New ClareVision cameras and NVRs bring right-priced, NDAA-compliant surveillance to the jobs you install daily. ClareVision works as a standalone solution or with ClareOne or Control4 to help you deliver a seamless smart home experience on a single platform. With an easy-to-use app, edge-based features, and integration with popular brands, ClareVision offers powerful, pro-grade security at a price that won't break the bank.

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We're excited to announce the arrival of JVC projectors at SnapAV! JVC projectors deliver breathtaking performance in a variety of settings for a natural and brilliant viewing experience with the JVC Reference Series leading the way for the ultimate cinephile grade install. Each Reference Series projector delivers vibrant color accuracy along with inky black tones thanks to three D-ILA chips. And on May 5^th, we're offering a JVC Reference Series webinar. This webinar will provide a full overview of the Reference Series and show you how to maximize each install for the ultimate customer experience. Webinar times are 9am and 2pm PST. For dynamic viewing that delivers an energetic and lifelike experience, look to JVC for your custom installation needs. ‍

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Thanks in part to its unwavering commitment to its dealers, SnapAV has won a whopping 15 awards in this year's CE Pro Quest for Quality Awards including wins in categories like Best Customer Service and Best COVID-19 Response. Read more here.

ecobee products are now available at SnapAV! ecobee gives your customers full control of their home�s heating and cooling with the latest in smart thermostat technology. ecobee is designed to maximize home comfort and minimize energy costs, saving your customers money. Enjoy easy installation with seamless integration to your client�s smart home system with ecobee. Shop now.

New luxury apartment building on the River Thames in downtown London, creates an ultra-high-end experience for high net-worth individuals. With apartment prices up to 7.8 million, it's no surprise that the owners outfitted the building with a Control4-powered entertainment area complete with an 18-seat movie theater, a bowling alley, and a billiards room. Read more here.

With a growing demand for outdoor AV spurred by the COVID-19 pandemic, what are the key factors and products integrators need to know about right now? Click here to read the entire article.

After our much appreciated and humbling CE Pro Quest for Quality Award wins, we wanted to continue to build on this success by further investing in our Partner support efforts. That�s why we are introducing our Partner Pledge initiative - to deliver an exceptional Partner experience at every touchpoint.

During the past few years, we have already made substantial improvements to our services by offering better tested products, adding additional support technicians, and giving you more options to shop locally or online. Learn more about our pledge and how we will help you now and well into the future. Learn More

As part of our continuing efforts to stock everything you need to complete your projects from start to finish, we've added more Cleerline products to SnapAV.com! Shop 37 new products including fiber cable, plus the tools and accessories needed to terminate and connect.

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We�ve enhanced our site functionality for more convenience and time-saving organization. Log in and use our new Self-Service User Management tool to add employee access to snapav.com, edit roles, permissions, and terminate access. Our new User Profile feature lets you edit your contact info, shipping addresses, passwords, and communication preferences. Also, our new dynamic price list is always up to date with your pricing. Our new Account Balance section lists open transactions, account balances, and credits. And our redesigned chat UI has improved functionality with answers to common questions, relevant article suggestions, and the ability to add comments to an existing case. Learn more.

Last month, we told you about our commitment to resolve issues around false notifications or poor accuracy of the device status (read our last blog here). 

Today, we're delivering on that commitment with the release of OvrC Pro Application 6.2.0, focused on improving 3^rd party device notifications for OvrC Pro locations, plus several additional enhancements and fixes.  

The OvrC Team has improved the platform with a more rigorous process for validating the connection status of 3^rd party devices. Our early testing shows up to a 30% reduction in the quantity of 3^rd party device notifications and overall increase in the accuracy of device status. 

In the coming months, we have several releases planned to improve the quantity, accuracy, and relevancy of notifications for OvrC-enabled and 3^rd party devices. 

Additional Enhancements 

• Updated HTTPS SSL method from SSLv2.3 to TLSv1.2, the latest encryption protocol (replacing SSL) that provides increased communication security over the network.   
• The hostname for Denon, Marantz, and Yamaha devices is updated to the device name for easier device identification. 

• Device Discovery, Health Monitor, and Speed Test services are now disabled by default. 
   

Resolved Issues 

• Fixed issue where large Control4 systems did not display properly, by creating a larger time-out 

window. 

• Fixed issue with 3rd party devices reporting inaccurate SNMP information on OvrC by filtering LAG ports from the protocol. 

• Improved handling of OvrC Pro local UI when HTTPS is enabled. 
• Fixed physical factory default button not working (Hub-300 ONLY). 
• Fixed issue with scheduler where relative time-zone was not taken into consideration. 
• Fixed issue where device manufacturer's information would corrupt due to server outages. 

OvrC Pro App Version: 6.2.0 

Models & Firmware Version: 

• OVRC-300-PRO Host Device Version: 5.1.0.2 
• OVRC-100-HUB Host Device Version: 5.1.0.4 
• AN-310-RT Host Device Version: 1.1.64 

Note: The AN-110W-RT and AN-110-RT routers are not included in this release. In order to take advantage of these updates, the OvrC Pro device (OvrC Hub or Araknis X10 router) will have to be rebooted in order to retrieve the updates. 

As always, we continue to evolve our product based on your feedback. Please continue to provide your thoughts and ideas to [email protected]. Thanks!