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Pulse-Eight has partnered with Binary to bring its advanced series of UHD HDR AV matrix switches and receivers to Snap One. These products support the switching and distribution of content via HDMI and HDBaseT with audio downmixing for superior versatility. Pulse-Eight even has the most extensive CEC command code library in the industry for seamless integration. And with one of the industry's best quality control processes and updated IR routing specifically for Snap One products, Pulse-Eight is a brand you can trust for your switching needs. Learn more.
We pride ourselves in delivering you a seamless shopping experience. We understand supply shortages are frustrating and we want to continue being open to you, our Partners, about why we are facing industry-wide shortages.��
Unfortunately, supply chains continue to be significantly impacted by Covid-19. This recent Forbes article highlights the disruption Covid-19 and other factors have on worldwide supply chains. Covid-19 has caused manufacturing to run at a limited capacity with multiple related shutdowns, which has disrupted overall product supply and sub-component supply for future builds. These events have impacted manufacturer�s ability to build units, which has reduced inventory. Coming out of the many worldwide shutdowns, manufacturers have seen a significant spike in demand, which has caused massive inventory shortages.
For these reasons, manufacturers are allocating product into distribution. The inventory we receive is not enough to cover dealer backorders, making products unavailable on our portals and pushing back availability dates.
We process dealer backorders on a first-in, first-out (FIFO) basis. Your best chance at receiving an out of stock product as soon as we get enough allocation, is to place a backorder.
Thank you for your continued understanding. Rest assured, our team is continuously working to get additional inventory.
The latest update to OvrC brings improved notification accuracy, fewer notifications with more actionable information, and better UI navigation and features. We�ve changed the way we monitor third-party devices to significantly reduce notifications. Notifications are now grouped by device to better understand the customer impact and a new Limited device state makes troubleshooting problem projects easier than ever. If you�d like to take advantage of this new feature, please enable it from the User Setting page. Add in all-new User Interface features like project time zones, Job Codes, and fault tracking with Reference IDs, and you�ll see improved workflows when using OvrC every day to better your business.
New Notification Engine
We�ve changed the way we monitor third-party devices to reduce notifications significantly. This increases the relevance and accuracy of alerts, giving you better insight into the health of your projects.
Improved Emails
Now, OvrC email notifications offer more information relating to the health of the project. See previously unresolved events with timestamps in the local time zone and a Reference ID to track the fault.
More Actionable Information
Changes in device state are now grouped using a Reference ID, providing visibility to the time and duration of when the customer was impacted. This provides an easy way to monitor site health.
User Interface Upgrades
A new design to the OvrC User Interface makes navigating your jobs quicker than ever.
As always, we continue to evolve our product based on your feedback. Please continue to provide your thoughts and ideas to [email protected]. Thanks!
We�ve added the legendary sound of Denon and Marantz to our AVR lineup at Snap One! For 110 years, Denon has delivered an incredible audio experience with extensively tuned home theater components. With its innovative line of AVRs and HEOS wireless amps and speakers, Denon provides the ultimate home theater experience. And for nearly 70 years, Marantz has built some of the best AVRs, amplifiers, and home theater components in the industry, giving listeners a more intimate audio experience through thoughtful innovation. As with many AVRs in the industry, Denon and Marantz inventory is limited, and we will be filling back orders on a first-in first-out basis.�
Denon AVRs are no longer available for purchase through the Control4 Dealer Portal. We�ve expanded the selection and made them available in one convenient location at Snap One. Check out the full lineup here! �
We�re proud to announce that Allnet, a Snap One Partner Store, is coming to Austin, Texas this August! Allnet stores stock the entire SnapAV product catalog, in addition to a huge selection of third-party brands including Sony, Samsung, Ubiquiti, Sonos, Klipsch, Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands Allnet carries here.
Enjoy same-day pickup of the Allnet expanded product portfolio as well as in-person training and support. Get ready now to shop and pick up products at Allnet Austin this August by filling out the authorization form, and we�ll get you an account number and login information within 48 hours. Learn more.
The Lutron Cas�ta line is now at Snap One! The Lutron Cas�ta line allows customers to control, create scenes, and schedule home lighting needs with ease. Plus, they are a breeze to install. With Cas�ta, your customers don�t need to buy smart bulbs to enjoy smart lighting. And since each dimmer switch can control multiple bulbs, you can deliver a lot more control at a low price. The Cas�ta line works with more smart products than most other smart lighting brands, which means you can smarten up your customer's home one room at a time and easily manage all their devices as you customize and expand their setup. Learn more.
As part of our continued efforts to make the WattBox 800 Series the best power solution for pros, we are releasing firmware version 2.1.2.0.
Improved Over-Current Protection
This update increases the capabilities and performance of the 800 Series WattBox models listed below. We have improved the Over-Current Protection (OCP) feature by modifying the settings to ensure high current amplifiers do not falsely trip this feature, allowing for compatibility with more components. This firmware updates the OCP parameters, allowing for wider in-rush (Instantaneous Over-Current) and constant thresholds (Constant Over-Current), decreasing the instances of OCP tripping and turning outlets off.
PDU Restart Correction When Paired with a UPS
Additionally, we have addressed a bug that was making PDUs �remember� their last state when pairing an 800 Series PDU with a UPS. If the UPS is configured to shut down outlets before the battery drains and the battery completely drains, the PDU would remember the last state of those outlets being off and not turn them back on when power returns. This bug only happened to outlets that were set to �enabled.� With this update, outlets will now reset to their proper setting and the PDU will power back on when power is restored, even if the UPS battery is completely drained. This eliminates the need to manually press power to restore the PDU to its original state.
Additional Enhancements
Resolved Issues
Models Affected:
Effective�Monday, August 2nd, 2021,�we will be adjusting�the prices�of our products due to increased costs. This change will affect both Partner and MSRP pricing.��
As you may know, pandemic-driven consumer demand, global raw material shortages, inflation, and increasing labor and shipping costs have impacted many industries, including ours. Based on these ongoing market dynamics, we are making varying price adjustments across our product lines.
You can download the new price list from our Pricing page within the Support section.
We appreciate both your business and continued support, and we remain committed to your success and to providing high-quality products at a good value.
If you have any questions, please reach out to Partner Support or your sales rep.
The Tech Community is now available to Snap One and Control4 dealers and to celebrate we are giving away a pair of Episode Signature 7 Series in-wall speakers! Simply ask a question on either the Snap One or Control4 Tech Community Portal and tag Ashley Kimsey (@ashleykimsey) in the post. Double your chances for winning by answering another question and tagging Ashley Kimsey in the response. The winner will be randomly selected August 5th, 2021. Learn More
Today we share an important milestone � Snap One is now a public company on the Nasdaq stock exchange (NASDAQ: SNPO).
Our founding in 2005 was based on a mission to make the custom integrator�s life easier. As our company has grown, we�ve combined this founding belief with a future vision to be the one partner you can depend on for every job.��
This opportunity helps us continue to invest in ways to better serve you as our Partner, and our new status as a publicly traded company is just one of many ongoing initiatives that help us further that goal.
This is an exciting time for Snap One, and we remain committed to the success of Partners like you. Thank you for your trust, partnership, and continued support on this journey. We look forward to what the future holds.