We know OvrC is critical to your business and for supporting your customers. We understand your pain points and frustration caused by excessive and/or erroneous notifications. Our OvrC team is in the process of making improvements to the servers and how the platform handles notifications.  

This week, we discovered a time synchronization issue across our many servers, creating a conflict between connect and disconnect times. Yesterday, we corrected this and as a result have seen an immediate reduction in false notifications. 

In the next couple weeks, we�ll be releasing an update that introduces the first phase of several notification improvements in store in the coming months, including improving the quantity, accuracy, and information included to make notifications more actionable. Stay tuned � more details to come.

Thank you for your continued support of OvrC and your patience as we work to make the platform even better. 

Please continue to provide your thoughts and ideas to [email protected].

Powerful marketing imagery and information can make all the difference in your business� content. Our Marketing Tools library gives you thousands of digital marketing resources to make your content stand out. Choose assets from your favorite brands including Control4, Araknis, WattBox, Triad, OvrC, Episode, and more. Sign up is free and easy! Learn more.

GPaul Hess highlights 5 lessons learned during COVID-19 by the Smart Home Industry. Because to the effects of the COVID-19 pandemic, integrators are uniquely positioned to learn many lessons related to smart home technology now that sales and installations have skyrocketed.�Read More

Ring offers an extensive line of solutions for custom integrators that work in harmony to give customers a safer home. Ring's portfolio includes video doorbells, alarms, video surveillance, and smart lighting to deliver total peace of mind from one convenient app. Ring has also built the X Line specifically for the custom integrator, which offers advanced features for a personalized experience. With everything that Ring offers, you can build a custom Ring of Security specifically for each customer to add safety and transparency to their lives. Learn more.   

Now at SnapAV, Triad is a premium manufacturer of custom built-to-order speakers, designed, engineered, and manufactured for nearly four decades in Portland, Oregon. Every speaker is carefully designed and engineered with a full acoustic analysis in an anechoic chamber to create the perfect audio experience. Plus, each speaker, subwoofer, and soundbar is built to your exact custom specs, matched to any paint color, wood veneer finish, and length and width, giving your customers the very best aesthetic. We're also introducing our Triad Authorized Dealer Program, designed to help secure your success. For your next home cinema, surround sound, distributed audio, or outdoor install, look to Triad for the ultimate audio solution. Learn more.

Arriving soon at SnapAV, the Episode CORE series of architectural speakers is the new entry-level into professional whole-home audio projects. Featuring enhanced sound based on scientific principles, the CORE series delivers true and accurate sound via low distortion, wide dispersion, and flat frequency response. They are available in an extensive variety of in-wall and in-ceiling models, including all-weather and dual voice coil/surround hybrid models. Plus, they�re priced to quickly become your go-to speaker line!

We�re proud to announce that Allnet, a SnapAV Pro Store, is coming to Marietta, Georgia this March! Allnet stores stock the entire SnapAV product catalog, in addition to a huge selection of third-party brands including Sony, Samsung, Ubiquiti, Sonos, Klipsch, Lutron, Luxul, Eero, Ring, Yamaha, and more. See the full list of brands Allnet carries here.

Enjoy same-day pickup of the Allnet expanded product portfolio as well as in-person training and support. Get ready now to shop and pick up products at Allnet Marietta this March by filling out the authorization form, and we�ll get you an account number and login information within 48 hours. Learn more.

Voting is now open for CE Pro�s 11^th annual Quest for Quality Awards! We�re grateful for your partnership, and we hope we�ve earned your vote this year. You can show your appreciation for our Customer and Technical Support teams, website, policies & programs, trade show presence, and more. Click here to vote now through February 23^rd.

This update includes many improvements and bug fixes. The updated web application is available now. Updates to the mobile app are waiting on final approval from Android and Apple. Please stay on the lookout for notifications prompted on your mobile device to update your OvrC app.

What's Fixed

• Resolved - Notification bell enabled for newly discovered third-party devices for shared-in accounts. Notification bells will be disabled for all discovered devices for all dealers with access to a customer site after a hub scan finds new devices.
• Resolved - Instances where shared users continued to receive notifications on accounts where they were removed.
• Resolved - Some WattBoxes incorrectly displayed UPS connected status. The UPS state is now correctly displayed on all WattBox devices where a UPS is attached.
• Resolved - WattBoxes discovered with a blank name. The name field now properly populates.
• Resolved - WebConnect not working on some third-party devices. Pakedge devices that were having this issue will now work as expected as well as others.
• Resolved - Fixed issue causing users who are both pending and shared to have 2 icons.
• Resolved - User Settings - Two-factor authentication "known devices' are not listed. The list is now populated.
• Resolved - Improved navigation where cached information was outdated. Most notably, when a manual speed test is performed, the results are displayed without having to refresh the screen.
• Improved - Now displaying network settings on device details OVRC-PRO 100/300
• Improved - Disabled "Add New User" line on Client Services for shared-in accounts
• Improved - Wi-Fi Management - Updated Radio Settings will now spin until save is complete, giving positive feedback on the progress of the save.
• Improved - Wi-Fi Management - Editing settings on an Access Point (e.g. channel settings) now indicates changes pending.
• Improved - Wi-Fi Management - Removed "Changes Pending" when updating device names as editing device names is immediate and does not require changes to be applied.
• Improved - Added back arrow to WebConnect title. This is now consistent with the navigation through the rest of the app
• Various other small improvements and bug fixes.

As always, we continue to evolve our product based on your feedback. Please continue to provide your thoughts and ideas to [email protected]. Thanks!

We�re excited to launch new Audio Return firmware for the Binary MoIP controller. Firmware 3.1.0.4, which also encompasses unlaunched firmware 3.1.0.2, allows the ARC to be enabled via HDMI and Toslink on MoIP receivers. This allows the audio output from a Smart TV to be incorporated into a MoIP ecosystem and output through a multichannel audio receiver or whole-home audio system. EDID setting updates are also enabled to support full pass-through of Dolby Atmos and DTS-X. Firmware is available remotely through OvrC and for download on our product pages. To see all the updates and capabilities within this release, click here.