Control4

Jun
25

Discover Vibrant Smart Bulbs & Recess Trim Lights: Dynamic Lighting for Every Project

Vibrant Smart Bulbs and Recess Trim Lights give Control4 Integrators a smarter way to deliver high-quality, dynamic lighting without the cost or complexity of luxury systems. With fully tunable white and select RGB Tunable White options, Vibrant creates immersive lighting experiences for any project. Wireless Zigbee 3.0 control and native Control4 commissioning, plus compatibility with standard sockets and recessed cans, remove specialty components and complex wiring, lower install risk while improving scalability and profitability.  

Key features:

  • Fully tunable white 1800K–6500K and select RGBTW color options
  • Smooth 1% dimming for refined scene transitions
  • Smart Bulbs fit standard Edison sockets
  • Recess Trim Lights fit standard 4” and 6” recessed cans
  • 92+ CRI for rich, accurate color rendering
  • Native Zigbee 3.0 and Control4 commissioning  

Note: Requires OS 4.2.1. Update available now!

Shop Now

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Jun
24

Control4 X4 Is Now Available for Existing Systems

Now you can bring the X4 experience to your current customers.  X4 features a sleek interface, a dynamic Home Screen, customizable Widgets, and built‑in Apple Music to make everyday interactions faster and smarter. Plus, Connect is now optional for X4 systems, giving flexible access to premium features.

Prepare for X4 Upgrade:

  • Full technical guidance available here.

Register for our upcoming webinar to learn more.  

Register Now

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Jul
01

Lux Mechanical Switches and GFCI Outlets

Extend the Lux Look

Lux Mechanical Switches and GFCI Outlets extend the Lux design beyond automation, delivering an elegant solution for secondary rooms and wet‑location needs. Mechanical switches provide a design‑matched option for non‑smart and mixed installations, ensuring a clean, cohesive look alongside Lux keypads and dimmers or on their own.

In kitchens, bathrooms, and other wet locations, Lux GFCI Outlets meet safety requirements while maintaining an elevated appearance without compromising performance or code compliance.

Key Features

  • Design‑matched Mechanical Switches for Lux aesthetic
  • GFCI Outlets for kitchens, baths, and wet spaces
  • Color‑matched across Lux keypads and devices
  • Clean results in mixed smart and standard installs
  • GFCI Outlets available in 15A and 20A versions
  • Ships in white; Color Kits in all Lux Colors


Now Available

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May
05

Now Shipping: T5 In-Wall Touchscreen

Shipping has begun for the T5 In-Wall Touchscreen and orders are being fulfilled in the sequence received. Designed for simpler installation and a refined, modern look, T5 delivers an intuitive control experience with powerful new capabilities.  

Key features:  

  • Sleek, low-profile design with flush wall fit
  • Magnetic and paint-ready trim options
  • One-piece PoE design simplifies installation
  • Proximity sensor and enhanced audio capture
  • Built for future OS updates and features

If you haven't placed an order yet, we recommend ordering now to secure your place in line as shipping continues.

Order Now

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May
05

NOW AVAILABLE: LUX MOTION DIMMER & ACCESSORIES

Brighten Every Project with the New Lux Motion Dimmer, Color Kits, and Lenses from Control4®


Enjoy hands-free lighting, refined design, and easy personalization with the latest additions to the Lux lineup. The Lux Motion Dimmer combines elegant design with a built-in motion sensor for effortless automation in any space. Add your choice of Color Kits and Lenses to tailor the look and performance to every project.  

Key Features  

  • Wall-mounted dimmer with built-in motion sensor
  • Hands-free lighting and automation for multiple spaces
  • Activates scenes, or automations by motion detection
  • Easily swap flat and curved lens options in white or black
  • Complimentary engraving ships with flat and curved lens options
  • Personalize with color kits rockers if engraving is not necessary

Shop Now  

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Apr
16

Introducing Control4 X4.2

X4.2 is now available- delivering advanced diagnostics, greater device flexibility, and support for the latest Control4 hardware, including the highly anticipated T5 In-Wall Touchscreen.

Key Highlights:

  • T5 In-Wall Touchscreen Support: X4.2 supports the upcoming T5 Touchscreen. Featuring swappable magnetic trims in Lux Lighting colors, a built-in proximity sensor, dynamic screensaver, and more, the T5 delivers a refined user experience. Now available for pre-order.
  • Zigbee 3.0: X4.2 brings support for the standard-based Zigbee 3.0 network, expanding compatibility beyond Control4-branded devices and unlocking a broader ecosystem of third-party devices. Control4 Lux lighting devices will automatically migrate to the updated mesh with X4.2; no dealer intervention required. Explore the current list of supported Zigbee 3.0 devices, beginning with Lux Lighting, with additional compatible products coming soon. Zigbee 3.0 Compatible Devices PDF <https://brandfolder.com/s/ps7jxs2shh3qwbg7sqf5k8>.

Control4 Toolbox: A new companion application to Composer Pro that provides a suite of diagnostic and troubleshooting tools for faster, more efficient service. End Users must be on X4.2 or later for integrators to utilize Control4 Toolbox. Learn more. <https://tech.control4.com/s/article/C4-ToolBox-Software>

  • AirPlay 2 Support: Deliver a seamless Apple audio experience in Control4 projects. With X4.2, the Ryff Audio Platform behind the Control4 Listen experience enables each audio stream to map to an existing Ryff audio endpoint. Available now for the Episode 4-Zone Streaming Preamplifier and other compatible hardware.* Learn More.
  • Composer Pro Enhanced Access Controls: As previously communicated, Composer Pro now includes enhanced access controls for OS 4.2 customer accounts. Only users assigned as technicians in my.control4.com dealer accounts can connect locally to customer projects in Composer Pro. This ensures only approved technicians can modify customer systems, preventing unauthorized access. Please review Best Practices to learn more.

When your end users upgrade to X4.2, you benefit by:

  • Speeding up troubleshooting and reducing service time
  • Unlocking more device support for your projects
  • Preparing your customers for new hardware and integrations

 

Learn More

*Apple and Apple AirPlay are registered products of Apple Inc., registered in the U.S. and other countries.

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Jan
16

Three New Features Are Coming to the Control4 X4 App

Three convenient new features are coming to the Control4 X4 app this month: a weather widget, Wi-Fi code widget, and on-screen TV display for shades control. These features are designed to make smarter living possible for your customers. We’re sharing this in advance so you’re aware of what’s coming and can review the features with your team in case customers have questions.

The weather widget enables clients to view real-time, at-a-glance weather details, bringing local conditions directly into the app and helping homeowners make informed decisions.  

The Wi-Fi code widget introduces effortless, secure internet for guest access. It eliminates the need for password sharing and offers a more secure way to connect to Wi-Fi using a QR code.

And the on-screen shade experience makes smart functions available on the biggest screen in the house. Homeowners will be able to control their shades from their TV screens, making everyday adjustments easier.

Feature Details

Weather Widget

This feature enables your clients to use a weather widget to view real-time weather details in their home location. It will be available on the mobile Control4 app.

How to Access the Weather Widget

  1. Open the Control4 app.
  2. Navigate to the tab where you'd like to add the widget.
    • Choose either the home tab or rooms tab.
    • If you select the rooms tab, select a specific room.
  3. Tap on the three dots in the top right corner.
  4. Tap Add Widgets.
  5. Tap Weather.
  6. Swipe to select which version of weather widget you'd like to add.
  7. Tap Add Widget.

Wi-Fi QR Code

Now, your clients’ guests can connect to Wi-Fi instantly by scanning a QR code. On both mobile and touch panel devices, your clients can add a Wi-Fi widget that displays the code. This feature eliminates the need for password sharing and offers a more secure way to connect.  

How to Access the Wi-Fi QR Code

  1. Open the Control4 app.
  2. Navigate to the tab where you'd like to add the widget.
    • Choose either the home tab or rooms tab.
    • If you select the rooms tab, select a specific room.
  3. Tap on the 3 dots in the top right corner.
  4. Tap Add Widgets.
  5. Tap Share Wi-Fi.
  6. Once added, the Wi-Fi widget will appear on the customer's selected screen. When their guest needs to connect, simply have them scan the QR code.

On-Screen Display (OSD) Shade Experience

A new feature that allows your customers to control their shades directly from their TV.  

How to Enable the OSD Shade Experience

  1. Press the Control4 remote button icon on your remote to access the Home menu.  
  1. Navigate to the room containing the shades you’d like to control.  
  1. Select your shades.  
  1. Adjust shades to your preference.  

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Oct
28

Introducing In-Person Control4 Certification

Control4 Certified Technician Live Launches 11/3/25

On November 3, 2025, Control4 will launch a new in-person certification program called Control4 Certified Technician Live (C4CT Live). These trainings will take place at our dedicated ADI training centers and offer several exciting enhancements:

  • Four days of hands-on training, plus an additional exam day, giving technicians more time to engage with real-world scenarios.
  • Expanded curriculum now includes both commercial and residential integration, offering a more comprehensive learning experience.
  • More lab time is built into the schedule, allowing participants to deepen their practical skills with guided support.
  • All updated materials reflect the latest industry standards and technologies.

C4CT Live is free for all Control4 technicians. Integrators still have the option to enroll in the online version of the certification training if they prefer a remote learning experience.

Learn More

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Nov
12

Connect is Now Optional for X4 Systems

In October, we announced the next evolution of Control4 Connect, shaped by your feedback. We’ve made a few important adjustments to ensure a great experience for both you and your customers. These updates give you greater flexibility and more ways to deliver value to your customers.

Beginning November 12, 2025:

  1. New systems: Connect becomes optional for all new X4 systems.
  1. Existing systems on X4:
  • $0 or $99 Connect subscription (CA-1 or CORE Lite): These subscriptions have been extended at $0 through the end of 2026. No action is needed by the customer or dealer.  
  • $249 Connect subscription: Connect becomes optional at renewal. Customers will be presented with the option to decline or pay for the $249 subscription in the Control4 mobile app.  

What Does This Mean for You and Your Customers?

  • X4 will offer more value out of the box: Local app access, Apple Music, and built-in education come standard, no subscription necessary.*

  • Premium features available: The optional Connect subscription will continue to unlock premium features like remote access, curated Routines, Apple HomeKit, plus access to new features that help systems improve over time.**

  • Simple pricing: Connect will be priced at $249/year for all controller types and projects with multiple controllers.

Note: Connect will become an optional subscription for existing systems in Q1 2026. Prior to that timeframe, existing systems upgrading to X4 do require a Connect subscription.

Register for the Launch Webinar  on November 21 to hear the details and review the new marketing resources, including our FAQs.

Learn More

* Apple Music is a registered trademark of Apple, Inc. in the U.S. and other countries and regions.
**HomeKit is a registered trademark of Apple, Inc. in the U.S. and other countries and regions.

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Dec
03

Elevate spaces with Control4 Contemporary New Metal Faceplates

Introducing four new Control4 Contemporary faceplate finishes designed to harmonize with popular interior styles. Clients can choose from Antique Brass, Antique Bronze, Ash Gray, and Satin Bronze for a custom touch that perfectly complements their décor. These new metal faceplate finishes are not just aesthetic upgrades; they allow for seamless coordination with various hardware, fixtures, and finishes throughout a space. Whether decorating a modern living room or a cozy den, these options provide the flexibility needed to curate an ideal environment. The product line extension of Control4 Contemporary Lighting faceplates includes:  

  • Four new metal colors
  • Rectangle style in 1 – 4 gang

Shop Now

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Oct
08

Coming Soon: Control4® Connect Will Be Optional

What’s Changing


Driven by your feedback, we’re updating the Connect subscription model later this year to give you more flexibility and deliver more value to your customers.

  • Optional Connect subscription: Connect will become optional for X4 systems.

  • X4 will offer more value out of the box: Local app access, Apple Music, and built-in education will come standard, no subscription necessary.*

  • Premium features available: The optional Connect subscription will continue to unlock premium features like remote access, curated Routines, Apple HomeKit, plus access to new features that help systems improve over time.**

  • Simple pricing: Connect will be priced at $249/year for all controller types and projects with multiple controllers.

  • Timeline: Connect will become optional for new X4 systems in Q4 2025 and for existing systems in Q1 2026.

See a full breakdown of which features are enabled by Connect here.

Join our upcoming webinar to get details and a live Q&A.

* Apple Music is a registered trademark of Apple, Inc. in the U.S. and other countries and regions.

**HomeKit is a registered trademark of Apple, Inc. in the U.S. and other countries and regions.

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Aug
29

Control4 Certified Technician Program Launches Online Training

Control4 Online Training Makes Certification More Accessible and Convenient

For over two decades, Control4 has certified technicians via in-person training. We have created a new online training option, the Control4 Certified Technician (C4CT) program. The online training is comprehensive, hands on, and self-paced, giving technicians the freedom to complete course work when and where they want. If a dealer would like to certify additional technicians, it costs only $100 per trainee. By improving training accessibility, the C4CT program reinforces its commitment to supporting and empowering technicians.

LEARN MORE

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Oct
16

More Ways to Deliver Streaming Audio with Ryff

Win More Streaming Audio Projects with the New Ryff App

The new Ryff app for the Triad SA1 Streaming Amplifier delivers immersive streaming audio experiences that are perfect for smaller jobs with simpler listening needs, providing more flexibility for you and your customers.

The Ryff platform enables seamless integration of high-resolution audio on Ryff-enabled devices from popular streaming services, including Apple Music*, Pandora, Spotify, and TIDAL. In addition to delivering Ryff through Control4, you can now provide the same industry-leading experience on audio-only projects using the new Ryff app.

Enables Easy Upgrades

To provide high-quality end user experiences and create a smooth upgrade transition for your customers, Ryff’s user interface has adopted a similar look and feel to the premium Control4 Listen Experience. The Ryff app makes finding their favorite music on any streaming service easier, and gets customers familiar with the Control4 interface, allowing for easier upgrades in the future.

Make it Happen with the Triad SA1

The Triad SA1 is Ryff-enabled and designed for high-resolution 2.1 single-zone audio. Combine multiple SA1s for seamless multi-room audio control, supported by OvrC for easy remote management and troubleshooting. Whether a customer needs a simple or complex streaming audio solution, you can make it happen with Ryff on the Triad SA1, controlled by Control4 or the new Ryff app.

Shop Now  

Get Started with Ryff:  

  • Check out our FAQ [here]

 

*Apple Music (software feature) trademark of Apple Inc., registered in the U.S. and other countries and regions.

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Aug
05

Smarter Sonos Integration Now Live for Control4

We’re excited to share an important update that enhances how Sonos works within the Control4 experience. Thanks to close collaboration between the ADI and Sonos teams, Control4 is now a certified Works with Sonos Search Partner.

Control4 dealers can now deliver a more intuitive Sonos experience with direct access to Search, Recently Played, Favorites, and Playlists—all within the Control4 app. There’s no need for your customers to jump between interfaces. Just simple, seamless music control in one place.

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Not a Control4 Partner?
Join our global network of professional home automation experts who are trusted with some of the most outstanding smart space solutions in the market. 

Become a Dealer

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Feb
23

Register for our Control4 Ask Me Anything Session 

There was so much engagement on our first two Ask Me Anything Sessions that we decided to host another.

During this session, the Snap One leadership team will give an overview of Control4 Connect and Control4 Assist and answer common questions we've received since the launch of our software and support packages. 

Submit your questions when registering at the link below or ask them during the live session. 

We look forward to seeing you there! 

Register for Feb. 28

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Dec
13

New Control4® OS Features 

The Improved Intuitive Functionality + UI Enhancement Journey Continues 

The latest Control4® OS auto-update continues elevating user experience by introducing a host of intuitive functionalities and UI enhancements through the Control4 App.  

• The Lighting Color Selector page has been updated with a more intuitive layout, separate selectors for color, saturation, and brightness, providing more specific control to make the perfect selection  

• The Settings Page has undergone a complete redesign, embracing our new design language that was initially introduced with the Halo remotes. This redesign enhances the user experience, ensuring easier navigation and a more intuitive interface for your customers. Additionally, it paves the way for the seamless integration of the Customer Empowerment Suite 

Learn More:

US Partners

International Partners

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Feb
28

5 Great New Features for the Halo & Halo Touch Remote 

Halo Firmware 1.7 delivers powerful new features to enhance your customer’s experience and ensure their remote is always connected for their enjoyment, including:

Custom Buttons on Halo and Halo Touch unlock the power of Control4 scenes. The push of a button easily adjusts all the Lighting, Audio, Video, and Thermostats on a project to the precise setting needed for whatever activity. The four menus of up to six buttons each can be accessed by the Custom Buttons option now available in the Room View main menu.   

The What’s New Page feature on Halo and Halo Touch will update with each firmware launch to display a bullet point list of newly added features (and fixes if necessary). A blue dot notification on the UI will disappear after new features are read about in the settings menu. 

The Updated Lighting Experience enhances navigation and control by adding individual load control inside of the list view page without the need to dive into the next page. This means easier dimming and fan speed control on the fly. 

We've made big Battery Life Improvements that will now allow your Halo to last roughly 2x longer off the dock.   

Wi-Fi Stability is also enhanced through brand new Wi-Fi architecture aimed at improving usability and reliability, including:

  • Improved WiFi capability features
  • Brand new WiFi chip SDK, with patches aimed at addressing connectivity issues seen in the field
  • Reduced dropouts
  • Faster, improved reconnects
  • Improved user experience when waking from deep sleep to prevent lagging commands

Learn More

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Dec
02

Improved Spotify Experience For Control4® Users  

Control4’s® improved listening experience features Spotify’s Recently Played component, making it easier for users to find their favorite tunes. When switching from their devices to their system player they won’t miss a beat with improved connectivity. Users also can set scenes and zones that will automatically sync when Spotify is opened to get to the music faster.  

Learn More

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Mar
28

Best practices for discussing Control4 Connect with customers: Insights from integrators and helpful resources 

We gathered best practices from integrators for talking to customers about Control4® Connect. You can watch the video below and find more information on the Connect product page, including customer-facing resources at the bottom of the page.

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Jul
14

An Upgraded Control4.com is Now Live!

We are pleased to announce the launch of the newly redesigned Control4.com. This website elevates the Control4 brand while demonstrating the latest in home and business applications for your customers. It highlights the brand's luxury appeal and how it simplifies daily life with content that showcases smart scenes, seamless automations, premium entertainment, and effortless control. We’ve made it easier than ever to showcase the Control4 brand and solutions to your customers while reinforcing why they need your expertise to create a seamlessly smart experience. We also enhanced our SEO for improved discoverability and streamlined the pro locator to help drive more customers directly to you. Visit the new and improved Control4.com to see these enhancements yourself.

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Apr
03

What does the April 23rd requirement date mean for new and existing Control4 systems? 

Starting April 23, 2024, Control4 Connect will be required for all newly registered Control4 systems in the United States.  

As a result, the controller registration process will only be done through OvrC, which offers more efficiency and security. This will require a one-time mapping of your Control4 and OvrC accounts and include advanced features such as temporary credentials for the Control4 app and the customer handoff process. If your accounts are not linked, check out this tutorial

Specifications for new systems that haven't been handed off to customers yet: 

  • All new systems must be registered through OvrC and will include Control4 Connect.  No new systems can be registered through Composer Pro, Composer Express, my.control4.com, or customer.control4.com 
  • Any systems that began registration in OvrC prior to April 23rd will include Control4 Connect when they are handed off to the customer. The customer will need to pay for Connect in the app   
  • If a system was registered in Composer prior to April 23rd, setup can be completed in Composer. These systems will NOT include Control4 Connect 

Specifications for existing systems: 

  • Systems installed prior to April 23rd without Connect can continue to have 4Sight licenses applied through new purchase or renewal by the integrator or end customer 
  • Systems installed prior to April 23rd without Connect can add new devices, replace devices, and replace/add/upgrade controllers – this will not activate Control4 Connect 
  • If a system has been registered through Composer, it can be unregistered and re-registered using Composer – this will not activate Control4 Connect 
  • If a system transfers to a new Customer, it will activate Control4 Connect (whether it had Connect previously or not) 

Learn More

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Jun
25

Introducing Pools/Spas for Halo and Halo Touch 

We are excited to unveil the latest addition to the Halo and Halo Touch Comfort Experience: Pools/Spas. This feature ensures that your space's pool temperature is always perfect, the jacuzzi jets are flowing, and effectively shuts down the pool pump when needed.  

Customers can expect to enjoy a variety of features, including:  

Pools and Spas: Easily manage and monitor the status of your pool (indoor or outdoor) or spa (on every patio) from the remote's list view.  

Deep Sleep Wake Time: The time it takes your remote to exit deep sleep mode is significantly reduced. 

Performance Improvements: We've made several bug fixes and changes to make your Halo experience more seamless. 

Learn More

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Jun
20

Meet the New Vibrant Starter Kits: Bundled to Bring the Light 

We’ve made it easier for you to design and order Vibrant Linear Lighting by offering bundles that include all the necessary products. We handle the product calculations, freeing you to focus on other project tasks. Our nine new kits are perfect for beginners and experienced lighting teams who want a hassle-free ordering process.  

Each kit contains everything you need to light up any space, such as the Vibrant Linear Lighting Zigbee Starter Kits and the Vibrant Linear Lighting DMX Starter Kits. For easy control of your fixtures, consider using the DALI Bus Kits. 

By purchasing a bundle, you can save up to $100 compared to buying individual products. 

Learn More

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Apr
15

Control4® X4 Early Access is Here

Get firsthand access to Control4's future with X4 early access. Explore our most advanced, intuitive, and powerful platform to date, designed to enhance every aspect of the smart living experience.  

Discover X4

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Feb
13

New Control4 Lighting Builder 

A New Way to Engrave and Order

Introducing the Lighting Builder, available through our customer portals.  

The Lighting Builder improves the existing keycap ordering system. Using our customer portals, you can effectively plan your Control4 wireless lighting project from the outset, ensuring careful consideration of button engravings for an enhanced end-user experience. 

Learn More

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Apr
09

Updated Process to Change the Dealer of Record

We are rolling out some changes to streamline and secure the process to change the dealer-of-record to ensure an efficient, informed, and secure procedure for migrating customer accounts to a different integrator. These changes:

  • Establish necessary safeguards and limit unauthorized access
  • Ensure that the Customer always has custody of their own system
  • Improve data security for Customer systems
  • Ensure that we are in compliance with today’s changes privacy laws going into effect around the globe

For information on changing the dealer of record for a Control4 Customer, check out this article in the KnowledgeBase: https://ctrl4.co/change-dealer-of-record

As before, the OvrC Customer Account Migration is done onsite at the customer’s location using the OvrC Pro Hub, but will now enjoy a more comprehensive transfer. The migration will now transfer:

  • The entire Customer Site to your OvrC Account, along with account and user permissions to access it
  • All claimed devices (including those that are disconnected), all system and device notes, activity logs, and all site-wide configurations, including Wi-Fi Management, MolP, and Luma
  • All Users created for OvrC Connect and Luma View

Transparent communication of the completed customer migration will be sent to all parties involved, including the previous dealer-of-record.

The process for Araknis/Binary/Clare/Episode/Luma/OvrC/Sunbrite/Triad/Wattbox account transfers through OvrC is the same process you have been using, but now improved to transfer the entire Customer Site and not just the Device List.

The Customer:

  • Finds a new Integrator, using our Customer Advocacy Team (866.424.4489) as needed

The Integrator executes a Customer Account Migration:

  • Create a new Customer Site in OvrC
  • Click DEVICE LIST and then ADD NEW DEVICE
  • Add the OvrC Pro Hub – already claimed to the dealership – into the network
  • Goes to the Customer’s home or business
  • Connects that OvrC Pro Hub to the network
  • In the PRO TOOLS click BEGIN SYSTEM TAKEOVER
  • Execute a NETWORK SCAN and verify the transfer
  • Update the OvrC Pro Agent in the SITE SETTINGS to be the Customer’s Araknis Router or OvrC Pro Hub
  • Execute one more Execute a NETWORK SCAN
  • Delete the OvrC Pro Hub from the Device List, disconnect it from the network, and take it with you for the next job
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Jun
16

Win Triad and Halo Products During Our Assist Promotion

Snap One is rewarding the top three Assist-Authorized customers who generate the highest booked revenue from Assist and Assist Premium subscriptions now through July 11, 2025. First prize is an SA-1 streaming amplifier, Control4 Halo remote, and Triad 3.0 Passive Soundbar with 3” woofers; second prize is an SA-1 streaming amplifier and Control4 Halo remote; and third prize is an SA-1 streaming amplifier. For support, access tools in the Assist Marketing Toolkit.

Explore Assist Toolkit  

*To qualify: Control4 customers must be Assist Authorized and must book at least $4,797 in revenue from Assist or Assist Premium between May 27 and July 11, 2025. Terms and Conditions apply.

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Jun
05

Tools to Help You Drive X4 Upgrades

X4 brings powerful system improvements for your customers and we've created resources to help you prepare, spread the word and drive upgrades. 

Marketing Campaigns 

  • X4 Awareness Campaign (starts May 20): Control4-led emails, in-app messages, and social posts to introduce customers to X4. ?
  • Optional X4 Upgrade Campaign (starts June 3): Control4 will send personalized upgrade emails to select customers on your behalf. Opt-in by May 23 to participate.

More Tools to Support You 

  • X4 Dealer Tools: Guides to help you build a rollout plan, prep customer systems, set up your showroom, and train your team.?
  • Hardware Upgrade Program: Hardware discounts to support upgrades to the latest Control4 experience. Coming soon!
  • Marketing Toolkits: Prewritten emails, social posts, and customer-facing assets to drive upgrades.

We're excited about what X4 has to offer you and your customers. Visit the X4 landing page to learn more and get started.

Learn More

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Jun
04

Introducing the Control4 Upgrade Program

Along with the launch of Control4 X4 and Lux Lighting, we're excited to announce the Control4 Upgrade Program. This program is available to Control4 authorized customers and offers a special discount on select categories to help upgrade your client's existing projects and ecosystems to the latest OS experience, X4.  

We want to ensure you have the tools and support needed to upgrade your projects. For details on how to submit your upgrade program orders, market upgrade opportunities to clients, and communicate with customers, please click the link below. 

Learn More

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May
20

Halo Firmware 2.2 Auto Updates

We're excited to announce the launch of Halo Firmware v2.2, featuring important performance and usability enhancements to improve experiences with the Halo system.  

This latest update includes:  

  • Performance Enhancements: Numerous fixes have been made to ensure a smoother and more responsive interaction.  
  • General Maintenance: Ongoing refinements keep your experience intuitive and enjoyable. 
  • Better Connectivity: Resolved several issues with Wi-Fi and remote pairing for a more stable connection.  
  • Improved System Stability: Enhanced stability during power cycles and wake-from-sleep scenarios.  
  • Upgraded Touch Remote and App Interface: Enhanced the behavior and responsiveness of the touch remote and app interface. 
  • Multilingual Support Fixes: Addressed translation issues for a consistent user interface.  
  • Optimized Playback and Session Controls: Addressed bugs impacting session controls, playback queues, and visual feedback. 
  • Enhanced Driver Behavior: Improved sleep/wake logic and custom programming support. 

Learn more

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Jan
01

Control4 Connect Is Evolving to Better Support You

Connect is required for X4. With X4 Early Access, we're enhancing Connect with a pricing update and new tools to better support you as you prepare for the upcoming X4 launch.  

  • Connect Core Lite is $0: Based on your feedback, the price for Connect for a Core Lite controller is now $0 for new and upgrading customers, making upgrades even easier. For existing Connect customers paying $99, the price change will take effect at renewal.
  • Connect Invitation Process: Invite existing customers with eligible systems to upgrade to Connect through a simplified process in OvrC. Note: Customers with an active 4Sight� subscription with more than one month remaining are offered a one-time discount on the first year of Connect.*
  • Connect Demo Plans: Each certified Control4 Dealership can now access five no-cost Connect Demo Plans. These plans can be assigned to your showroom, or employee accounts for training, testing, and sales demonstrations. Managed in OvrC, these plans can be applied to new systems at handoff or existing systems during the Connect Upgrade Process. They are perpetual with no expiration date but can be revoked and reassigned to a different system as needed.
  • Upgrade Tools: Access resources such as the Control4 Accounts Dashboard Guide and the X4 Preparation Guide and Update Checklist. These materials will assist you in planning your upgrade rollout strategy and outline the steps you can take now to prepare your customers for the upcoming launch of X4.

Learn how to use the new Connect Invitation Process and Connect Demo Plans to start X4 Early Access, guide your customers through Connect upgrades, and equip your team with tools to prepare for the full launch of X4. 

Learn More

 *One-time discount on first year of service. If not canceled, the service will auto-renew at the standard price of $249.00. 

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Apr
22

Meet Lux by Control4

We are thrilled to introduce Lux, a stunning line of keypads, dimmers, switches, and outlets that embody elegance and sophistication, specifically crafted for luxury spaces. With its exquisite design and premium materials, Lux seamlessly merges aesthetics with functionality. 

Let Lux Transform Any Space With: 

  • Design Refinement: Lux combines elegance and sophistication with ergonomic, visually appealing features like distinctive buttons that enhance both usability and aesthetics. 
  • Geometric Elegance: Lux's design philosophy centers on a clean, visually balanced aesthetic, with masterful craftsmanship evident in its precisely placed buttons and exquisitely crafted faceplates. 
  • Expanded Design Options: 

Lux offers expanded design options, including premium metal faceplates and a wide color selection, allowing customers to personalize their devices to match their decor. 

  • Free Engraving: All Lux keypads, dimmers, and switches include free engraving, ensuring a seamless and intuitive user experience from the start. 

Lux is now shipping.

Discover Lux 

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Apr
01

A Smarter Way to Start the Day

Wake/Sleep Timer Added to Halo

The latest firmware auto-updates deliver new features, experiences, and bug fixes to the Halo remotes. Enable the Wake/Sleep Timer so homeowners can personalize their morning and evening routines with custom playlists, lighting, and blinds. Sliders for Shades Experience enables simple, handheld adjustment to shade placement, and Lock to Room functionality locks Halo to an individual room using Composer Pro. 

  • Wake/Sleep Timer
  • Sliders for Shades Experience?
  • "Lock to Room" functionality?
  • Bug Fixes

Learn More

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Dec
18

New Apple TV Driver Update

Want IP-control but worry about reliability? Fear no more; the latest update to the Control4 Certified Apple TV IP driver allows you to make an IR connection to the Apple TV for failover IR-control if the network connection ever fails. Deliver the best of both worlds with IP control, including voice control with Halo Touch and Halo Remote, and the reliability of IR-control, switching between the two automatically, instantly and invisibly for seamless user interactions.  

As always, we appreciate your feedback, which was instrumental in developing this IR failover functionality, which will improve the end-user experience.  
 

For more info on how to install, visit our KnowledgeBase article. 

Learn More

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Nov
12

Get Ready for an Enhanced Halo Experience

Get Ready for an Enhanced Halo Experience 

We are excited to announce the release of Halo Firmware v2.0. This version includes improvements based on your feedback to enhance the user experience and streamline functionality. 

Key Features and Benefits: 

  • Styling Improvements: A refreshed look with new icon sets, color schemes, and list views that elevate the overall visual appeal.
  • Optimized Navigation: Smaller artwork icons and simplified navigation make the Listen experience faster, allowing for quick and efficient actions within sessions.
  • Halo Touch: Toggling between list navigation and favorites has never been simpler. We've also relocated the back arrow for improved accessibility.
  • Expanded Security Options: A second drop of security devices, featuring an even broader range of motorized devices and sensors.
  • Speed and Usability Enhancements: The redesigned user interface promotes faster scrolling, smoother transitions between screens, and quicker execution of commands.

Learn More

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Aug
30

Access Control4 Driver Documentation with Tech Community

You can now find some of our most popular Driver Documentation directly in the Tech Community. This new resource saves time by providing product and driver compatibility information without opening Composer or creating a project. Quickly find what you need for seamless automation integration. 

Learn More

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Aug
28

Transform Your Business with Control4

Our new Solution Guide which highlights Control4 as the optimal solution for commercial installations  is now available for Control4 Partners. With its intuitive interface, Control4 simplifies setups, offering seamless integration across many devices while ensuring a user-friendly experience for clients. Tapping into years of expertise, Control4's scalable, robust solution is perfectly suited for various business environments including bars, restaurants, gyms, hospitality venues, and retail spaces.  

Discover why integrating Control4 can be a game-changing decision with this new comprehensive guide. 

Learn More

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Aug
21

Introducing the First Security Experience to Halo and Halo Touch

We are excited to announce the initial release of our security features for Halo and Halo Touch. With this update, the "Locks and Sensors" sub-menu in the Security section is now fully accessible. This interface lets your customers view and manage locks, relay devices, and sensors. Stay tuned for future updates as we expand the functionality of the Security menu.  

Customers can enjoy features like: 

  • Faster Wake Time from Deep Sleep: We have improved the wake time for the Halo remote, reducing the time it takes to come out of deep sleep, which means quicker access to controls and a more responsive experience.
  • Performance Enhancements: We have implemented numerous bug fixes and performance optimizations to ensure a smoother, more seamless experience, as well as improved reliability.

Release Notes

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Aug
07

Your One-Stop Shop for All Things Vibrant Lighting

Snap One now offers a comprehensive cable lineup specifically designed for Vibrant projects. Say goodbye to guesswork with specified cables, saving you time and ensuring building compliance. Our color-coded cables make run placement and maintenance tasks easy, and the simple-to-strip jackets make installation a breeze. Experience the convenience, reliability, and efficiency of Snap One's Vibrant cable solutions.

Shop Now

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Sep
24

Perfect Combination from Control4

Contemporary 3 Gang Combo Plates Perfect Combination from Control4 

Introducing Control4 Contemporary 3 Gang Combo Faceplates, which combine Contemporary devices and Essential Lighting or other Decora-style outlets and switches in the same plate. They are particularly useful for bathrooms and kitchen sink areas where multiple devices need to be controlled from a single location.  

Available in all 10 Contemporary Plate colors and two different layout options: 

  • 2 Contemporary devices with 1 Essential (or Decora-sized) device 
  • 1 Contemporary device with 2 Essential (or Decora-sized) devices 

Learn More

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Jul
10

This Will Be Music to Your Ears

We are delighted to announce that Apple Music, the streaming service and application, is officially integrated and streaming for Control4 customers with an active Connect service.   

Control4 unlocks the Apple Music experience, giving you features including Listen Now, and its expertly curated and collaborative ad-free playlists, podcasts, Apple Radio, and access to your personal music library. Moreover, Control4 brings to life high-resolution audio that provides exquisite clarity, boasting an impressive 192KHz sample rate and 24-bit depth.  

Control4's implementation of Apple Music was developed using officially published Software Development Kits (SDKs) and Application Programming Interfaces (APIs) rigorously tested and validated by Apple, ensuring seamless integration.   

For Control4 Connect Customers: 

Apple Music is available to Control4 Connect customers, demonstrating our first step as we continue to add new features and functionality and improve customer satisfaction.  

For Control4 4Sight Customers: 

To fulfill this much-anticipated and long-requested improvement, we are pleased to announce that we are extending Apple Music access to our existing and legacy customers, as well as our active and new 4Sight subscribers. 

Let's Make Beautiful Music Together  

With Control4's natively integrated Apple Music solution, Partners can offer customers a fully immersive audio experience through personalized scenes and automations, going beyond simply initiating a playlist stream. 

Let personalized and curated playlists accompany you throughout your day, from waking you up to helping you unwind effortlessly. Apple Music infuses every moment with a perfectly curated, ad-free soundtrack, transforming ordinary into extraordinary. 

To use Apple Music, the following are required: 

  • CORE Controller or Triad SA1
  • Control4 OS 3.4.2+
  • Connect plan/active 4Sight subscription
  • Apple Music subscription (customers have the option to create a new Apple Music account during the setup process)

Customers Ready to Enjoy Apple Music  

Shortly after launch, Control4 will send targeted content to customers who meet the requirements, along with step-by-step instructions for enjoying Apple Music. Customers can add Apple Music through Manage Music. Alternatively, partners can add it locally or remotely using Composer Pro or Composer Express. 

Customers One Step Short of Enjoying Apple Music  

A large number of customers have CORE and Connect/4Sight and only require an update to OS 3.4.2, which can be easily done remotely using OvrC. Keeping your customers up to date with the latest Control4 OS will ensure they are always ready for the newest features. After the update, you can use our Listen on Apple Music guide to announce Apple Music to them. 

Learn more

Apple and Apple Music are registered trademarks of Apple, Inc.

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Apr
16

Reminder: Control4 Connect Will Be Mandatory Soon

Starting April 23, 2024, all new Control4 systems installed in the U.S. will require Control4 Connect. This transition changes the way system are registered and updated. We want to ensure you have all the information you need to succeed.

Join an Ask Me Anything Session 

Register for our next AMA session to ask questions and learn more about Control4 Connect. 

Register Now

What does the requirement date mean for new and existing systems? 

New systems that haven't been handed off to customers yet: 

  • All new systems must be registered through OvrC and include Control4 Connect. No new systems can be registered through Composer Pro, Composer Express, my.control4.com, or customer.control4.com. The OvrC controller registration process requires a one-time mapping of your Control4 and OvrC accounts. If your accounts are not linked, check out this tutorial.
  • Any systems that began registration in OvrC prior to April 23rd will include Control4 Connect when they are handed off to the customer. The customer will need to pay for Connect in the app.   
  • If a system was registered in Composer prior to April 23rd, setup can be completed in Composer. These systems will NOT include Control4 Connect. 

Existing Systems: 

  • Systems installed prior to April 23rd without Connect can continue to have 4Sight licenses applied through new purchase or renewal by integrator or end customer. 
  • Systems installed prior to April 23rd without Connect can add new devices, replace devices, and replace/add/upgrade controllers this will not activate Control4 Connect. 
  • If a system has been registered through Composer, it can be unregistered and re-registered using Composer this will not activate Control4 Connect. 
  • If a system transfers to a new customer, it will activate Control4 Connect (whether it had Connect previously or not). 

Here are some helpful resources to effectively incorporate Connect into your proposals: 

If you have any questions, please reach out to your sales representative.  

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Apr
23

Control4 Connect is Now Required on all New Control4 Systems

All new Control4 systems installed in the U.S. now require Control4 Connect and must be registered through OvrC. 

Here are some key points to remember: 

  • The controller registration process has shifted to OvrC, which offers more efficiency and security. This will require a one-time mapping of your Control4 and OvrC accounts and include advanced features such as temporary credentials for the Control4 app and the customer handoff process. If your accounts are not linked, check out this tutorial.
  • Connect changes the way systems are registered and updated. 
  • No new systems can be registered through Composer Pro, Composer Express, my.control4.com, or customer.control4.com. 

Control4 OS 3.4.2 has launched to support the full adoption of Connect and the streamlined controller registration process through OvrC. 

Download Composer Pro for OS 3.4.2 here.

Resources for Connect: 

We are grateful for your continued partnership and excited about the future of the industry.  Connect aligns us toward improving customer experiences and increasing business value for our Partners. 

If you have any questions, please reach out to your sales representative. 

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Apr
17

Introducing the Shades Experience for the Halo & Halo Touch

Take full control and advantage of natural lighting in any project with the latest auto-update to Halo Firmware v1.8. The Shades Experience allows you bask in the sunshine when appropriate and easily block harsh glare and thermal heat when needed. Easily control a single shade or the entire project, it's all now possible with the Shades Experience. 
 
New Shades Experience features for your Halo and Halo Touch include: 
 

  • Control of Shade Groups 
  • Status 
  • Current Position
  • Louver Tilting Depending on Window Treatment Type 

Learn More

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Mar
12

Control4 Connect and Assist: Ask Me Anything Sessions

Tuesday, Mar. 19   11:00 a.m. EST 

Wednesday, Apr. 3  2:00 p.m. EST 

Thursday, Apr. 11  11:00 a.m. EST 

 
With the continued engagement in our Ask Me Anything Sessions, we decided to host additional sessions in the coming weeks to ensure our Partner are ready for April 23, 2024 when Control4 Connect is required on all new Control4 systems installed in the U.S. 

During these sessions, our leadership team will cover:  

  • Control4 Connect and Assist overview 
  • Including Control4 Connect in customer conversations  
  • What happens on the Connect requirement date: April 23, 2024 

Submit your questions during registration or ask them during the live session. 

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Feb
20

Let's Connect together

The launch of Control4 Connect is just the beginning of our ongoing investment in software, your profitability, and our shared goal of creating happier customers. We greatly value your feedback and partnership, as they continue to shape the future.  

Control4 Connect is essential. It's the software that supports the Control4 system, and we are continuously investing in that system and its integrations to ensure it remains reliable, robust, and keeps improving over time.  

One of our Partners agrees: 

"Who doesn't like RMR with Connect? I view it as passive income, so it's additional income for our business that can be used for training or other things. It's really nice to see Snap leading the way with Control4 Connect with both the dealer and the client in mind." 

Chris Bell, Bell Integrated Home Solutions 

Connect is required on all new Control4 installs in the U.S. beginning April 23, 2024, and we want to make sure you're ready for this update.  

Check out the steps for getting started below.  

How to Get Started with Control4 Connect: 

  • Mark the requirement date for Connect, April 23, 2024 
  • Review resources
  • Review FAQs
  • Complete W-9 and ACH to receive recurring revenue
  • Reach out to your Sales Representative if you have questions
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Jan
31

Register for one of our Ask Me Anything Sessions��

We've been listening to your feedback and have noticed that there are some common questions arising since the launch of our latest software and support packages, Control4 Connect and Control4 Assist. We have updated our Frequently Asked Questions to provide more clarity.  

Check out the documents below to see the latest. 

Connect FAQ ctrl4.co/connect-partner-faq 

  • What happens if a customer doesn't pay for Connect when it's required and/or doesn't renew after the first year?  
  • What criteria does a system need to meet for Connect to be required?  

Assist FAQ ctrl4.co/assist-partner-faq 

  • Can I bundle Assist into my current support offerings?  
  • What new devices will the Control4 Assist team add to a customer's system as part of Assist Premium?  
  • When should I use Parasol vs. Assist?  
  • Will Control4 market Assist support services directly to my customers? 

Our goal is to work in partnership with you to provide a deeper understanding of these new offerings and their benefits. 

Join one of our Ask Me Anything Sessions where our leadership team will give you an overview of Connect and Assist and answer additional questions you might have. 

Attendees can ask questions during the session, or you can submit them when you register at the links below.�

We can't wait to see you there!�

Register for Feb 7

Register for Feb 8

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Jan
27

OvrC Account Updates for Control4 Beginning April 2024

In our mission to provide the best Partner Tools, Snap One� has streamlined the controller registration with the help of OvrC. With this new workflow, you will reap the benefits of enhanced cyber security, temporary credentials for the Control4 App, new customer handoff functionality, and the ability to monitor and troubleshoot from virtually anywhere. It all begins by linking your Control4 account to OvrC, easily accomplished with this step-by-step tutorial.

OvrC's optimized registration process has not only been proven to simplify the deployment process but also increases your capacity to support the end-user. After months of successful use, Snap One invites Control4 Partners to transition all controller registrations to OvrC ahead of the full deployment scheduled for April 23rd. For additional information, step-by-step guides, and more check out the resource page in the Tech Community.

Learn More

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Jan
26

Control4 OS Interface Feature Updates: Introducing the Lighting Scenes Wizard 2.0 and Media Sessions

Control4's new Lighting Scenes Wizard 2.0 brings an improved, intuitive flow for effortlessly crafting lighting scenes. You can now easily add, edit, or remove lighting scenes, capturing your current room and load setup and fine-tuning it before saving. 

Controlling your media sessions via your Apple Watch is a breeze. Enjoy ultimate convenience by managing play, pause, rewind, skip, and end functions, all from your wrist! This Control4 auto-update continues to keep your media, your way, at your fingertips.

Learn More

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Jan
26

New Modules Are Available for the DS2 Door Station

Offer a wider selection of options to provide a bespoke solution to customers. Select the Touch Display
for a more modern feel, build in the 3 Module Mount Frame for additional functionality, recommend
the Wedge Backplate for a better viewing angle, and specify the Tamper Switch and Security Relay for a
more secure install. Plus, the 31 newly available individual components are available a? la carte, making
replacements and repairs easier than ever. Learn more

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Jan
18

Our New Control4 Software and Support Solutions � Designed with You in Mind.�

Customers expect better, more reliable experiences from their smart living systems. Integrators want greater, more efficient business profitability, and to get more time back in their day. 

We saw an opportunity to better serve both communities and create meaningful change. Our goal was to provide an improved customer experience while driving growth in our Partners� businesses.  

We did the research. We listened to feedback from customers and collaborated with Partners like you. 

Today, we are proud to announce two new solutions to the market: Control4 Connect, and Control4 Assist.��

Discover here

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Jan
11

Join us at the Control4 New Solutions Premiere�

At Snap One, we believe in supporting our Partners to deliver exceptional end-customer experiences, while helping you build stronger businesses.  

We've been working with Partners like you behind the scenes for over a year to develop new ways to accomplish this. 

U.S. Control4 Partners can join us on January 18, 2024, 11 a.m. EST  

for an online announcement, you and your team will not want to miss! 

Learn More

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Oct
10

Revamped TuneIn Integration Now Available for Control4 and Ryff

TuneIn integration provides access to more than 100,000 live radio stations, podcasts, and more. Available now as a new driver in Composer Pro and in the Manage Music menu of the Control4 interface, integrators and end customers alike can easily add this new capability to Control4 systems.   

TuneIn Premium provides such additional benefits as: 

  • Live Sports: Hear home and away play-by-play of every MLB and NHL game (no blackouts), plus commercial-free college sports, racing, and ESPN Radio. 
  • All News, No Commercials: Remove the ads and hear 5+ hours of bonus content every day on CNBC, CNN, FOX News Radio, MSNBC, and more. 
  • Unlimited Audiobooks: Over 100,000 titles with no additional costs or monthly limits. 
  • Nonstop, Ad-Free Music: Enjoy curated music stations without commercials. 
  • Fewer Ads on All Stations: Choose from 100,000+ radio stations with fewer commercials.

Sign up for TuneIn Premium today!

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Sep
20

A New Auto-Update for Halo & Halo Touch!

Halo Firmware 1.6 doesn't just update your Halo or Halo Touch remote, it also makes it dynamic! Interact with the main Control4 Experienc Watch, Listen, Lighting, and Comfort - and see whether your TV is on or off, or if the speakers are still playing.

Learn More

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Aug
15

Recent Halo Firmware Updates

Halo Firmware V1.3

Halo Firmware v1.3, released on May 4th, improves Wi-Fi connectivity, reliability, room switching stability, addresses deep sleep issues, and reduces the likelihood of Network Errors.  

For a full list of all the enhancements, features and fixes included in this firmware update, check out the Halo Release Notes.

Halo Firmware V1.5

Over the next week, Halo Touch and Halo Remote will automatically download the update to firmware v1.5, which was released on July 26. Aside from enabling Halo Touch, this firmware update includes Find My Remote functionality, split Screen Brightness and Keypad Brightness settings, and new programming options for the Halo Remote driver allowing the Custom Buttons and their Digital Labels to change based on any event.

View the firmware release notes.

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Jul
13

New Account Management Features are on The Control4 App�

The Control4 app has been updated to include new customer-facing account management features. In this update, customers can edit their account details, add secondary users and set their roles, or access new account security features like logging users out of all devices. These new options will be found on the Settings page under the new Account Details and User Management options. Learn More

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Jul
06

HALO FIRMWARE V1.4 IS NOW AVAILABLE!

Experience a new level of comfort with the auto-update to Halo Firmware v1.4. The Comfort Page, along with its Experience Buttons, have been introduced to the Halo UI bringing hand-held controls for thermostats, fireplaces, ceiling fans, sprinklers and more.

Learn More

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Jun
23

Join Us for an Informative Webinar: June 29, 2023 at 1PM ET��

Are you looking to drive efficiency in your organization? Join Snap One and Cabling Installation & Maintenance for Efficiency Unleashed: How to Save Time with Streamlined Multi-Display Setups webinar. Learn how to reduce the time it takes to set up a multi-display install and create an optimal viewing experience for your customers as we share solutions from Binary MoIP, Strong, SunBrite, and Control4. Learn More  

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Jun
20

OvrC AMA: Honest Answers to Tough Questions

Does Snap One plan on charging for OvrC in the future? 

Why does OvrC it say devices are offline when they are not? 

And Why move local configurations to OvrC? 

Those are some of the questions we address in our first-ever Ask Me Anything (AMA) Session. 

Answering questions today, we have: 

  • Evan Marty, Director of Product Management for OvrC 
  • Kenny Kim, VP of Product Management for Platforms & Services  

 
Our mission here is to build trust and to offer some transparency, as we answer questions and respond to feedback that was submitted via our AMA form. We also plucked some questions directly from integrator forums.

https://vimeo.com/837492625/c60348daae?share=copy

Suggested read:
A Great Responsibility: Snap One Invests in Cloud as OvrC Becomes More Essential

Questions/Feedback Addressed in the AMA Video Above:

  1. It feels like Snap is forcing reliance on OvrC. What's the deal?
  1. Does Snap One have plans to charge Partners for OvrC? 
  1. Does anyone on the Snap One Product Team have experience as an integrator, guys who have field experience? 
  1. OvrC could be great but it tends to be slower, more convoluted, and less reliable than some of its competitors. I don't hate it by any means and it is very useful for the things I use it for. 
  1. Why does OvrC it say things are offline when they are not? 
  1. MoIP configuration and management via OvrC is not as easy, powerful, or quick as it was with direct management of the MoIP controller. Again, I don�t hate OvrC, it's very useful, but I'm not happy about the loss of local configuration and management since the latest Binary MoIP update. 
  1. OvrC is working pretty well for us, especially with Parasol helping out with support calls. Sometimes it can be a pain in the a**, but most integration work is. Anyways, I read that you plan to make OvrC more of a CRM tool? What does that mean in terms of future features? 
  1. It's got some hiccups, but generally OvrC is an incredibly useful tool, especially since we started using Parasol. I think a lot of other integrators aren't up to speed on the best practices and trainings (it is hard to keep up). What is the best way to keep up-to-date about OvrC changes and also what's the best way to train new people on OvrC. 
  1. Why is the network switch unable to tell which port connects to which MAC address? 
  1. Can you please enable notification on Limited status? It seems to indicate that Episode amps are about to give up on life and need a reboot.
  1. Do you have plans to develop client-facing reports that can be generated on a weekly/monthly/quarterly basis and exported to Excel or PDF. 
  1. The interface gets very cluttered when you have a job with lots of temporary roaming devices (holiday rental homes). It keeps a record of every MAC and IP of each device connected. We have to clear it down every few months for some sites. Maybe a way to specify an IP range to ignore? 

Questions we received but answered offline for sake of time (see Tech Community):

  1. Why is it that, more often than not, I cannot connect to the On-site Router using Web Connect? 
  1. Any possibility of adding a VPN feature?
  1. Would be nice if you can run intensive monitoring for a device that would run a constant ping test (every second) for a set period of time (eg 10 minutes). 
  1. When all devices for a site go offline it should send one notification for site offline rather than multiple ones for each device. 
  1. How can we lockout non-certified technicians from being able to run Control4 updates thru OvrC? 
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May
28

INTRODUCING OS 3.2.2

Here are some exciting new features you will love in the latest OS update - OS 3.2.2!

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Sep
11

Find Out What's Ahead for SnapAV + Control4

If you have questions about what�s ahead for the combined SnapAV and Control4 team and want to hear how this dynamic partnership will change the future of our industry, watch our CEDIA keynote event, recorded live on the first day of CEDIA 2019!

Check out the full keynote address here.

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