Apr
03

Introducing MoIP Firmware 4.5.4

Enjoy Enhanced UI & More 

The latest MoIP firmware is now available, delivering enhanced performance, improved usability, and powerful new features. 

  •  Redesigned Local UI  Set up and manage MoIP systems effortlessly, no internet required. All the features and tools relied upon in OvrC are now available in the local UI 
  • New Customization Tools  Tailor MoIP solutions for any business or residence with greater flexibility and customizable screens 
  • Custom Home Screen: (B-960 RX, B-900 RX) 
  • Customize the image displayed when no source is connected to a receiver. 
  • Custom On-Screen Logos: (B-960 Series only) 
  • Leverage the Picture-in-Picture technology within the B-960 series to overlay custom images/logos on the screen while normal content is displayed 
  • Dual Multi-View Usage: (B-960 Series Only) 
  • Enables a stream currently being used in a Multi-View to now also be available for simultaneous use by another display. 

Bug Fixes

  • Error changing HTTPS/HTTP access settings on local UI 
  • Can not change pairing of a video wall on local UI 
  • Problems with video wall bezel values on local UI 
  • Fixed audio source field broken on local UI 
  • Baud rate field not saving on local UI 
  • Fixed Configuration Restore on local UI 
  • EDID copy from not working on local UI 
  • Refactor to using Boost Process V2 to solve process eventing issues 

Upgrade today and experience the next level of MoIP innovation! 

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Apr
01

A Smarter Way to Start the Day

Wake/Sleep Timer Added to Halo

The latest firmware auto-updates deliver new features, experiences, and bug fixes to the Halo remotes. Enable the Wake/Sleep Timer so homeowners can personalize their morning and evening routines with custom playlists, lighting, and blinds. Sliders for Shades Experience enables simple, handheld adjustment to shade placement, and Lock to Room functionality locks Halo to an individual room using Composer Pro. 

  • Wake/Sleep Timer
  • Sliders for Shades Experience?
  • "Lock to Room" functionality?
  • Bug Fixes

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Mar
27

Firmware Update for Luma X20 NVRs   

OvrC. This important update sets the groundwork for our upcoming Luma X20 12MP Fisheye Camera and adds several unique features requested by integrators and customers alike.

New Features, Fixes, & Optimizations: 

  • Added Luma X20 12MP Fisheye Camera Support
  •  Enabled 4th stream in local view  
  • Added camera information watermark feature 
  • PTZ camera presets now properly sync between the NVR, OvrC, and local UI 
  • Plus various bug fixes, improvements, and security enhancements  

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Mar
26

New Triad InWall LCR & Surround Speakers are Now Available

Create an immersive home theater audio experience with Triad LCR and Surround speakers. Triad InWall and InCeiling LCR speakers can be used as a left, center, or right audio solution and are engineered to make every note crystal clear. The versatile Triad Surround Speakers can alternate between in-wall bipole for wider sound dispersion or monopole in-wall/in-ceiling surround sound for object-based surround sound formats like Dolby Atmos. These speakers simplify installation with the innovative patent-pending spring dog system, providing flexibility to mount on various surfaces, easily bypassing studs or joists.

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Mar
25

UltraTech Replacement Batteries for WattBox UPS Available Now

The UltraTech battery (IM-1290F2) has been approved as a replacement battery for WattBox UPSs. This 12V 9Ah SLA battery is available for purchase on SnapAV.com

The ability of an internal UPS battery to hold a charge decreases over time. With UltraTech replacement batteries, you can return the UPS unit back to peak performance without having to buy a new one.  

The UltraTech battery benefits your WattBox UPS deployments by helping to keep the unit fully charged, backed up, and running its best. To shop now or to learn more, click the links below. 

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Mar
21

Deliver More Than Just Power

Shop Altronix  Solutions

Altronix is a leading global provider of critical power infrastructure. Their expansive product portfolio includes power distribution for access control, security systems, networking, surveillance, and more. With Altronix, integrators can expect the best in UL-listed, NDAA- and TAA-compliant power distribution hardware with a lifetime warranty to support their projects. These latest power and data solutions can be combined with PDK's mobile-first access control software so you can offer an iron-clad wall of security for customers.


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Trove Enclosures 

Easily integrate Altronix power with access controllers and accessories from the industry�s leading manufacturers. The removable back panels allow you to configure and pretest before arriving on-site, saving you time and money.  

Snap One & ADI: Better Together 

ADI and Snap One are committed to offering you the best products to better serve your customers and streamline your shopping experience.  

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Mar
19

Raise the Bar in Audio with New Triad Cinema Subwoofers

Triad Cinema subwoofers are the perfect choice for home integration professionals delivering high-end theater experiences. Designed for powerful, precise bass, these subwoofers offer easy installation with front wiring, a secure mount system, and built-in handles for convenient setup. Rubber isolation bumpers minimize vibration for clear sound without disrupting the rest of the home, while high-current binding posts ensure reliable performance in high-output applications. Triad's Cinema Subwoofers provide unmatched audio quality and a streamlined installation process, making them an ideal solution for integrators and homeowners alike.

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Mar
18

Future-Proof Wi-Fi with eero 7

The new eero 7 Mesh Wi-Fi Routers provide reliable, high-capacity connectivity for all your smart home needs. They can cover up to 2,000 sq. ft. and support up to 120+ devices. The Dual-Band model supports internet plans up to 2.5 Gbps, two auto-sensing 2.5 GbE ports, and wireless speeds up to 1.8 Gbps, ensuring full-speed performance for streaming, gaming, video calls, and more. While the Tri-Band supports internet plans up to 5 Gbps, two auto-sensing 5 GbE ports, and wireless speeds up to 3.9 Gbps, it delivers pro-level performance.  

Shop Dual-Band

Shop Tri-Band

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Mar
06

New Control4 Account Dashboard in OvrC Reports

Customer Account Dashboard

A new REPORTS Page has been added to the Left Navigation Menu in OvrC, that provides a customizable and downloadable dashboard overview of your Control4 Customer systems and accounts. If are a Control4 Dealer and do not see REPORTS in the OvrC menu, make sure that you have linked your Control4 Account to OvrC.

Listed between MAP and NOTIFICATIONS in the CUSTOMERS section of the OvrC menu, REPORTS launched with two tab. The SUBSCRIPTIONS tab reports enrollment info and status for customer Connect, Assist and Assist Premium plans. The CONTROL4 ACCOUNTS tab provides a dashboard overview for your Control4 Customer Accounts with customizable columns that include OS Version, (primary controller) Model, Subscription Status and expiration dates, and more.

SUBSCRIPTIONS

SUBSCRIPTIONS provides a dashboard view for your Control4 Customer’s subscription plans, including Control4 Connect, Assist, and Assist Premium. The page includes filters for Plan, Month, and Year at the top of the page, metrics and Month-over-Month (MoM) trends, and upcoming subscription renewals.

Plan Metrics

The Plan Metrics card displays the Total, New, and Canceled Subscriptions registered to your OvrC account. Upcoming Renewals are counted in 30, 60, and 90-day values.

Note: These values are based on the month and year the page is filtered by.
Pro Tip: Use the Control4 Accounts tab to see the Subscription Expiration Date for your Customers.

Ticket Metrics

The Ticket Metrics are the total number of tickets submitted to the Control4 Assist support team and filters them by Unresolved, Escalated, and Resolved. Month-over-Month (MoM) trends are provided beside each ticket type.

Monthly Customer Insights

The Monthly Customer Insights table displays Customer-specific system and ticket information.  Click the Customize button to change the table rows.

Click the Report icon in the Customer’s row to download a copy of the Control4 Insights Report they received for the selected month.

CONTROL4 ACCOUNTS

This Control4 Accounts Dashboard helps identify which of your customers are ready for a Control4 OS update, a hardware upgrade, when their service subscriptions are about to expire (4Sight or Connect) or if their controller potentially needs to be restarted, based on the last time it checked in.

Dashboard Columns

Click Download CSV to save a copy of the report as currently displayed.

Click the Customize button to select the most relevant content for your company, or the task at hand.

Columns can be dragged, allowing you to customize the order and create the most efficient view for you.

Customers whose names are in blue have been registered in OvrC, or had their Control4 system claimed through an Account Takeover; clicking their name will take you to their Site in OvrC. Customers not listed in blue are listed in your my.control4.com account, but do not have – or are not yet associated with – an OvrC Site.

OvrC Dashboard
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Mar
06

Reliable and Secure Networks

Shop NETGEAR Solutions 

Founded in 1996 and headquartered in the USA, NETGEAR is a global leader in innovative networking technologies for businesses, homes, and service providers. No matter the size of your installation, there is an award-winning, intelligent solution designed to capture the full potential of connectivity and power extraordinary experiences.   

Designed for the pro-installer, NETGEAR business and AV solutions are designed around performance, reliability, and scalability, making them a great choice for network installations. From powerful switches with advanced network management to routers and access points, NETGEAR provides integrators with a wide selection of hardware for easy and reliable AV over IP distribution, NDAA and TAA compliance, and AV and AVB profile support. 

Featured Products: 

ProSAFE M4200 Intelligent Edge Series Switches  

  • �9 full power PoE+ and multi-speed 1G, 2.5G ports
  • 2 10G SFP+ uplinks
  • Full, non-blocking deployment of 8 Wave 2 11ac Access Points

ProSAFE M4300 Intelligent Edge Series Switches  

  • Advanced Layer 2, 3, and 4 feature set
  • Zero touch AV-over-IP with pre-configured L2 multicast
  • 1G, 10G, and 40G stacking

Shop Now

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