Voting is now open for CE Pro�s 11^th annual Quest for Quality Awards! We�re grateful for your partnership, and we hope we�ve earned your vote this year. You can show your appreciation for our Customer and Technical Support teams, website, policies & programs, trade show presence, and more. Click here to vote now through February 23^rd.

This update includes many improvements and bug fixes. The updated web application is available now. Updates to the mobile app are waiting on final approval from Android and Apple. Please stay on the lookout for notifications prompted on your mobile device to update your OvrC app.

What's Fixed

• Resolved - Notification bell enabled for newly discovered third-party devices for shared-in accounts. Notification bells will be disabled for all discovered devices for all dealers with access to a customer site after a hub scan finds new devices.
• Resolved - Instances where shared users continued to receive notifications on accounts where they were removed.
• Resolved - Some WattBoxes incorrectly displayed UPS connected status. The UPS state is now correctly displayed on all WattBox devices where a UPS is attached.
• Resolved - WattBoxes discovered with a blank name. The name field now properly populates.
• Resolved - WebConnect not working on some third-party devices. Pakedge devices that were having this issue will now work as expected as well as others.
• Resolved - Fixed issue causing users who are both pending and shared to have 2 icons.
• Resolved - User Settings - Two-factor authentication "known devices' are not listed. The list is now populated.
• Resolved - Improved navigation where cached information was outdated. Most notably, when a manual speed test is performed, the results are displayed without having to refresh the screen.
• Improved - Now displaying network settings on device details OVRC-PRO 100/300
• Improved - Disabled "Add New User" line on Client Services for shared-in accounts
• Improved - Wi-Fi Management - Updated Radio Settings will now spin until save is complete, giving positive feedback on the progress of the save.
• Improved - Wi-Fi Management - Editing settings on an Access Point (e.g. channel settings) now indicates changes pending.
• Improved - Wi-Fi Management - Removed "Changes Pending" when updating device names as editing device names is immediate and does not require changes to be applied.
• Improved - Added back arrow to WebConnect title. This is now consistent with the navigation through the rest of the app
• Various other small improvements and bug fixes.

As always, we continue to evolve our product based on your feedback. Please continue to provide your thoughts and ideas to [email protected]. Thanks!

We�re excited to launch new Audio Return firmware for the Binary MoIP controller. Firmware 3.1.0.4, which also encompasses unlaunched firmware 3.1.0.2, allows the ARC to be enabled via HDMI and Toslink on MoIP receivers. This allows the audio output from a Smart TV to be incorporated into a MoIP ecosystem and output through a multichannel audio receiver or whole-home audio system. EDID setting updates are also enabled to support full pass-through of Dolby Atmos and DTS-X. Firmware is available remotely through OvrC and for download on our product pages. To see all the updates and capabilities within this release, click here.

Effective March 9th, 2021, we will be making minimal pricing adjustments to some of our products. This change will affect both Partner and MSRP pricing, allowing you to maintain your profits. 

Our annual pricing evaluation reiterates our commitment to you by preventing frequent and dynamic price changes that can make it difficult to quote jobs accurately. It takes into account a number of factors and ensures you have high-quality, available products and relevant, fair pricing. 

This advanced notice is meant to help you manage open quotes and provide time to plan accordingly. 

You can download the new price list from our Pricing page within the Support section. (Login required for full access)

Feel free to reach out to Partner Support or your sales rep with any questions.��

We�re excited to announce that we�ve refreshed our ClearOne product line to better serve our partners. ClearOne�s easy-to-use conferencing, collaboration, and streaming solutions deliver an unequaled user experience with unprecedented levels of functionality, reliability, and scalability. With professional Ceiling Microphone Arrays, DSP mixers, professional audio-conferencing systems, and 4K HD cameras, ClearOne has everything you need for all your conference and home office needs. Learn more.

https://player.vimeo.com/video/500124859

Watch this short video for important details on recent product launches, or click the links below to see the featured products directly.

Pro Control

Binary BX 8K HDMI Cables

ClearOne

Wirepath Cat6A Wire

We�re excited to launch two new types of Cat6A wire from Wirepath � our U/FTP and our CMP/Plenum wire! This Cat6A wire is built for commercial and multi-dwelling projects and designed with best-in-class features and quality at a highly competitive price. Each pair of cables in our U/FTP wire is twisted and wrapped with metal foil for superior crosstalk protection and EMI resistance, easy termination, and more flexibility. And our CMP/Plenum wire is designed for runs in air plenum spaces, including raised flooring systems, air handling ducts, and drop ceilings. Learn more. �

We�re proud to announce that Allnet, a SnapAV Pro Store, is coming to Hollywood, Florida this February! Allnet stores stock the entire SnapAV product catalog, in addition to a huge selection of third-party brands including Sony, Ubiquiti, Sonos, Klipsch, Lutron, Luxul, Eero, Ring, Yamaha, and more. Get ready now to shop and pick up products at Allnet Hollywood this February by filling out the authorization form, and we�ll get you an account number and login information within 24 hours. Learn more.

Every year, the Winter Solstice marks the darkest day of the year. In light of that (pun intended), the OvrC team would like to wish you all happy holidays with the gift of dark mode as a setting when using OvrC. This feature is available for both mobile versions (iOS and Android) as well as web and can be enabled on the User Settings page.

As dark mode becomes more prevalent on devices and applications, one can’t help but see the benefits of lowering the amount of blue light exposure while sitting in front of a computer all day. A more likely benefit is that you can now reboot that pesky cable box in the middle of the night, for your super demanding customer, without waking your spouse by lighting up the room with your phone. Either way, it’s a win!

We here on the OvrC team, hope that everyone has a safe, healthy, and service-call-free holiday season. May you all have uninterrupted time with your families and less eye fatigue while using OvrC.

To enable dark mode:

1. Log in to OvrC and go to User Settings
2. You will see a new toggle “Enable Dark Mode”
3. Save changes

_{(Note: dark mode settings will need to be set on Mobile separate from the web application.)}

As always, we continue to evolve our product based on your feedback. Please continue to provide your thoughts and ideas to [email protected] or through the user feedback section of the web and mobile applications. Thanks!

Triad is coming soon to SnapAV! Designed, engineered, and manufactured for nearly four decades in Portland, Oregon, Triad provides dealers like yourself with custom solutions to expand your audio business to elite, high-end integrations. Every speaker is carefully designed and engineered with a full acoustic analysis in an anechoic chamber to give your customers an accurate and detailed audio experience. Plus, each model is built to your exact custom specs, matched to any paint color, wood veneer finish, and length and width, giving your customers the very best aesthetic. We will also be introducing our Triad Authorized Dealer Program, designed to help secure your success, with preregistration available now! For your next home cinema, surround sound, distributed audio, or outdoor install, look to Triad for the ultimate audio solution. Learn more.