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No Outdoor Install is Complete without a SunBrite. Learn about the game-changing Veranda series.
Dealers told us that OvrC Pro and OvrC Home are extremely beneficial in reducing service calls and truck rolls. We want EVERY dealer to benefit from this, so we are making some major changes to remove all obstacles for dealers to adopt and use it on every job. In addition, we introduced the capability for dealers to brand OvrC Home app with their own logos and added more product integrations to OvrC Pro.
That’s right, OvrC Home has been de-coupled from OvrC Pro, and is now free with all SnapAV connected products. That means that any OvrC-enabled product will include OvrC Home out-of-the-box for dealers to offer customers.
If you have an existing OvrC location, you can now set up and deploy OvrC Home remotely, so customers can fix common problems on their own.
OvrC Pro previously featured a 2-year license, but now includes a lifetime license. All units previously sold have automatically been converted, and all units moving forward will feature the lifetime license – with no price increase!
If you’re a SnapAV Partner Rewards dealer at the Silver level or above, you now get the OvrC Pro software for free. This means you can install OvrC Pro in any job for just the cost of the hardware!
You asked and we delivered. You can now upload your company logo and brand OvrC Home as your own. When you give OvrC Home to your clients, it will proudly display your logo in all the places within the app.
This standard camera protocol allows you to view information such as stream URLs, camera snapshot, user lists, and firmware versions on compliant hardware. This is very useful for set up of the camera, positioning, tech support for firmware upgrades, and even determining stream URLs for integration with Crestron, RTI, URC and other control systems.
Sonos: Highly detailed troubleshooting information is automatically populated when found on the network. This includes device description data like the model, version, room name, and more advanced info like port stats, topology, controller states, radio logs, etc. Along with all the data presented you can reboot the Sonos from the Hub’s Local UI whether remote or local.
Nuvo: Integration of this music streamer includes viewing the version, zone name, and all the now playing data. You can reboot the unit if a problem is detected and connect remotely.
Binary: Allows access via Hub Local UI even though there is no direct OvrC integration. Using the Hub you can now turn the system on/off and even factory default it. View the firmware version and see which input is switched to a particular output. Again, very helpful for verifying control system integration.
Episode: Enhanced integration with SnapAV amps, even the current input/out routing status and names. Helpful for troubleshooting and verifying the amp has switched properly when accessed from a control system. Also returns basic info such as firmware version, power mode, and temperature.
Enhanced ZigBee data on Control4 now includes information such as battery life. Added ZWave device support to Control4 so you can troubleshoot and view those details like native ZigBee.
View full status and configuration of the WattBoxes on the network, automatically. View their cloud status, voltages, power, and even outlet states.
Want to learn more about these changes and features? Join Eric Harper, James Zabel, and Chris Allen for a short 30 minute webinar at 4:30PM EST, Wednesday 4/26/17 OR 10:30AM EST on Thursday 4/27/17.
Watch this short video for important details on recent product launches, or click the links below to see the featured products directly.Binary B6 Certified HDMI Cables Dragonfly Fixed ALR Projection ScreenEpisode Wireless Sub KitEpisode All-Weather Soundbar
The new Episode All-Weather 2-Channel Soundbar makes it easy to add great sound to any outdoor TV install! Shop Now
Autonomic�s best-in-class control system integration is now even better, thanks to new Control4 drivers available for the entire line. Learn More
Check out all Dragonfly has to offer featuring the all new 4K Optimized Ultra Series - these screens were built for excellent performance in any application! Learn More
We sat down with Chris Allen, formerly of HouseLogix, to get a sneak peek of upcoming OvrC release features, and see what his Hub team's developing. Read More
Watch this short video for important details on recent product launches, or click the links below to see the featured products directly.BenQ ProjectorsDragonfly Fixed UW Projection ScreensSunBriteTV Pro Series - 32"Luma 501 Series DVR - 8 & 16 CHEpisode Signature IW Speaker - 8" (1300, 1500, 1700)
Our March release is packed with new features, including Customer List Filters, new OvrC Pro features in the Hub, and Hub configurations in OvrC.
Customer List FiltersNo more scrolling through your long list of clients to find the exact one that needs your attention. With new Customer List Filters, you can quickly sort your client list. Find customers who are Pro-enabled, who have one or more firmware updates available at that location, or who have one or more devices offline.
Network Troubleshooting Tools � Ping & TracerouteNetworks can be tricky to diagnose. Use the updated Ping tool to troubleshoot specific devices, or the new Traceroute tool to identify sources of network latency, whether the latency is internal, due to a lagging ISP, or caused by the actual content provider.
SNMP Information from DevicesWhen troubleshooting, access to key device information is critical. We�ve added the SNMP protocol to the Hub to help you see more information on most network switches and some networking products, including device name, description, uptime, and network interfaces with its relevant stats.* *For SNMP-capable products, make sure SNMP is enabled.
SSH & Telnet Access to Your DevicesFor many connected devices, you needed to access the command line interface for enhanced diagnostics and troubleshooting. Now, you can establish a remote SSH or Telnet connection to any device using the in-browser tool.
Control4 and Crestron IntegrationsControl systems are at the heart of an AV system, and dealers need to have remote access to them. That�s why we�ve completed the initial integration to Control 4 and Crestron systems.*View more information about those systems, its sub-systems (ex: C4 Zigbee devices), and even soft reboot the processor, if necessary. The best part is that this works without any configuration or setup! You do not need to install a driver or module on the control system to make this work. *With this update, we are no longer supporting the OvrC Pro Control 4 driver that was previously available.
Roku, Elk Security, and LIFX IntegrationsWe are starting to explore deeper integrations to products commonly found in client systems. If you have a Roku, an Elk Security Panel, or LIFX LED bulbs in any of your jobs, this can be of great value in troubleshooting issues with those products.
OvrC Hub configurations on OvrCOur previous OvrC Hub firmware v3.0.0.2, released in December 2016, introduced a lot of new ways to configure your Hub. You could scan across multiple VLANs on the Hub, using any number of ports, and at various intervals. Now, you can now do all of this in OvrC without having to go the Hub�s local UI.
Want to learn more about these features or want to see a live demonstration of them? Join me and Chris Allen for a short 30 minute webinar at 4:30PM EST, Wednesday 3/15/17 OR 11:30AM EST on Thursday 3/16/17.
Register here
This is just the beginning of our upgrades to the OvrC platform. We�ll continue to introduce new features and evolve the platform based on your feedback. Check back in late April to see the other upgrades we�ve got brewing!
Once you do this, the Control4 processor will show up as �offline� in OvrC � don�t worry, this just indicates that OvrC is not getting communication from the driver. Within 24 hours, you�ll see the Control4 processor show up in your device list as a Hub-found device. With this change, there will be two small feature gaps: 1.) You won�t be able to access the soft reset capability through OvrC Home, and 2.) The Control4 processor will show up in your device list as a Hub-found device with limited information. We�ll get this, along with other information, on OvrC as quickly as we can.
SnapAV has partnered with BenQ to ensure our installers have premium projectors for home theater, commercial, or professional AV jobs. BenQ�s protected line of high-performance projectors offer 1080p HD and true 4K options at over 8 million pixels. Learn More