We�ve got new SureCall Attenuators, Couplers, Fusion Kits, and a Responder, all out now. Boost your signal and stay safe with SureCall. Learn more.
With our new Luma VMS, remotely managing Luma Surveillance systems in multiple sites has never been more convenient. Set up and configure your client�s recorders remotely, without having to roll a truck. Luma VMS lets you access and manage multiple recorders on an easy-to-use desktop application. Your clients can view over 16 cameras, or view feeds across multiple sites. Additionally, for integrators who need complete system control, Luma VMS is compatible with LumaLink*, our streamlined point-to-point (P2P) remote access service that lets you view all of your Luma devices under one account. With Luma VMS and LumaLink technology, your client�s surveillance setup is safer and more easily monitored than ever. *Note: LumaLink is only available on Luma VMS for Windows. Learn more.
Need a professional power supply for your analog cameras? We now carry four types of power supplies from Altronix, a UL Listed industry favorite, including options for 12V DC as well as an AC option for longer distances. Use our 4, 9, or 18 Class 2-rated PTC protected, power limited, auto-resettable outputs to power surveillance cameras and other 12VDC devices. Our cUL Listed and CE approved CCTV power supply delivers 24VAC or 28VAC via fuse or PTC protected outputs. Due to their professional and reliable build quality, all Altronix power supplies are UL Listed and provide safe power in any installation. Learn more.
New Luma analog cameras add high-resolution security to any property. Advanced night vision via Starlight technology ensures your customers see everything on their property around the clock, while sleek housing and multiple color options allow these cameras to blend in wherever they�re needed. All models are available in dome, bullet, and turret options to fit any configuration. Learn more.
Our new Luma IP cameras are a direct replacement of our previous IP cameras, with a number of all new features, like resolution up to 4K 8MP, a third video stream, and improved nighttime performance thanks to Starlight technology. Learn more.
Platform security and capabilities that allow users to better manage account access is of the utmost importance to us. In this release, we're launching features that provide additional layers of security and control for our users.
In this release, we're launching a two-factor authentication feature on OvrC. This provides an additional layer of security around access to your OvrC account, as it forces users to supply not only the username and password, but also a one-time verification code that will be sent to a verified device via email or SMS.

Once set up, you will also have access to the list of verified devices for your account and could manage it in OvrC.

This feature is disabled by default. Please go to User Settings to enable it. Instructions as follows:


In June of last year, we launched LumaLink, a point-to-point remote access service for the Luma Surveillance App. LumaLink eliminates complicated network configurations and provides a much more secure way to access your Luma recorders under your OvrC account. View original post here.
Although this was a significant improvement from the days of port forwarding, it also made it easy for the techs on your OvrC account to get access to clients’ Luma systems.
In this release, we’re adding access to LumaLink as part of the permissions toggle that you can enable/disable as an OvrC account owner or admin for the other users on your account. This provides you with more granular control over your technician’s access.

For more details around Groups & Permissions on OvrC, click here.
The current Bulk Add feature was created to make adding/claiming devices to an OvrC location easier by allowing users to add devices that share the same WAN IP address of the first device added to a location. We recently noticed that a few small regional ISPs have started to put multiple customers on the same WAN IP address through a double NAT, resulting in unintended consequences.
Although we hate to take away a feature that helps provide an easier dealer experience, we are removing this feature as we work on an alternative method for the future.
There are still other ways to easily claim all the devices on a system. Simply claim an Araknis Router or an OvrC Pro Hub first, then use the SCAN feature in OvrC to automatically claim all the devices on the same network.

Beyond the items I mentioned above, we continuously evaluate and improve our back-end platforms to ensure we’re following the latest security standards and best practices. We are working on a documentation that you can review and share with your clients. Stay tuned.
As always, we evolve our product based on your feedback. Please continue to provide your thoughts and ideas to [email protected]. Thanks!
Tackle your most robust networking install with the new Araknis 310-Series router. Built for the needs of a professional integrator, they support Gigabit WAV throughout, feature a rack-mountable design, and are embedded with OvrC Pro. An embedded firewall helps keep your network secure, while support of numerous VPN technologies allow remote access to your client�s network. If you�re a professional installer looking for a professional-grade solution, then the 310 series is for you. It has everything you could want in a powerful, 1U rack-mountable router, including an AC power supply, modern faceplate, SFP LAN/WAN interface, and fanless design. Check it out.
This month, we spoke with John Staley about the new courses available on Snap University, and how this free online training program is revolutionizing the way companies train their technicians. Read More.
Watch this short video for important details on recent product launches, or click the links below to see the featured products directly.Araknis 310 RoutersWattBox IP Vertical Power Strip & ConditionerLuma 310 DVRDragonfly Thinline ScreensEpisode Evolution & Element Subs
This month, we spoke with Matt Kamp, SnapAV�s Product Management Director of Audio, about what makes Episode speakers stand out from the competition and what�s to come in 2019 from Autonomic. Read More