Mar
15

February Snapshot

Watch this short video for important details on recent product launches, or click the links below to see the featured products directly.BenQ ProjectorsDragonfly Fixed UW Projection ScreensSunBriteTV Pro Series - 32"Luma 501 Series DVR - 8 & 16 CHEpisode Signature IW Speaker - 8" (1300, 1500, 1700)

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Mar
10

March 2017 OvrC Release � New Platform and Hub Features

Our March release is packed with new features, including Customer List Filters, new OvrC Pro features in the Hub, and Hub configurations in OvrC.

Platform Updates

Customer List FiltersNo more scrolling through your long list of clients to find the exact one that needs your attention. With new Customer List Filters, you can quickly sort your client list. Find customers who are Pro-enabled, who have one or more firmware updates available at that location, or who have one or more devices offline.

New OvrC Pro Features in the Hub

Network Troubleshooting Tools � Ping & TracerouteNetworks can be tricky to diagnose. Use the updated Ping tool to troubleshoot specific devices, or the new Traceroute tool to identify sources of network latency, whether the latency is internal, due to a lagging ISP, or caused by the actual content provider.

SNMP Information from DevicesWhen troubleshooting, access to key device information is critical. We�ve added the SNMP protocol to the Hub to help you see more information on most network switches and some networking products, including device name, description, uptime, and network interfaces with its relevant stats.* *For SNMP-capable products, make sure SNMP is enabled.

SSH & Telnet Access to Your DevicesFor many connected devices, you needed to access the command line interface for enhanced diagnostics and troubleshooting. Now, you can establish a remote SSH or Telnet connection to any device using the in-browser tool.

Control4 and Crestron IntegrationsControl systems are at the heart of an AV system, and dealers need to have remote access to them. That�s why we�ve completed the initial integration to Control 4 and Crestron systems.*View more information about those systems, its sub-systems (ex: C4 Zigbee devices), and even soft reboot the processor, if necessary. The best part is that this works without any configuration or setup! You do not need to install a driver or module on the control system to make this work. *With this update, we are no longer supporting the OvrC Pro Control 4 driver that was previously available.

Roku, Elk Security, and LIFX IntegrationsWe are starting to explore deeper integrations to products commonly found in client systems. If you have a Roku, an Elk Security Panel, or LIFX LED bulbs in any of your jobs, this can be of great value in troubleshooting issues with those products.

OvrC Hub configurations on OvrCOur previous OvrC Hub firmware v3.0.0.2, released in December 2016, introduced a lot of new ways to configure your Hub. You could scan across multiple VLANs on the Hub, using any number of ports, and at various intervals. Now, you can now do all of this in OvrC without having to go the Hub�s local UI.

Feature Demo Webinar

Want to learn more about these features or want to see a live demonstration of them? Join me and Chris Allen for a short 30 minute webinar at 4:30PM EST, Wednesday 3/15/17 OR 11:30AM EST on Thursday 3/16/17.
Register here
This is just the beginning of our upgrades to the OvrC platform. We�ll continue to introduce new features and evolve the platform based on your feedback. Check back in late April to see the other upgrades we�ve got brewing!

A Note on Control4 Drivers

  1. Delete the OvrC driver from Control4 processors
  2. Delete the OvrC Home macro that previously used the Control4 device

Once you do this, the Control4 processor will show up as �offline� in OvrC � don�t worry, this just indicates that OvrC is not getting communication from the driver. Within 24 hours, you�ll see the Control4 processor show up in your device list as a Hub-found device. With this change, there will be two small feature gaps: 1.) You won�t be able to access the soft reset capability through OvrC Home, and 2.) The Control4 processor will show up in your device list as a Hub-found device with limited information. We�ll get this, along with other information, on OvrC as quickly as we can.

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Mar
10

SnapAV now offers BenQ Projectors

SnapAV has partnered with BenQ to ensure our installers have premium projectors for home theater, commercial, or professional AV jobs. BenQ�s protected line of high-performance projectors offer 1080p HD and true 4K options at over 8 million pixels. Learn More

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Mar
08

Check Out the Latest Additions to Our Episode Architectural Line

Ramp up your next speaker install with the latest additions to the Episode architectural line. Now you can provide custom sound to any space with brand-new models of both Episode and Episode Signature.New Episode Speakers Available: ES-150T-IW-6 ES-350T-ICDVC-8 ES-350T-ICSURR-6 ES-550T-IW-8ES-550T-IWSURR-6New Episode Signature Speakers Available:ESS-1300T-IW-8ESS-1500T-IW-8ESS-1700T-IW-8View Speakers

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Mar
01

Landscape System Design and Installation Guide

Take a look inside our landscape system design and installation guide. We know landscape installs can be intimidating, so we�ve developed a step-by-step guide to help walk you through it. Learn More

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Feb
10

Reduced Prices on Luma Surveillance Products

Popular Luma IP and analog cameras, as well as Luma NVRs, now have permanently lower prices. Learn More

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Feb
09

Visualint Surveillance products are now available

Visualint Surveillance products featuring intelligent video analytics are now available. Learn More

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Feb
08

January Product Snapshot

Watch this short video for important details on recent product launches, or click the links below to see the featured products directly.WattBox OvrC UPSAutonomicVisualintAraknis Networks PoE InjectorWattBox Momentary Trigger

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Feb
01

New Episode 70V IP-Enabled Amplifiers Now Available

New IP-enabled amps allow for remote management of audio and network settings via OvrC and the local UI. Learn More

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Jan
25

SnapRap: Cut Down Your Windshield Time

This month, Adam Levy reflects on what you can do to drive efficiency in the New Year. Learn More

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