The new Luma X20 customer handoff is an automatic cloud update that offers your clients added peace of mind. Enabling this feature requires no action on your part and allows your customers to control who is authorized to access their surveillance system�s live and recorded video, ensuring their privacy. During setup, this new process provides better privacy and security along with easy access for your customers. Instead of complicated and less secure methods like Dynamic DNS and port forwarding, after setup you�ll send an invitation to initiate the customer handoff process through OvrC. For troubleshooting purposes, you can request temporary access to your customer's cameras and recordings. Learn More.

New Secure Digital (SD) cards and hard drive offerings from Western Digital are specifically designed for continuous recording and capacity or usage needs. Performance in a variety of temperatures with humidity-resistant construction makes MicroSD an attractive choice for outdoor operations� jobs. It is also safe to use as a standalone or to back up other products in the event of a network outage. The hard drives are purpose-built to work with advanced AI-enabled recorders, video analytics appliances, deep-learning servers, and cloud-based storage. Learn More.

In the stay-at-home, media-on-demand world we live in, multipurpose media rooms and dedicated home theaters remain an important category for installers. Updated Episode Home Theater Speakers meet the demand of the current market and focus on quality, value-driven home audio products. 

Shop the new, refreshed Episode Home Speaker line today!�

Whether you need aggressive cooling or a silent option, the CCI HiFlo Pro and HiFlo Lite Pro use magnetic fans to keep systems at optimal temperatures. Designed and tested to outperform traditional ball-bearing fan systems, these units are rated to last over 70,000 hours. Both can be combined with the Advanced LT Pro Controller to provide variable fan and alarm modes.   

The new AMP 10 and Cinema 40 come with all the style, performance, and compatibility you�d expect from Marantz. The AMP 10 features 16 channels to meet the needs of any home theater without loss in fidelity. Marantz Cinema 40�s variety of inputs and outputs allow connectivity to just about any other component�giving your home the Most Musical Sound possible.��

When it comes to the setup and control of any home theater the latest AVR offerings from Denon give you strong support. The AVR-A1H includes 15 channels to support a 9.4.6 speaker configuration.� Designed with cast-iron feet and rigid construction to reduce vibration and noise impacts. The X4800H offers all seven HDMI inputs in 8K. It includes Audyssey Room Correction Technology to calibrate and provide an optimal listening experience in any room.��

Offering next-generation audio and easier ways to connect, Sonos Era 100 and Era 300 speakers put you at the center of the listening experience. The Era 300 provides faithful playback of high to mid-range frequencies by using six Class D digital amplifiers and four tweeters. Stream your favorite music via Bluetooth or over Wi-Fi for hassle-free and hands-free command. Both models are OvrC Pro enabled. Learn more

Now you can give clients an additional design option by offering the new white finish Atlona Velocity Touch Panel. As intuitive to interact with as ever, the Atlona Velocity Touch Panel allows rooms to be scheduled or provides AV control over lecture halls, classrooms, and conference spaces. Featuring 1280x800 native resolution, multi-touch, and gesture interaction support, interacting with the Velocity system has never been easier. Shop now for more ways to customize solutions for your clients.

From the desk of Evan Marty, Director of Product Management – OvrC

Back in January, we released an exciting OvrC update that brought lots of great new features. It also introduced some UX changes that our Partner community let us know fell short of delivering the best experience, especially on mobile devices. We take your feedback seriously and today I’m excited to let you know that we heard you, we took your feedback to heart, and we have released an update to improve that experience. This update applies to desktop and mobile browsers, as well as iOS and Android mobile apps.

New Device List User Experience

We heard you loud and clear. When you’re in OvrC, you are there to get a job done- like finding a device and rebooting it. And you do this a LOT via mobile, where screen real estate is limited. This latest update features a redesigned Device List that more resembles the old one you loved, plus some notable improvements:

• Device List has more info at-a-glance (and no more 2D scrolling on mobile)
• You’ll can once again reboot a device right from the list
• Columns are configurable and retained after any changes you make
• Tab and button sizes have been increased for easier accessibility, esp. on smaller screens
• Notification “bell” icons are clearer and more consistent

• Status icons are updated for improved visibility and accessibility

* Below is a screenshot of the latest device list on Mobile. As always we will continue to evolve, refine and improve the experience, and we welcome your feedback! Want to test drive new OvrC features before they are released? Sign up for our Beta program!

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In case you missed the exciting updates since January- here’s a quick recap!

Network Health and Changes to Speed Tests

To truly understand network performance requires more than just internet speed tests. Earlier this year we released Network Health. This new feature adds latency testing for both Local Area Network (LAN) and Wide Area Network (WAN) to provide better visibility to the entire network. As noted in previous communications, with these added Network Health tools automated speed tests have now been reduced to once every 24 hours.

Network Health was introduced to provide better visibility into both internet performance and local network performance, while reducing potential impact to the customer’s network. Speed tests could negatively impact a customer network by overloading it and are not frequent enough to give you a good total picture. With the addition of WAN/LAN latency tests, we are able to run much more frequent tests without impact to the network.

Learn more about Network Health

OvrC Connect Changes and Bug Fixes

On February 3, we corrected known issues within the OvrC Connect app that were affecting customers’ ability to use certain portions of the OvrC Connect mobile application.

• Fixed issue where emails sent to the Partner using the support tab in OvrC Connect were not reaching the Partner
• Restored “Enable OvrC Connect” slider that was missing in wireless device profiles within OvrC

• Restored the ability to delete an OvrC Connect user within OvrC
• Resolved issue where resending OvrC Connect invite to customer would fail

We have made some great updates to the OvrC platform in months. Here are a few highlights in case you missed them:

• Rooms: With the increasing number of devices being managed via OvrC, our Partners have been asking for better tools to organize them. The new Rooms feature provides more efficient navigation by enabling devices to be grouped together.
  Learn more about Rooms
• Search: The search function now scans all information (including MAC address) giving you faster, more accurate results.

• Bulk actions: Select multiple devices and toggle the monitoring bell, move to room, or delete. 
• Downloadable list: Download the entire device list from OvrC as a .csv file for use in other applications.
• Status accuracy: we are now refreshing OvrC data more frequently, which provides more accurate device states when troubleshooting.

As always, we continue to evolve our product based on your feedback. Please provide your thoughts and ideas to [email protected]. Thank you!

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With a redesigned exterior for rack installations, the new Sony ES Receivers make integration easier while still delivering superior performance. The AZ7000 and AZ5000 offer Sony�s first 13.2 and 11.2 channel 8K receivers, respectively, with renowned Sony quality for music reproduction and video quality. Best in class connectivity allows for deep integration with OvrC and Control4 as well as other control systems.� Check out the newest receivers from Sony, sure to make installation a breeze for you and provide your customers with a stately home theater experience.�