entire 410 line is OvrC compatible for remote troubleshooting and features LumaLink for fast setup and increased security over traditional port forwarding and DDNS.

Learn more.

Nov
26

New & Improved Luma 510 PTZ IP Camera

The all-new Luma 510 PTZ IP Camera replaces the Luma 500 PTZ IP camera and has loads of advanced upgrades. Now featuring Starlight, the 510 PTZ IP uses ambient light to deliver detailed color images at night for superior round-the-clock performance. Plus, the PTZ IP has a 25X optical zoom and a third video stream optimized for control system streaming for clear HD video at 720p. Add in auto-tracking to automatically patrol the property once a person or large object is detected, and an IP66 rating for weatherproof outdoor installs, and you�ve got a versatile camera for any job. Learn more.  

Jul
01

New Luma Camera Mounts Make Installation a Breeze

Our new Luma mounts add flexibility to surveillance installs, giving you the option for new mounting locations to add additional cameras and expand your surveillance business. Our color-matched dome caps are specifically designed for the Luma 500 Series Fisheye IP Outdoor Camera, allowing for sleek & secure wall or ceiling installation with our Pendant Mount, or our new Long Arm Mount. The Long Arm Mount works with any Luma camera with a compatible cap mount and is color-matched to perfection. Lastly, our Pendant Mount Extensions lengthen Luma�s Pendant Mounts without dealers having to build their own extensions. Learn More.

Mar
27

Manage Surveillance Systems Easily with the New Luma VMS

With our new Luma VMS, remotely managing Luma Surveillance systems in multiple sites has never been more convenient. Set up and configure your client�s recorders remotely, without having to roll a truck. Luma VMS lets you access and manage multiple recorders on an easy-to-use desktop application. Your clients can view over 16 cameras, or view feeds across multiple sites. Additionally, for integrators who need complete system control, Luma VMS is compatible with LumaLink*, our streamlined point-to-point (P2P) remote access service that lets you view all of your Luma devices under one account. With Luma VMS and LumaLink technology, your client�s surveillance setup is safer and more easily monitored than ever. *Note: LumaLink is only available on Luma VMS for Windows. Learn more.

Mar
20

New Luma X10 IP Cameras

Our new Luma IP cameras are a direct replacement of our previous IP cameras, with a number of all new features, like resolution up to 4K 8MP, a third video stream, and improved nighttime performance thanks to Starlight technology. Learn more.

Mar
21

New Luma Analog Cameras

New Luma analog cameras add high-resolution security to any property. Advanced night vision via Starlight technology ensures your customers see everything on their property around the clock, while sleek housing and multiple color options allow these cameras to blend in wherever they�re needed. All models are available in dome, bullet, and turret options to fit any configuration.

Learn more.

Aug
15

NEW Luma 510 Series NVRs: Pre-Order Today

Enjoy a host of all-new features offered at the same great price - our latest 510 Series NVRs are now available for pre-order! Replacing the current 501 models, our powerful new NVRs support cameras up to 12MP, and feature 4K TV Out, long-distance PoE up to 250m, Smart Search, and more. They also utilize H.265 encoding to optimize hard drive storage space. All Luma NVRs can be set up using our convenient and secure LumaLink setup utility, so you can bypass traditional port forwarding and DDNS. They�re also OvrC-enabled for easy device monitoring and management, no matter where you are.

Sep
12

How To Use Advanced PoE Features in Luma 510 NVRs

Watch this video to learn how to use advanced PoE features in the new Luma 510 NVRs.

Jul
20

New Firmware Available for the Luma IP Fisheye Camera

Luma Surveillance is pleased to announce the release of new firmware for our LUM-500-FISH-IP-WH. This update includes control system support for four major brands: Control4, Crestron, RTI, and the generic Elan g! driver. When updating from default firmware v5.4.5 build 171201, you may install the updates using OvrC. It is NOT necessary to be local when applying this update. Read all about the updates on the release notes.

Jul
03

Now Available: Visualint PTZ Outdoor Camera with Super Starlight

Delivering unparalleled security - the VI-7000-PTZ-S-WH-VT is a robust 2MP PTZ dome camera featuring 30x optical zoom, smart IR ranging from 180-222m, one-touch auto focus, and their incredible Super Starlight technology.

Learn More

Jun
15

Set up the Luma Surveillance 300 Series Cube IP Indoor Camera

Check out this video to learn how to set up the NEW Luma Surveillance 300 Series Cube IP Indoor Camera.

Nov
07

NEW Visualint's Virtual Officer

Explore the new all-in-one surveillance solution from Visualint - check it out.

Nov
28

SnapRap: Visualint's Virtual Officer Is An All-In-One Solution

This month, we went to Alex Patrao - Product Manager for Surveillance, to get the details on Visualint�s unique all-in-one Virtual Officer solution, and find out why nothing on the market today can compare.

Find out more >>

Sep
07

New Firmware Available for Luma NVR and IP Cameras

A new firmware update is available for all Luma NVRs and IP cameras and can be found on the support tab of each product or by clicking the links below: NVR Firmware
IP Camera Firmware

Jun
06

Important Luma DVR Firmware Update

Upgrade to the latest firmware to take advantage of new security protocols and other performance enhancements— Learn more and upgrade here.

Feb
10

Reduced Prices on Luma Surveillance Products

Popular Luma IP and analog cameras, as well as Luma NVRs, now have permanently lower prices.

Learn More

Dec
20

Luma Surveillance Calculator Tool Now Available

We have just launched our new Luma Surveillance Calculator tool which can be found under the 'Support' section of our website. This brand new tool allows you to calculate Lens Field of View and Power Wire Length options for Luma Surveillance Cameras. You can can also use the tool to calculate DVR / NVR storage needs for all Luma Surveillance DVR and NVR products. Please visit the Support page to access the Luma Surveillance Calculator tool online.