Aug
19

Allnet, a Snap One Partner Store, is Coming to Austin, TX!

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We�re proud to announce that Allnet, a Snap One Partner Store, is coming to Austin, Texas this August! Allnet stores stock the entire SnapAV product catalog, in addition to a huge selection of third-party brands including Sony, Samsung, Ubiquiti, Sonos, Klipsch, Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands Allnet carries here.

Enjoy same-day pickup of the Allnet expanded product portfolio as well as in-person training and support. Get ready now to shop and pick up products at Allnet Austin this August by filling out the authorization form, and we�ll get you an account number and login information within 48 hours. Learn more.

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Aug
19

Lutron Cas�ta Smart Dimmers and Switches

The Lutron Cas�ta line is now at Snap One! The Lutron Cas�ta line allows customers to control, create scenes, and schedule home lighting needs with ease. Plus, they are a breeze to install. With Cas�ta, your customers don�t need to buy smart bulbs to enjoy smart lighting. And since each dimmer switch can control multiple bulbs, you can deliver a lot more control at a low price. The Cas�ta line works with more smart products than most other smart lighting brands, which means you can smarten up your customer's home one room at a time and easily manage all their devices as you customize and expand their setup. Learn more.

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Aug
12

WattBox FW 2.1.2.0 Release � Over-Current Protection Enhancement and More

As part of our continued efforts to make the WattBox 800 Series the best power solution for pros, we are releasing firmware version 2.1.2.0. 

Improved Over-Current Protection 

This update increases the capabilities and performance of the 800 Series WattBox models listed below. We have improved the Over-Current Protection (OCP) feature by modifying the settings to ensure high current amplifiers do not falsely trip this feature, allowing for compatibility with more components.  This firmware updates the OCP parameters, allowing for wider in-rush (Instantaneous Over-Current) and constant thresholds (Constant Over-Current), decreasing the instances of OCP tripping and turning outlets off. 

PDU Restart Correction When Paired with a UPS 

 Additionally, we have addressed a bug that was making PDUs �remember� their last state when pairing an 800 Series PDU with a UPS. If the UPS is configured to shut down outlets before the battery drains and the battery completely drains, the PDU would remember the last state of those outlets being off and not turn them back on when power returns. This bug only happened to outlets that were set to �enabled.� With this update, outlets will now reset to their proper setting and the PDU will power back on when power is restored, even if the UPS battery is completely drained. This eliminates the need to manually press power to restore the PDU to its original state. 

 Additional Enhancements 

  • In �Device Activities,� added outlet name and whether executed from local UI or control system API for outlet on, off, or reset actions 
  • Security improvements, including enhanced security surrounding HTTPS and SSH functionality? 
  • Added API command to support �Exit� session (see API v2.4)
     

Resolved Issues 

  • Made the firmware update process more robust 
  • Fixed cosmetic issues in local UI 

Models Affected: 

  • WB-800-IPVM-6 
  • WB-800-IPVM-12 
  • WB-800VPS-IPVM-12 
  • WB-800VPS-IPVM-18 
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Aug
02

New Price Adjustments Now in Effect

Effective�Monday, August 2nd, 2021,�we will be adjusting�the prices�of our products due to increased costs. This change will affect both Partner and MSRP pricing.��

As you may know, pandemic-driven consumer demand, global raw material shortages, inflation, and increasing labor and shipping costs have impacted many industries, including ours. Based on these ongoing market dynamics, we are making varying price adjustments across our product lines.   

You can download the new price list from our Pricing page within the Support section.  

We appreciate both your business and continued support, and we remain committed to your success and to providing high-quality products at a good value.    

If you have any questions, please reach out to Partner Support or your sales rep. 

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Jul
30

Join the Tech Community�s Free Speaker Giveaway

The Tech Community is now available to Snap One and Control4 dealers and to celebrate we are giving away a pair of Episode Signature 7 Series in-wall speakers! Simply ask a question on either the Snap One or Control4 Tech Community Portal and tag Ashley Kimsey (@ashleykimsey) in the post. Double your chances for winning by answering another question and tagging Ashley Kimsey in the response. The winner will be randomly selected August 5th, 2021. Learn More

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Jul
28

Snap One is Now a Public Company

Today we share an important milestone � Snap One is now a public company on the Nasdaq stock exchange (NASDAQ: SNPO).


Our founding in 2005 was based on a mission to make the custom integrator�s life easier. As our company has grown, we�ve combined this founding belief with a future vision to be the one partner you can depend on for every job.��


This opportunity helps us continue to invest in ways to better serve you as our Partner, and our new status as a publicly traded company is just one of many ongoing initiatives that help us further that goal. 


This is an exciting time for Snap One, and we remain committed to the success of Partners like you. Thank you for your trust, partnership, and continued support on this journey. We look forward to what the future holds.


Learn More

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Jul
23

Info on Araknis AN-510/810 FW Upgrade

*UPDATE: This issue has been resolved. All affected AN-510/810 access points are now fully functional, including the Wi-Fi Management capabilities and connections to the OvrC servers. Please update the rest of your customers' AN-510/810 access points to the newest firmware version.

On Thursday, June 24th, we released new firmware for Araknis AN-510/810 access points. We observed a small population of devices that did not return to an online status after initiating the firmware upgrade.

We have removed the version of firmware until we investigate and resolve the issue. The APs that were successfully upgraded to version 2.1.02 temporarily cannot utilize Wi-Fi Management in OvrC and will show a firmware update icon in OvrC that will not be functional. The APs are otherwise fully functional and there is no action needed. If you must use Wi-Fi Management to update AP configuration for the impacted sites, you may do so by accessing the local UI until the issue is resolved.

Our team is working hard to address this issue. Once the solution is implemented, we anticipate full restoration of services without any action required on your part. We apologize for the inconvenience.

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Jul
20

July 2021 SnapShot

https://player.vimeo.com/video/575401873

Watch this short video for important details on recent product launches, or click the links below to see the featured products directly.

Episode Mini 5.1 AVR

WattBox 800 Series 8-Outlet Power Conditioner

Binary BX Series 8K HDMI Active Cables

BrightSign

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Jul
15

Allnet, a Snap One Partner Store, is Coming to Nashville, TN!

No items found.

We�re proud to announce that Allnet, a Snap One Partner Store, is coming to Nashville, Tennessee this August! Allnet stores stock the entire SnapAV product catalog, in addition to a huge selection of third-party brands including Sony, Samsung, Ubiquiti, Sonos, Klipsch, Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands Allnet carries here. Enjoy same-day pickup of the Allnet expanded product portfolio as well as in-person training and support. Get ready now to shop and pick up products at Allnet Nashville this June by filling out the authorization form, and we�ll get you an account number and login information within 48 hours. Learn more.

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Jul
13

MantelMount is Now at Snap One!

We are excited to bring you the best in fireplace mounting with MantelMount products. MantelMount redefines the entertainment experience by allowing your customers to easily lower and adjust their fireplace mounted TV on the fly. Customers can easily tilt, swivel, or pull their TV off the wall to create the perfect view of their TV from a location most mounts can�t achieve. Start mounting TVs where your customers want them most! Learn more.

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